CrawlJobs Logo

Product Content Operations Specialist

global-e.com Logo

Global-e

Location Icon

Location:
Israel , Petah Tikva

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

The Product Content Operations Specialist will run cross-functional efforts to organize, optimize, and maintain Global-e’s internal and external content frameworks. This person will play a key role in ensuring that content systems (such as Jira, Confluence, and other workflow tools) are well-structured, up to date, and enable smooth collaboration across teams. The ideal candidate is super communicative, highly organized, and proactive, with the ability to connect dots across departments, push for alignment, and keep programs moving forward

Job Responsibility:

  • Update, manage, and monitor content and status of programs across teams (Legal, Product, Compliance, Marketing, Operations)
  • Updating in Jira — ensure tickets, projects, and boards are organized, up to date, and consistent across teams and projects
  • Create and maintain templates, dashboards, and workflows to improve visibility and reduce noise
  • Work closely with multiple focal points (Legal, Product, Compliance, Marketing) to align priorities and ensure related content is up to date alignment
  • Facilitate regular syncs, resolve blockers, and drive accountability across teams
  • Assist with managing content throughout its lifecycle, including creation, review, approval, and publishing
  • Ensure governance and version control, especially for legal and compliance materials
  • Promote visibility and collaboration across global teams

Requirements:

  • Bachelor’s degree
  • 1–3 years in program or project management within a large or global organization
  • Experience working with Jira, Confluence, CMS systems or similar tools — including board management, dashboards, and workflows
  • Proven experience managing cross-team initiatives and coordinating multiple stakeholders
  • Strong communication and interpersonal skills — able to influence, collaborate, and drive alignment across teams
  • Highly organized, detail-oriented, and proactive
  • Comfortable managing multiple projects in parallel in a fast-paced environment

Nice to have:

Knowledge of content management systems, operations workflows, or compliance documentation is a plus

Additional Information:

Job Posted:
December 08, 2025

Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Product Content Operations Specialist

Product Content Specialist

We are seeking a detail-oriented and proactive Product Content Specialist to sup...
Location
Location
Canada , Calgary
Salary
Salary:
22.00 - 25.00 CAD / Hour
aquent.com Logo
Aquent
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience onboarding or managing product content in an eCommerce environment
  • Strong Excel skills, including filters and formulas (lookup experience preferred)
  • Exceptional attention to detail and comfort working with large volumes of data
  • Ability to manage multiple tasks and shifting priorities in a fast-paced environment
  • Strong written and verbal communication skills
  • Positive, solution-oriented attitude and strong follow-through
Job Responsibility
Job Responsibility
  • Manage end-to-end onboarding of product content to the client’s eCommerce platform
  • Process incoming vendor content so it is accurate, complete, and customer-facing
  • Ensure product information is uploaded and maintained on Product Detail Pages (PDPs)
  • Perform regular quality checks on PDPs to ensure content accuracy and consistency
  • Identify and troubleshoot content or data issues that prevent products from going live
  • Act as a source of knowledge for other teams when onboarding questions arise
  • Partner with purchasing, marketing, and operations teams to provide status updates and resolve issues
  • Coordinate with external agencies supporting product titles or enhanced content, ensuring clear instructions and timelines
  • Communicate clearly when issues are blocked, delayed, or dependent on other teams
  • Manage daily and weekly content intake to prevent backlogs
What we offer
What we offer
  • subsidized health, vision, and dental plans
  • paid sick leave
  • retirement plans with a match
Read More
Arrow Right

