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We are looking for a skilled Procurement Manager to oversee vendor onboarding processes and team management in a dynamic, metrics-driven environment. This role requires strong leadership abilities, cross-functional collaboration, and a commitment to ensuring vendor compliance and operational excellence. As a contract position based in Saint Louis, Missouri, this opportunity offers the chance to contribute to strategic business goals while refining team and process development.
Job Responsibility:
Lead and mentor a team of Vendor Onboarding Specialists, fostering a positive and high-performing work environment
Conduct regular performance evaluations and one-on-one coaching sessions to enhance team skills and engagement
Oversee the vendor onboarding process, ensuring adherence to compliance, quality, and operational standards
Collaborate with cross-functional teams to ensure smooth communication and the timely handoff of onboarding packages
Monitor team metrics, including call volumes and onboarding timelines, to maintain efficiency and quality
Implement improvement plans for underperforming team members, tracking progress and providing actionable feedback
Develop outreach strategies, training materials, and workflows to optimize team effectiveness
Identify and analyze performance trends, recommending enhancements to onboarding processes
Address risks, bottlenecks, and recurring issues to ensure operational readiness and continuity
Support hiring and onboarding processes to build a well-balanced and capable team
Requirements:
Proven experience in vendor management, procurement, or a related field
Strong leadership and team management skills with a focus on coaching and performance improvement
Excellent communication abilities, both written and verbal, to liaise effectively with stakeholders
Familiarity with compliance and quality standards relevant to vendor onboarding
Proficiency in analyzing metrics and implementing strategies for operational improvement
Experience with outbound calling environments and customer service processes
Ability to identify bottlenecks and develop solutions to enhance process efficiency
Knowledge of training and development practices to build team capabilities