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OpenAI Logo OpenAI · Purchasing

Procurement Operations Leader

United States, San Francisco 234000.00 - 295000.00 USD / Year · Job Posted February 21, 2026
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Job Description

The Procurement Operations Leader owns the operational backbone of how OpenAI turns requests into committed, controlled, and payable spend. This role sits at the center of our purchasing lifecycle — ensuring that every request, PO, and supplier record is complete, policy-aligned, and ready to scale through automation, BPO support, and AI-assisted workflows already in production. You’ll be responsible for the health of the intake-to-PO engine: how work enters the system, how it gets validated, how it routes, and how it lands in our financial systems. That includes strengthening the controls that keep us safe, the data that makes us fast, and the workflows that allow AI and self-service to do more of the work. This is a player-coach role. You’ll design the systems and guardrails that enable scale, and you’ll also step into the queue when something breaks, when volume spikes, or when a complex case needs hands-on leadership.

Job Responsibility

  • Own the intake-to-PO operating model, including request validation, routing, PO creation, change management, and supplier master data
  • Ensure every request and PO is complete, policy-aligned, and audit-ready, with clean metadata that supports invoice matching and reporting
  • Increase first-pass invoice match rates by improving upstream data quality and exception logic
  • Reduce P2P cycle time through automation, self-service, and disciplined queue management
  • Codify approval rules, exception handling, and segregation of duties directly into Zip, Oracle, and connected systems
  • Expand and refine AI-assisted triage, validation, and routing so more volume moves through the system with less manual touchpoints
  • Build and maintain dashboards and operational metrics to track intake health, cycle time, exception rates, and control performance
  • Partner with Legal, Security, TPRM, and Finance Systems to ensure controls and policies are reflected in how work actually flows
  • Serve as the escalation point when operational breakdowns occur — and lead the resolution through to a clean outcome

Requirements

  • 10+ years of experience running procurement, P2P, or intake-driven operations in fast-scaling environments
  • A strong understanding of how upstream intake and metadata quality drive downstream invoice accuracy, audit readiness, and financial clarity
  • A passion for transforming messy, manual processes into structured, scalable, automated systems
  • Leveraged AI/automation to improve quality, speed, and scale
  • Used data and metrics to spot risk, bottlenecks, and opportunities to simplify
  • A strong grasp of controls, segregation of duties, and compliance requirements across Procurement, Legal, and Finance
  • Comfort being a true player-coach — designing the operating model while also stepping into the queue to unblock a PO, fix a supplier record, or resolve a high-impact exception when needed
  • Strong communication skills and the ability to partner cross-functionally to design workflows that enable speed while protecting the business
  • Experience with tools such as Zip, Oracle, Jira, Navan, or similar platforms

What we offer

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend to fuel your professional growth
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided
  • Offers Equity
  • Performance-related bonus(es) for eligible employees
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