Payment Operations Specialist

As Payment Operations specialist you will be monitoring our payments engine and ...
Location
Location
Estonia , Tallinn
Salary
Salary:
Not provided
lightyear.com Logo
Conclusive Financial
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Exceptional written and spoken English
  • 2+ years of experience in Payment Operations within a regulated environment (fintech/banking/other financial services)
  • Empathy for customer problems and a drive to solve their issues
  • You are a quick learner
  • Strong communicator and able to work across teams and functions
  • Computer literacy
  • Basic SQL skills
Job Responsibility
Job Responsibility
  • Execute daily payment operations: process incoming and outgoing transactions, assist Customer Operations with payment-related queries, and ensure timely follow-ups on operational actions
  • Monitor payment activity to identify discrepancies, unusual trends, or potential escalation items
  • Manage operational escalations from Customer Operations: troubleshoot failed or delayed payments, investigate missing funds, and coordinate offboarding or fund movement during customer closure
  • Define and monitor payment health metrics such as speed of acceptance/withdrawal, manual work items, and customer error rates
  • Maintain and enhance operational documentation payment processes, partner-specific procedures, and escalation playbooks
  • Contribute to incident management document incident details, coordinate with partners, and act as subject-matter expert (SME) for payment-related issues
  • Drive process and tooling improvements by identifying recurring issues and working with Product, Engineering, and Compliance to enhance both internal tools and customer-facing flows
  • Prepare and maintain training materials and onboarding content for payment operations tasks, ensuring coverage, consistency, and team growth
What we offer
What we offer
  • A competitive startup package with stock options that vest monthly after a one-year cliff
  • Brand new office in Tallinn (Kalamaja)
  • Flexible working hours
  • A flexible approach to working remotely - 2 remote days per week allowed
  • Private health insurance
  • All the usual office facilities, including free tea, coffee & snacks
  • Dog-friendly office
  • Bike parking and showers
Read More
Arrow Right

Product Marketing Specialist

We are currently seeking a Product Marketing Specialist to join our Marketing Te...
Location
Location
Greece , Athens
Salary
Salary:
Not provided
https://www.metlengroup.com Logo
Metlen Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Business, Marketing, or a related field (Master's is a plus)
  • +3 years of experience in product marketing, ideally within the energy, services, or telecom industries
  • Understanding of retail energy markets, customer segmentation, and product operations
  • Excellent communication and interpersonal skills
  • comfortable working cross-functionally
  • Advanced proficiency in MS Excel and PowerPoint
  • Strong project management and analytical capabilities
  • A team player with a creative mindset, accountability, and a customer-first approach
  • Fluency in English
Job Responsibility
Job Responsibility
  • Support the planning and execution of marketing strategies across Protergia’s energy and utility product portfolio
  • Assist in developing Go-To-Market (G2M) plans, campaign messaging, and launch coordination
  • Collaborate with Product Management, Sales, Operations, Legal, and IT to align marketing activities and support launches
  • Conduct market and customer research, analyze insights, and contribute to customer segmentation, personas, and journeys
  • Create engaging and educational content for customer touchpoints and assist in the delivery of unified product materials
  • Monitor and report on product marketing KPIs and project milestones
  • Contribute to customer experience improvements, including operational updates like unified billing
What we offer
What we offer
  • Competitive remuneration package
  • Ticket Restaurant Card
  • Group Health Insurance Plan
  • Preferential household electricity plan
  • Pension Plan
  • Fulltime
Read More
Arrow Right

Ad Operations & Technology Specialist

Use marketing skills and technologies to develop and implement a web or interact...
Location
Location
United States , Boston
Salary
Salary:
78700.00 - 181200.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BA or BS degree in Communications, Marketing or Computer Science
  • expertise and knowledge in the online space (web, email, search, database marketing, chat marketing, podcasting, blogging, privacy, e-business, etc), including trends and technologies
  • 5+ years of experience in interactive marketing or customer experience/user interface
  • solid writing and editing for the web - some peer or manager edits typically needed
  • solid web analytical skills (measurement, ROI, forecasting)
  • organization and program management skills
  • ability to link interactive plans and activities to business results
  • solid knowledge and understanding of interactive media, tools and technologies (all channels and pricing models)
  • solid knowledge of Internet principles and web site production
  • solid knowledge of direct marketing and CRM
Job Responsibility
Job Responsibility
  • plan, execute and measure web or interactive marketing programs and technologies to reach online customers or internal audiences
  • plan, execute and measure the online customer experience strategy and roadmap for a business or country
  • develop and drive editorial strategies and content for online properties, landing pages or websites
  • provide internet consultancy to recommend best-fit solution, including look and feel, navigation experience, information architecture, to meet marketing or business objective
  • establish, track and measure business group or country measurements of success such as web traffic, revenue and leads generated, TCE
  • manage and direct assigned agencies or contractors as needed
  • manage program budgets as assigned
What we offer
What we offer
  • comprehensive suite of benefits that supports physical, financial and emotional wellbeing
  • specific programs catered to helping you reach any career goals
  • unconditional inclusion in the workplace
  • Fulltime
Read More
Arrow Right

