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We are seeking a knowledgeable and enthusiastic Product and Application Specialist to join our team in Milton Keynes. This pivotal role will support our sales efforts by providing expert product knowledge, application advice, and customer support to ensure clients receive tailored solutions that meet their operational needs. The successful candidate will serve as a vital link between our product development, sales teams, and customers, ensuring that technical expertise is leveraged to drive sales growth and customer satisfaction.
Job Responsibility:
Provide in-depth product and application knowledge to support the sales team and customers throughout the sales cycle
Analyse customer requirements and recommend appropriate Bizerba products and solutions to meet their operational challenges
Conduct product demonstrations, presentations, and training sessions for customers and internal teams
Collaborate closely with sales representatives to develop tailored proposals and quotations
Assist with troubleshooting and resolving product or application issues, liaising with technical support and engineering teams as required
Gather and communicate customer feedback to influence product development and continuous improvement initiatives
Keep up to date with industry trends, competitor products, and relevant technologies to maintain expert knowledge
Support trade shows, exhibitions, and marketing events to showcase Bizerba’s product portfolio
Requirements:
Proven experience in a product specialist, application specialist, or technical sales support role, ideally within the weighing, food processing, or related technology sectors
Strong understanding of sales processes and customer service excellence
Technical aptitude with the ability to quickly learn and explain complex products and applications
Excellent communication and interpersonal skills, with a friendly and professional manner
Ability to work independently and collaboratively in a remote working environment
Proficient in Microsoft Office suite and CRM software
Willingness to travel occasionally within the UK to meet customers or attend events
Educated to A-level standard or equivalent
a technical qualification or degree is advantageous
What we offer:
Competitive salary package tailored to your experience and skills
Remote working flexibility to support a healthy work-life balance
Opportunities for professional development and career progression within a global company
Generous holiday entitlement plus bank holidays
Company pension scheme and life assurance
Access to employee assistance programmes and wellbeing initiatives