Product Communications Lead Job at Phantom

Senior Manager, Product Lead (Pilot Product)

Airbnb’s vision is to create exceptional travel experiences for travelers seekin...

Location

China , Beijing

Salary:

Not provided

Airbnb

Expiration Date

Until further notice

Requirements

12+ years of experience in product management, with a successful track record of delivering scalable products and team management
Excellent strategic thinking abilities, with demonstrated experience in product strategy, roadmap planning, and stakeholder management
Thrive in a startup culture: dealing with ambiguity, fast pace, changing needs, and limited resources
Ability to manage and grow a PM team
Ability to lead by influence across a diverse team of business experts, designers, engineers, data scientists, finance, legal, etc.
Ability to build inspiring narratives, prioritize features, evaluate short-term vs. long-term trade-offs, etc.
Ability to clearly articulate the story for what problem you’re solving for and the vision you’re going after, combined with the capacity to dive into minute details when necessary
Fluent English and Mandarin in oral and written communication

Job Responsibility

Define and drive Pilot product’s strategy and roadmap aligning with company-wide goals and advancing global markets’ growth
Partner closely with cross-functional teams like Global Markets, Product Marketing, Design, Engineering, Data Scientists, Finance, etc to ensure seamless product delivery and success
Manage and mentor a team of Product Managers, fostering a culture of ownership, creativity, and continuous learning
Champion local user needs and market trends through customer insights, competitive analysis, and collaboration with cross-functional teams
Develop compelling and clear product narratives and requirement document
Articulate product strategy, proposals, and status to senior leaders and key stakeholders
Build alignment across product teams and cross-functional partners (Design, Engineering, Global Markets, Marketing, Finance, Legal, etc)
Define success metrics and track product performance to inform future iterations and investments

Senior Product Manager - Communications

Hostaway is a SaaS scale-up that is transforming the vacation rental industry. W...

Location

Portugal , Lisbon

Salary:

Not provided

Hostaway

Expiration Date

Until further notice

Requirements

5+ years of product management experience, ideally in B2B/B2C SaaS
Experience with AI/ML concepts and integrating automation into core workflows
Strong analytical skills and a focus on business outcomes
Deep empathy for users, you think in flows, friction points, and moments of delight
Able to make decisions when surrounded by uncertainty. You don’t require a support system to maintain momentum
Able to lead by influencing without authority, aligning cross-functional teams around clear goals and driving outcomes through trust, clarity, and data-informed decision
Deep understanding of customer operations and the pressures of margin-sensitive industries

Job Responsibility

Own the end-to-end product lifecycle for AI-powered communication experiences — from strategy and roadmap to execution and iteration
Help develop and implement the Hostaway Communications vision, strategy, and roadmap, breaking that down into rapidly shippable projects, consistent with the company vision
Closely work with our design function to iterate on prototypes, ideas and suggestions and evolve them into fully functional and shipped user features
Prioritise ruthlessly and use data, intuition, and storytelling to align stakeholders and move quickly
Ensure products and releases are launched correctly and on schedule together with the engineering management team
Define and analyse the metrics that determine success, with the ability to understand what activation, adoption and churn risks look like across the entirety of the communication features portfolio
Stay current on trends in AI, messaging, automation, and hospitality tech — and bring creative ideas into the product
Be a key voice in the company for what “excellent” looks like in modern communication

What we offer

Competitive Compensation: We offer competitive pay based on market rates in the country of the applicant
100% Remote: Enjoy the freedom to work from anywhere within your country of residence
Equity: Every role in our company comes with valuable stock options in a fast-growing and profitable company
Values-Driven Leadership: Our Core Values are not just words we’ve written to make us feel good. We leverage them daily when making strategic and tactical decisions
Professional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities
Annual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms
Geographic Specific Benefits: As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary
Dynamic Team Culture: As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity

Fulltime

Product Support Lead

We are seeking a Product Support Lead to establish and manage our product suppor...