AI Operations Specialist

We are seeking a detail-oriented Agentic Specialist to oversee the daily operati...
Location
Location
United States , San Francisco
Salary
Salary:
75000.00 - 125000.00 USD / Year
https://www.pagerduty.com Logo
PagerDuty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated experience working with CRM systems, marketing automation platforms, or customer engagement tools
  • Strong written communication skills with exceptional attention to detail and ability to maintain brand voice consistency
  • Basic understanding of sales processes, lead qualification, and customer journey mapping
  • Comfortable with technology and demonstrated ability to quickly learn new software platforms and tools
  • Familiarity with data analysis tools and ability to create basic reports and dashboards
  • Ability to multitask and prioritize effectively in a fast-paced, dynamic environment
  • Strong problem-solving skills with a proactive approach to identifying and addressing issues
  • Excellent interpersonal skills for collaborating across multiple departments and stakeholder groups
Job Responsibility
Job Responsibility
  • Daily Operations & Monitoring: Monitor AI agent conversations and interactions with prospects in real-time to ensure optimal performance and customer experience, review conversation logs for quality, accuracy, and brand compliance while identifying opportunities for improvement, conduct regular health checks on agentic systems to prevent downtime and maintain seamless operations
  • Content Management & Optimization: Update and maintain comprehensive supporting content libraries including objection handling scripts, product information, and conversation flows, identify gaps in AI knowledge base and flag content needs to marketing and sales teams for development, ensure all agentic tools have access to current, accurate, and compelling messaging that aligns with company positioning
  • Technical Support & Issue Resolution: Troubleshoot basic AI agent issues including conversation flow problems, integration hiccups, and content delivery errors, escalate complex technical problems to appropriate teams while maintaining detailed documentation of issues and resolutions, serve as the primary point of contact for sales and success teams experiencing agentic tool challenges
  • Performance Analysis & Reporting: Track key performance metrics including conversation completion rates, lead qualification accuracy, response times, and conversion metrics, generate regular reports on agent effectiveness, identifying trends and opportunities for optimization, present findings to stakeholders with actionable recommendations for improvement
  • Cross-Functional Collaboration: Collaborate closely with sales and marketing teams to ensure AI messaging stays current with product updates, campaign launches, and market positioning changes, partner with customer success teams to optimize post-sale agentic interactions and support workflows, work with product and engineering teams to communicate user feedback and feature requests
What we offer
What we offer
  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
  • Fulltime
Read More
Arrow Right

Food Production Specialist

Our Food Production Specialist works to ensure our high-quality food operations....
Location
Location
United States , West Chester
Salary
Salary:
19.57 - 27.83 USD / Hour
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • You are a trained experienced chef and have an interest and knowledge of food and customers
  • You are passionate in ensuring that the food served is of high quality at all times.
Job Responsibility
Job Responsibility
  • Actively contributing to a safety first culture
  • Ensuring efficiency in operations and that routines and requirements are known by your colleagues and followed in all daily work
  • Being passionate about the food range and actively learning about its content, origins, preparation and other benefits as well as sharing your specialist competence with guests and colleagues
  • Presenting the width and depth of the IKEA food range and inspiring guests.
What we offer
What we offer
  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Fulltime
Read More
Arrow Right

