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Producer - Digital & Tech Projects

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Lush

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Location:
United Kingdom , Poole

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Contract Type:
Not provided

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Salary:

30000.00 - 45000.00 GBP / Year

Job Description:

At Lush, the Producer is where vision meets delivery. They’re the steady hands at the helm - calm in the chaos, decisive in ambiguity, and fiercely committed to making things happen. More than project managers, Producers are people-powered problem solvers. They guide cross-functional teams through uncertainty, shifting priorities, and last-minute curveballs with focus, clarity, and infectious energy. They balance the strategic and the scrappy; with an awareness of the bigger picture, they focus on managing timelines, blockers, budgets, and the real humans doing the work. A Lush Producer thrives in movement. They don’t wait for the path to appear, they create it. From stakeholder wrangling to ceremony facilitation, supplier chasing to last-minute demos; they lead with purpose, humility, and a fierce drive to deliver work they’re proud of. They question unrealistic deadlines, challenge assumptions, and hold the bar high - not for ego, but for excellence. Producers at Lush lead a wide range of work; from global systems to bespoke retail experiences, from digital tools to physical-world rollouts,all whilst bringing clarity and care to every kind of team. In a business where digital meets handmade, Producers are the bridge, connecting the physical and digital, the visionary and the practical, the bold and the feasible. They adapt, they steady the ship, and bring joy to the journey.

Job Responsibility:

  • Lead project delivery using appropriate project principles, adapting rituals to suit the team and the challenge
  • Drive progress, balancing speed with sustainability
  • Keep your eye on quality
  • Galvanise and guide
  • bring energy, direction, and purpose
  • Translate the big picture into clear action
  • Facilitate open, honest conversations
  • Get curious about the “why” behind the work
  • Push for clarity around scope, deadlines, and priorities
  • Ensure your team is delivering what matters
  • Embrace change as part of the job and adjust course
  • Model resilience under pressure
  • Rally your team behind new directions
  • Build and maintain positive, respectful relationships
  • Know when to escalate, and when to own the problem
  • Act as a trusted point of contact for stakeholders, users, and third parties
  • Be ready to lead any kind of work
  • Bring your toolkit of transferable skills to every team and project
  • Embrace variety as fuel

Requirements:

  • Experience delivering projects using appropriate methodologies or equivalent iterative approaches
  • Strong organisational skills
  • Excellent communication skills
  • Ability to navigate ambiguity and shift direction without dropping momentum
  • Skilled at balancing urgency with empathy
  • Experience working with cross-functional digital teams (designers, developers, analysts, testers, etc)
  • Confident managing meetings, stand-ups, retros, and planning sessions
  • A natural relationship builder
  • Comfortable with digital tools for delivery, tracking, and collaboration (Jira, Linear, Trello, Notion, Slack, etc)

Nice to have:

  • Experience leading teams in a variety of environments - not just digital. Retail, operations, physical product, events, or installations
  • Exposure to both waterfall and agile delivery
  • Familiarity with digital product lifecycles, from discovery to iteration
  • Experience with manufacturing systems, workflows or ERP systems
  • Understanding of how tech and physical spaces intersect
  • Bonus: experience managing suppliers, contracts, or external vendors
What we offer:
  • 25 days holiday plus bank holidays
  • 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
  • Enhanced paternity leave
  • Bonus scheme
  • Day off for weekday birthdays
  • Holiday purchase scheme
  • 50% discount on Lush products and spa treatments
  • Cycle to work scheme
  • Discounted rail and bus season tickets
  • Employee assistance programme
  • 10% Employee Owned
  • Support groups, film nights, yoga, meditation sessions and much more
  • Tailored gender affirming care

Additional Information:

Job Posted:
March 04, 2026

Expiration:
March 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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