Location

India , Bangalore

Salary:

Not provided

ansrsource

Expiration Date

Until further notice

Requirements

2–4 years of professional experience in technical or product support roles
Strong knowledge of ticket handling, SLA management, and issue triage processes
Experience with modern support/ticketing systems (e.g., Zendesk, Freshdesk, Jira Service Management, or similar)
Ability to troubleshoot issues across web applications, APIs, and integrated systems
Excellent client-facing communication and problem-solving skills
Strong sense of ownership, urgency, and accountability
Prior experience in a SaaS or product-driven company preferred

Job Responsibility

Own the product support function, serving as the primary contact for client-reported issues
Manage ticket lifecycles including intake, triage, resolution, escalation, and closure
Monitor SLAs and ensure compliance with client expectations
Establish and refine support processes, workflows, and knowledge bases
Communicate clearly and consistently with clients on issue status, resolution timelines, and next steps
Provide professional, empathetic, and solution-focused support in all client interactions
Escalate critical issues internally while managing client expectations effectively
Collaborate with Engineering Lead, DevOps Lead, and Testing Lead to resolve complex client issues
Provide structured feedback to product and engineering teams based on recurring client problems
Track and report on issue trends to inform product improvements

Fulltime

Production Lead

Lead daily production operations on the humanoid robot assembly floor. Supervise...

Location

United States , Hayward

Salary:

42.00 - 70.00 USD / Hour

1X Technologies

Expiration Date

Until further notice

Requirements

Proven experience supervising production or manufacturing teams
Strong understanding of production planning, quality, and safety practices
Skilled in troubleshooting and problem-solving under time pressure
Excellent leadership, communication, and organizational skills
Knowledge of defect reduction, process control, and continuous improvement
Comfortable in a fast-paced and evolving manufacturing environment

Job Responsibility

Supervise and coordinate production staff, providing training, feedback, and support
Plan and manage daily workflows to meet output and quality targets
Monitor and enforce safety protocols and workplace standards
Ensure compliance with quality procedures and minimize defects
Troubleshoot production, equipment, or resource issues to maintain throughput
Identify and lead process improvement initiatives
Communicate production metrics and performance updates to management
Collaborate across departments to resolve bottlenecks and ensure material flow

What we offer

Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays

Fulltime

Freelance Senior Event Production Lead

RED VELVET is seeking Freelance Senior Event Production Leads/Executive Producer...

Location

United States

Salary:

Not provided

RED VELVET

Expiration Date

Until further notice

Requirements

Minimum of 10+ years of industry-related experience with multiple years in event production
Experience as lead producer of large-scale events and projects
Experience managing complex events incorporating live event production, digital and physical activations, expo components, and ancillary events
Advanced project management skills including workback schedules, timelines, scope, risk management, and communication plans
Excellent budgeting skills and ability to optimize strategies to increase company net revenue
Experience with all facets of planning, managing, and executing complex creative and logistics-heavy projects
Ability to hold team and/or vendors accountable to project management plans
Proficiency in project management software and spreadsheets
Ability to work irregular hours and travel based on client deliverables
Strong presentation skills

Job Responsibility

Lead and manage production of large-scale, complex, creative experiences
Bring project from inception through to completion
Manage client relationship and act as strategic partner at senior level
Manage strategic vendor relationships
Collaborate across internal departments (creative, operations, account, and production)
Understand strategic and creative requirements and objectives of events
Manage day-to-day budget and operations of projects
Develop and manage timelines for cross-functional teams
Drive and track cost management through negotiation and strategic buying
Manage activations design and production, collaborating with fabrication partners

What we offer

Flexible work from home options available

Lead Product Designer

We are looking for a Lead Product Designer to take full ownership of a new produ...

Location

United States , Palo Alto

Salary:

187000.00 - 281000.00 USD / Year

AppLovin

Expiration Date

Until further notice

Requirements

Proven experience leading 0-to-1 product launches, ideally as the main or solo designer on early-stage projects or successful startups
Strong project management mindset, able to plan, prioritize, and communicate effectively without overlapping with PM responsibilities
Experience working on B2B or consumer-facing platforms with a multimedia or social component
Background in or exposure to companies with strong visual and interactive standards
Demonstrated ability to combine strategic thinking with high-quality visual design execution
Excellent visual and interaction design skills
Strong conceptual and analytical thinking, with the ability to connect design work to measurable impact
Excellent communication and collaboration skills - able to represent design across multiple disciplines
Ability to work autonomously while keeping alignment with broader company goals
Hands-on attitude with comfort across UX, visual, motion, and brand design

Job Responsibility

Drive end-to-end design initiatives, from problem definition and discovery to final product delivery
Plan, prioritize, and structure design tasks and activities in collaboration with PMs and other stakeholders
Contribute to product strategy through visual storytelling, prototyping, and user-centric thinking
Being able to cover marketing, brand, and research functions to ensure consistency and coherence across touchpoints
Represent the design discipline in cross-functional discussions, ensuring design excellence throughout the process
Maintain hands-on involvement in both conceptual and executional phases

What we offer

dental, vision, and other benefits
equity, and other forms of incentive compensation (as applicable)

Workday HRIS Product Lead

Focus on WD are seeking skilled Workday HRIS Product Lead to to join a newly for...