Multimedia Specialist

Are you a versatile storyteller with a passion for producing high-quality video ...
Location
Location
United States , Dallas
Salary
Salary:
75000.00 - 85000.00 USD / Year
dhdfilms.com Logo
DHD Films
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of video production experience with a portfolio showcasing engaging multimedia content
  • Proficient in operating cameras (Red, Blackmagic, Sony), managing lighting/audio, and producing high-quality video
  • Advanced Adobe Creative Cloud skills (Premiere, After Effects, Photoshop, Audition) for polished, narrative-driven content
  • Proactive, creative thinker with a passion for transforming ideas into captivating visual stories
  • Excellent communication and collaboration skills to anticipate and meet client content needs
  • Strong organizational skills to handle multiple projects, timelines, and deliverables in a fast-paced setting
Job Responsibility
Job Responsibility
  • Manage the complete video production process, including pre-production planning, shooting, and post-production editing to deliver high-quality content
  • Work on-site with the client, with flexibility for remote collaboration depending on the project’s requirements
  • Collaborate with the client to create engaging video briefs, storyboards, and scripts that align with their brand vision and goals
  • Confidently execute solo shoots when needed, while may also coordinating with external freelancers or agencies for larger productions
  • Organize and maintain a structured system for storing and distributing video assets to ensure easy access and seamless project flow
  • Ensure all video, lighting, and audio equipment is properly maintained and set up for shoots
What we offer
What we offer
  • Fully funded health and life insurance, including medical, dental, and vision coverage
  • 401(k) with company match
  • Paid Time Off, including holidays and vacation
  • Professional development opportunities
  • Performance-based annual bonuses
  • Fulltime
Read More
Arrow Right

Influencer Marketing Specialist

The Influencer Marketing Specialist will support the Disney Entertainment Digita...
Location
Location
United States , Glendale
Salary
Salary:
65300.00 - 87500.00 USD / Year
disney.com Logo
Disney
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience in Influencer Marketing and project/campaign management, PR or talent management, social/digital marketing with a focus on YouTube content preferred
  • BA in Digital Marketing, Marketing or Business Admin/relevant degree, or equivalent experience preferred
  • Influencer Marketing experience, ideally in custom/paid content campaigns managing contract negotiations, content production and reviews, and content launch across YouTube and/or other digital platforms
  • YouTube influencer/creator knowledge and curiosity to deepen understanding and awareness of space
  • Familiarity with digital content production and ability to establish production timelines and manage stakeholder delivery against deadlines
  • Ability to build and maintain relationships with external vendors (influencer/rep partners) and internal partners
  • Strong focus on organization, details, planning, and follow-through on project next-steps
  • Creative and quality control acumen, and understanding of specifications of digital/influencer content
  • Detail-oriented, resourceful and dependable with excellent written, verbal and interpersonal skills
  • Adaptable and solutions oriented, with an ability to thrive in a fast-paced, digital-forward environment
Job Responsibility
Job Responsibility
  • Liaise with YouTube Creative and Publishing teams to track and manage influencer content strategy calendars, budgets, and production schedules to ensure content delivers as required and on time to fulfill Digital Marketing plans
  • Lead influencer/creator discovery to understand YouTube and general creator landscape and trends. Utilize deep influencer/YouTube knowledge to drive strategic partnerships and custom content deals that create impactful brand marketing moments
  • Liaise with Legal and Contingent Workforce Management teams to engage and contract influencers according to TWDC hiring and legal policies
  • Confirm creative strategy/approach, deliverables, content requirements, and timelines for each custom influencer content piece
  • Route content to brand, legal, and clearances stakeholders, consolidate feedback and revisions, and deliver final assets in requested specifications to YouTube teams for distribution. Manage content launch on influencer handles (if applicable)
  • Timely and independent project management and coordination across stakeholders, ensuring awareness of milestones, delays and any relevant updates/issues
  • offer solutions as needed
  • Generate and maintain trackers for influencer contracting, content reviews, and content launch
  • Track budgets, costs, and invoicing, working with Digital Marketing’s Finance and Operations teams
  • Utilize and improve established templates and systems to manage influencer contracting and content production/reviews (e.g., Airtable, Box, Contingent Workforce reviews)
What we offer
What we offer
  • A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered
  • Fulltime
Read More
Arrow Right