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Product and Ops Stability does not come free. Usually there is an analyst that is helping catch issues in product features or operations before they become fires. If you join HomeLight, you can be that person for the core business, Agent Referrals. You’ll work with many product and business stakeholders and be providing vital insights into the health and performance of the business.
Job Responsibility:
Identify and measure the key metrics to prove existing product performance and customer success
Perform regular ad-hoc analyses through requests from business and product stakeholders
Work directly with the Product Team to analyze, understand, and communicate the future growth of opportunities for HomeLight - including AI-based models or insights that drive better decision-making
Build business cases, operating, and financial models while working with product managers, sales, marketing, and finance for exciting new products and businesses
Ensure all stakeholders are aligned for operational status surrounding product and business lines
Market analysis to understand the competitive landscape and aid decision-making that sets the strategy and vision for HomeLight products
Requirements:
2+ years of work experience in consulting, business operations or product analysis — with proven hands-on experience using AI, machine learning, or data science techniques to solve complex business problems
Bachelor's degree required from a strong university, preferably in an analytical field (e.g. Natural Sciences, Engineering, Computer Science, Economics, or Finance)
Demonstrated ability to explain or describe a complex business challenge you’ve solved using AI, including how you approached the problem, designed the solution, and measured its impact
Ability to effectively manage, execute and deliver multiple tasks/projects simultaneously on tight timelines
Strong proficiency in Excel, Google Sheets, SQL
Ability to learn and pick-up other data analytics tools
Close attention to detail
Strong communication, interpersonal and organizational skills. Strong team player
Self-starter with the ability to learn quickly and independently
Demonstrates proficiency in English, with the ability to communicate effectively both verbally and in writing
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