Location

United Kingdom , Chiswick

Salary:

100000.00 - 130000.00 GBP / Year

Focus Cloud Group

Expiration Date

Until further notice

Requirements

3-5 Years experience as a Workday HRIS Lead, Product Manager, or Platform Manager - ideally having been through one enterprise-level Workday Implementation taking the product from go-live to production and beyond
Extensive experience and a deep knowledge of Workday systems architecture within the HCM Product suite
Proven experience managing SI Partner relationships
Excellent communicational capabilities across all levels with strong Stakeholder and People Management skills
Ideally you will have experience working in large, multi-layered organisations with a high level of complexity
Candidates must be in the UK with Right to Work
No Sponsorship available for this position

Job Responsibility

Taking charge of the strategic direction for the Workday HCM Product suite, with full roadmap management responsibilities
Ensuring allignment with the long term business strategy encompassing wider enterprise architecture
Acting as the "product champion" for the business, ensuring adoption and continual improvement plans are in place covering areas such as release management0 governance, and platform optimisation
Take ownership of the overall Workday Architecture across multiple modules
Managing Solution architecture across the business
Working closely with 3rd party SI Partners and AMS Providers ensuring services and solutions are fit for purpose
Take ownership of product updates, tenant services, feature deployments, and technical issue resolution
Working closely with key buisness areas across HR and IT providing guidance and transferring product knowledge in accordance with the long-term compay strategy

Fulltime

Lead Product Designer

We’re looking for a Lead Product Designer to join our team in Amsterdam, Barcelo...

Location

Salary:

Not provided

Bakken & BÃ¦ck

Expiration Date

Until further notice

Requirements

6+ years of product design experience, with deep expertise across design and technology
Comfortable moving between vision and detail, connecting strategy and craft, ambition and pragmatism - aligning long-term vision with what’s needed now
Skilled at bringing clarity to complex problems and guiding teams toward confident decisions
Communicates clearly and proactively, building alignment and momentum across teams and clients
Leads by example - open, inclusive and decisive, setting a high standard for craft and collaboration
Experienced in leading fast-moving, multidisciplinary projects from concept to launch
Demonstrated interest in product strategy and storytelling
Genuine curiosity for new tools, emerging technologies and the evolving contexts in which they exist

Job Responsibility

Leading product design on projects - defining vision, direction and outcomes
Translate complex technologies, audience insights and stakeholder ambitions into elegant, intuitive digital experiences - combining strong design craft with a clear sense of purpose
Create momentum and alignment from ambiguity - guiding multidisciplinary teams and clients with confidence and clarity
Mentor and support designers across levels, offering constructive feedback, guidance and opportunities for growth
Contribute to shaping the product design discipline at BB: introducing new tools and workflows, sharing perspectives, and maintaining a high standard of craft.
Collaborate with peers across disciplines to strengthen how we work together and deliver exceptional outcomes
Represent BB’s product design practice in client conversations, articulating ideas clearly and persuasively.
Work closely with ambitious clients pushing the limits of their fields - from early-stage startups to industry leaders

What we offer

Independence: BB is an independently-owned studio. We have the freedom to orient towards the projects we believe in, create a culture that is driven by people with small egos and huge hearts, and invest in long-term relationships with partners whose ambitions match our own.
Autonomy: Our culture is built on autonomy, responsibility and mutual trust. Instead of being prescribed a way to do things, we have the freedom to explore and develop our own methods and approaches, and to learn by doing.
Flexibility: We all have different needs when it comes to how we work. We are flexible on working hours, open to workations, and can provide opportunities to relocate to one of our other offices, as long as it doesn't hinder our projects and our team’s progress.
Continuous Learning: You will receive an annual allowance to invest in a course, class or conference — whatever you need to stay inspired and learn new things.
Doing things together: Collaboration lies at the core of our culture. Whether through trips or team dinners, we prioritise bonding experiences across offices when we can, fostering camaraderie and creativity.
Our offices: We have invested in creating welcoming spaces that provide our teams with what they need. Beyond the day-to-day, we use our offices to host team events, talks and parties.

Product Communications Lead

Phantom

Location:

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 21, 2026

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