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AMD is looking for an experienced individual to take-up the exciting role of applications engineer supporting ODM/OEM and customers in the growing Data Center Business and work on bleeding-edge technology. You will be responsible for scoping, hands-on debugging and resolving multi-disciplinary customer issues across Data Center CPU, GPU and system level. You will work closely with software/FW development teams to understand the software Tools, architecture, FW/BIOS/CPLD, BMC and implementation and then enable the customers software/FW into their differentiated innovative products. You will also help in development phase and validation of critical customer features, and technical training for AMD field and customer teams.
Job Responsibility:
Support ODM/OEM/customers in successfully deploying AMD Data Center products on server platforms, ensuring stability and optimal performance
Provide technical consultation and solutions for system integration and deployment
Perform issue analysis and troubleshooting to quickly identify and resolve hardware or software problems
Deliver on-site technical support, assisting customers with testing, validation, and performance optimization
Collaborate closely with ODM, OEM, and ecosystem partners to drive product adoption and application success
Prepare technical documentation, test reports, and deliver training for internal teams and customers
Hands-on coding/debugging and resolution of customer issues, analysis and enablement of customer use-cases and feeding back the patches/fixes to the mainline SW
Bring-up customer boards with Linux kernel and device drivers working as reference boards
Serve as consultant to FAE, customers and partners as the subject matter expert in the area of BIOS/Firmware
Achieve maximum platform/silicon entitlement in customer products through power and performance, driver optimization
Author applications notes and present training sessions to enable field teams, customers and partners
Prepare and deploy packages of different Linux distros integrating different components
Maintain domain expertise on new technologies by working closely with software/technology development teams on specific projects and participating in trainings, boot-camps etc.
Requirements:
Engineering degree in CS/EE with years of relevant experience
Deep understanding of the ODM ecosystem and proven experience working with ODM partners
Proficiency in Linux environments, including scripting and automation using Shell scripts
Hands-on experience required to support customers throughout product production, including board bring-up, custom feature development, and issue resolution
Expert in C language
knowledge of x86 assembly
Hands-on knowledge of embedded software debugging techniques both from the hardware and BIOS perspective
Good knowledge of CPU system architecture and HW platforms based on x86
Agile and adaptable to changing customer requirements with ability to scope the work and drive closure
Experience working in a multi-site and multi-cultural environment and ability to travel as needed
Experience in customer facing role (application engineering) will be a big plus
Team player with passion and hunger to do whatever it takes for business success
Excellent communication and evangelizing skills with an entrepreneurial spirit to produce results