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The Supplemental Benefits and Directed Spend team at CVS is one of the fastest-growing business units, bridging retail and healthcare. We are seeking a highly motivated Analyst to support the development and execution of CVS's public benefit offerings, with a specific focus on WIC, SNAP/EBT, and other directed spend programs. This role will play a critical part in managing the day-to-day operations of the WIC program, supporting cross-functional teams, and driving insights that shape CVS's strategy in the directed spend space.
Job Responsibility:
WIC Program Management: Oversee daily operations of the WIC program, including item eligibility, vendor coordination, and issue resolution
Cross-Functional Collaboration: Partner with inventory, supply chain, digital product, marketing, and store operations to ensure seamless execution of benefit programs
Data Analysis & Reporting: Analyze program performance, identify trends, and prepare insights for leadership
Market Research: Conduct competitive and regulatory research to inform strategy and identify opportunities for innovation
Stakeholder Engagement: Support internal and external communications, including presentations and updates for leadership and partners
Requirements:
1–3 years of experience in analytics, operations, healthcare, retail, government programs, or related fields
Bachelor's degree required
Strong analytical and problem-solving skills
Detail-oriented with experience managing operational workflows
Effective communicator with the ability to translate complex ideas into clear, actionable recommendations
Proficient in Excel and PowerPoint
Familiarity with public benefit programs (WIC, SNAP/EBT)
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