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Product Administration Executive

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360 Resourcing Solutions

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Location:
United Kingdom , Borehamwood

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Category:
Office Administration

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Contract Type:
Employment contract

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Salary:

26000.00 GBP / Year
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Job Description:

The Product Administrator works closely with suppliers to gather hotel and tour information, request updates to basic tour packages, and provide updated sales figures, room lists and transport manifests. They collaborate and coordinate with various teams to ensure smooth operations. The role requires strong teamwork and collaboration with departments such as Aviation, Product Managers, Product Operations, Commercial, and Call Centre.

Job Responsibility:

  • Loading all product into the reservations platform in line with launch of Marketing campaigns. Includes costs, prices, discounts, promos, leader accommodation and management of ongoing changes
  • Managing ongoing changes to stock / tours - additions, cancellations, amends – on the reservations platform (Tigerbay) and updating suppliers
  • Supporting pricing analysts to implement changes to pricing and offers to improve sales and revenue opportunities. Includes testing new promo codes, actioning free room upgrades and amending under occupancy supplements
  • Contacting suppliers to obtain quotes and provide them with room lists, transfer lists, passport manifests and sales updates
  • Ensuring guests are charged appropriately for all contract variations
  • Procuring and collating information from suppliers regarding facilities and tour details for our Tour Briefs
  • Tracking contract returns, highlighting any concerns / variations / non returns to the Product Admin Manager
  • Maintaining systems that track and monitor all contracts and provide regular oversight to the wider team of requested amends
  • Providing Tour leaders with relevant manifests
  • Building and maintaining excellent relationships with all suppliers
  • Maintaining accurate records in all systems
  • Supporting the wider Product Team with any other tasks as required

Requirements:

  • Experience of data entry and a keen eye for detail
  • Strong IT skills - knowledge of excel is desirable
  • Excellent people skills, particularly for communicating with guests, external suppliers and walk leaders and Tour Managers
  • Passion and enthusiasm for travel
  • Work with others as part of a team and form strong trusting relationships with suppliers and volunteer leaders
  • A ‘can do’ attitude and flexible approach
  • Ability to work to tight deadlines and reply quickly to issues as they arise
What we offer:
  • 33 Days Holiday pro rata inclusive of bank holidays
  • Pension Contributions
  • Volunteer Day
  • Group Life Assurance
  • Cinema Discounts
  • Online Shopping Discounts
  • Cycle to work Scheme
  • Discounted Gym Membership
  • Virtual GP
  • Health & Wellbeing Support 24/7 Helplines with access to trained counsellors for support
  • Exclusive discounts on our holidays for you, your friends and family
  • Annual familiarization visit at any of our country houses for you and your family

Additional Information:

Job Posted:
January 07, 2026

Employment Type:
Parttime
Work Type:
Hybrid work
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