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Join Our Fast-Growing Touring Division at Ignite! At Ignite, our rapidly expanding Touring division is on a mission to open a world of happiness for our suppliers, people and customers. We are seeking a dynamic Product Coordinator to support our Product Managers with day-to-day product administration. This fast-paced role is the perfect pathway to learn the intricacies of touring product development.
Job Responsibility:
Support the Product Managers with hands-on administration of the full product lifecycle, from product build and maintenance to trip evaluation
Coordinate accurate product load on systems and websites
Assist with pricing, inventory management and flight estimations
Review advertising material and customer travel documentation
Communicate product updates with internal sales and marketing teams
Assist internal teams with product Q&A and timely delivery of passenger manifests and travel documentation
Liaise with suppliers before and during trips to ensure the smooth tour operations
Conduct post-tour quality evaluation and escalate customer feedback
Requirements:
Exceptional attention to detail
Proficiency in Microsoft Excel, GDS and travel systems
Excellent teamwork and communication skills
Strong work ethic and time management skills
The ability to adapt to fast-paced environments and change
What we offer:
Become a high-performing touring expert and qualify for sponsored ‘familiarisation trips’ to exciting destinations
Help shape a supportive and inclusive team culture in a Great Place To Work® certified company
Chart your course for growth with ongoing learning and development power-ups and skill sharpening
Catapult your career across a network of brands and businesses in an evolving industry
Nab discounts on travel and more thanks to our sweet rewards program
Access to industry leading health and well - being programs and financial advisors
Set up shop in a swanky beachfront office in Broadbeach
Enjoy social events to promote networking, celebration of wins, and sometimes just for fun
Take volunteer leave as part of giving back to the local community