Product Analyst Lead Job at One Call

Job Description

Uses predictive modeling, trend analysis, and other data analysis techniques to collect, explore, and identify the right data to be analyzed from internal and external sources to create actionable customer facing deliverables. Constructs algorithms to explain or predict customer behavior and solve a variety of business problems.

Job Responsibility

Develop distribution ready reports, analyses, and presentation on book of business as well as individual clients or departments
Work closely with Sales Team to meet client data reporting needs
Builds predictive models using data, tests the model on results outside of the sample size and verifies the model in the real world
Manipulate, merge, and mine large and complex data sets (structured and unstructured) from diverse sources to drive appropriate business actions based upon solid evidence
Serves as an expert in synthesizing data, creating storylines in strategy presentations for review
Provides data-based strategic direction to identify and address business issues and opportunities
Determines relevant quantitative methods for solving client issues
Create and maintain insightful automated dashboards and data visualizations to track key business metrics
Report Automation- works independently or with IT to publish self-service reports based on client needs/requests
Proactive and effective interaction with other internal groups (Marketing, Sales, Operations) throughout One Call
Develops and maintains documentation templates and standards for documentation of data extraction and output specification, reports, and other requirements
Proactively identifies and addresses scalability and performance bottlenecks to support data volume
Evaluates and improves internal tools and processes
Projects may include testing strategy development for marketing initiatives, supporting product lifecycle decisions, evaluating product utilization, etc
If working with federal government contract clients, an employee is required to receive federal government clearance for handling sensitive information

Requirements

Bachelor’s degree in Economics, Business Administration, Finance preferred or the equivalent combination of education, training, and work experience
Strong attention to detail to ensure accuracy and provide validation of results
Must possess strong understanding of internal business segments (Stakeholders) and may require presentation skills
Experience in working with large-sale business datasets
Proficiency in SQL, Python and/or Snowflake
Ability to translate complex analysis into client-facing presentations that clearly demonstrate the value or projected value of One Call’s programs and products
Experience with data visualization tools such as Tableau
Demonstrated experience and ability to lead cross-functional projects and develop organizational metrics
Proven ability to work successfully in a team and take leadership in solving difficult situations
Excellent oral and written communication skills
Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards
Ability to work both independently and in a team environment
Demonstrate our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply
Knowledge of One Call’s products and services

What we offer

Remote-first work from home
8 company holidays and 2 personal days every year
Minimum of 18 days of paid time off
Medical
Dental
Vision
Pet insurance
401(k) matching program
Company-paid life insurance
Short and long-term disability coverage
Colleague Assistance Program providing free counseling and financial services
One Call Foundation providing financial assistance during times of unexpected hardships

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Product Analyst Lead

Job Description

Job Responsibility

Requirements

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