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Product Analyst Lead

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One Call

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Location:
United States

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

66100.00 - 109100.00 USD / Year
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Job Description:

Uses predictive modeling, trend analysis, and other data analysis techniques to collect, explore, and identify the right data to be analyzed from internal and external sources to create actionable customer facing deliverables. Constructs algorithms to explain or predict customer behavior and solve a variety of business problems.

Job Responsibility:

  • Develop distribution ready reports, analyses, and presentation on book of business as well as individual clients or departments
  • Work closely with Sales Team to meet client data reporting needs
  • Builds predictive models using data, tests the model on results outside of the sample size and verifies the model in the real world
  • Manipulate, merge, and mine large and complex data sets (structured and unstructured) from diverse sources to drive appropriate business actions based upon solid evidence
  • Serves as an expert in synthesizing data, creating storylines in strategy presentations for review
  • Provides data-based strategic direction to identify and address business issues and opportunities
  • Determines relevant quantitative methods for solving client issues
  • Create and maintain insightful automated dashboards and data visualizations to track key business metrics
  • Report Automation- works independently or with IT to publish self-service reports based on client needs/requests
  • Proactive and effective interaction with other internal groups (Marketing, Sales, Operations) throughout One Call
  • Develops and maintains documentation templates and standards for documentation of data extraction and output specification, reports, and other requirements
  • Proactively identifies and addresses scalability and performance bottlenecks to support data volume
  • Evaluates and improves internal tools and processes
  • Projects may include testing strategy development for marketing initiatives, supporting product lifecycle decisions, evaluating product utilization, etc
  • If working with federal government contract clients, an employee is required to receive federal government clearance for handling sensitive information

Requirements:

  • Bachelor’s degree in Economics, Business Administration, Finance preferred or the equivalent combination of education, training, and work experience
  • Strong attention to detail to ensure accuracy and provide validation of results
  • Must possess strong understanding of internal business segments (Stakeholders) and may require presentation skills
  • Experience in working with large-sale business datasets
  • Proficiency in SQL, Python and/or Snowflake
  • Ability to translate complex analysis into client-facing presentations that clearly demonstrate the value or projected value of One Call’s programs and products
  • Experience with data visualization tools such as Tableau
  • Demonstrated experience and ability to lead cross-functional projects and develop organizational metrics
  • Proven ability to work successfully in a team and take leadership in solving difficult situations
  • Excellent oral and written communication skills
  • Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards
  • Ability to work both independently and in a team environment
  • Demonstrate our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply
  • Knowledge of One Call’s products and services
What we offer:
  • Remote-first work from home
  • 8 company holidays and 2 personal days every year
  • Minimum of 18 days of paid time off
  • Medical
  • Dental
  • Vision
  • Pet insurance
  • 401(k) matching program
  • Company-paid life insurance
  • Short and long-term disability coverage
  • Colleague Assistance Program providing free counseling and financial services
  • One Call Foundation providing financial assistance during times of unexpected hardships

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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