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Product Consultant

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Daxko

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Location:
United States , Birmingham, Alabama

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

47406.00 - 78220.00 USD / Year
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Job Description:

We’re looking for a proactive, people-focused Product Consultant to guide customers through implementation and set them up for long-term success with our software. In this role, you’ll become a trusted advisor—helping organizations adopt new workflows, solve real operational challenges, and get the most value out of their technology.

Job Responsibility:

  • Lead new customers through onboarding and launch for their contracted product(s)
  • Serve as the Consultant on small to mid-sized customer projects
  • Develop deep functional knowledge of the implementation process and apply it effectively
  • Provide best-practice recommendations tailored to each customer’s goals
  • Support customers post-launch to ensure strong software adoption and optimized workflows
  • Review, update, and enhance Product Consultant documentation as needed
  • Maintain strong performance on post-launch survey metrics
  • Meet assigned OKRs to support team and organizational goals
  • Travel up to 25% to support customer needs and internal initiatives

Requirements:

  • Previous Boutique implementation experience in project management or software training
  • Bachelor’s degree in Business (or equivalent experience)
  • At least 6+ months of related professional experience
  • Strong communication and interpersonal skills
  • Excellent time management and organizational skills
  • Comfort working in a fast-paced environment with multiple projects at once
  • Ability to identify challenges, think outside the box, and create solutions
  • Experience consulting, training, or teaching others on technology or systems

Nice to have:

  • 1–2 years of related experience
  • Experience as a fitness instructor, personal trainer, or other role in the wellness/fitness industry
  • Familiarity with other member management software
What we offer:
  • Flexible paid time off
  • Affordable health, dental, and vision insurance options
  • Monthly fitness reimbursement
  • 401(k) matching
  • New-Parent Paid Leave
  • Casual work environments
  • Remote work

Additional Information:

Job Posted:
December 08, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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