Procurement & Deployment Services Manager Jobs

Sisters of Mercy of the Americas, Inc.

Location:
United States, Cumberland ▼
Merion
Rochester
Belmont
Omaha
Silver Spring

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Information Technology Department, within the Sisters of Mercy of the Americas, Inc supports a global and bilingual user community of over 800 employees and 2000 women religious. The department seeks a hands-on innovative Procurement and Deployment Services Manager to lead our newly formed Procurement and Deployment Services Team. You will spearhead the design and implementation of IT purchasing & deployment processes including working with nationwide value-added suppliers and developing an efficient and effective IT procurement and deployment program. You will have an in-depth knowledge of the IT supply chain and operational logistics necessary to develop systems to provide the efficient and cost-effective procurement, deployment, and tracking of all IT related goods, including hardware, software, and software as a service licensing, as required by the organization. Developing, implementing, and maintaining standards and adhering to the company’s policies and procedures will be some of your main priorities when carrying out this role. You will leverage systems to automate the configuration, deployment, maintenance, support, and patch management of end user devices including PCs, Macs, and mobile devices. You will oversee the release of updates to technical systems. Your job duties around deployment will include developing and implementing a robust patching and software update program, providing support during major updates, and ensuring that systems are functional following deployments. Regular reporting on patching status and any security vulnerabilities is an important part of this role. You will work closely with the User and Sister Services team to fulfill procurement requests and coordinate regarding patching schedules and software updates or deployments. You will supervise a Procurement and Deployment Associate.

Job Responsibility:

Design, develop, implement, and manage enterprise-wide procurement systems & strategies that include automated approval workflows to streamline and improve current processes
Source, establish, and maintain relationships with reliable national suppliers and vendors with dedicated nonprofit teams to leverage value-added resources
Design, develop, implement, and manage a procurement, deployment, and delivery process that leverages SMA, Inc locations in states which honor SMA, Inc nonprofit status
Leverage IT documentation system(s) to ensure all details of procurement processes, inventory, and deployment strategies are properly documented
Perform risk assessments on potential contracts and agreements
Prepare procurement reports and conduct analysis of purchasing data to identify trends
Design, develop, implement, and manage systems to track shipments and inventory
Leverage cloud-based systems to manage, maintain, and ensure compliance of end user devices to organizational protocols & standards
Support of the Institute Director of Information Technology in meetings and presentations
Provide clear communication and coordination in all areas related to procurement and deployment
Assist the Institute Director of Information Technology to establish program standards and governance
Follows all safety procedures and protocols and reports all hazardous conditions, defective equipment, accidents, or incidents to supervisor immediately
Perceives potential problem situations and reports to supervisor
Assists in maintaining a safe, neat, and clean environment
reports environmental deficiencies such as lighting or equipment problems to supervisor or Maintenance Department
Demonstrates a thorough knowledge of safety procedures
Performs in a calm, resourceful manner in emergency situations
Demonstrates initiative in observing what needs to be done and does it without having to be asked to do so
Remains in compliance with employee handbook and other established community guidelines
Communicates with co-workers, management, sisters, visitors, families, and others in a courteous, tactful and professional manner
Conforms with and abide by all regulations, policies, work procedures and instructions

Requirements:

Bachelor’s degree in information technology, business, or related field and at least five years’ related experience in leading and supporting procurement management and deployment processes
or equivalent combination of education and experience
Proven work experience leading IT procurement
Strong sense of ownership and accountability, a self-starter
Exceptional analytical and problem-solving skills
Strong writing and communications skills including the ability to concisely communicate with technical and non-technical stakeholders across the organization
Highly proficient in Microsoft Office 365 tools
Experience with Mobile Device Management (MDM) and Remote Monitoring and Management Systems (RMM)
Exemplary organizational skills, the ability to work both independently as part of a team, and the ability to handle multiple competing priorities
Utilize data to identify trends and suggest improvements in product and process
Excellent customer service and strong sense of discretion and confidentiality
Ability to cultivate effective relationships with employees and external contacts
Capable of displaying strong self-motivation and sound decision-making ability
Demonstrated leadership abilities
IT Glue Certification (training provided, certification w/in 3 months of employment)
Ability to work remotely
Ability to travel as needed between offices

Nice to have:

Data analysis and problem-solving skills
Ability to maintain composure in stressful situations
Willingness to consider the advice and opinions of others
Ability to make decisions and accept responsibility for the consequences
Ability to work independently and as part of a team
Ability to be organized, resourceful and efficient
Ability to train and motivate others
Ability and willingness to act as a role model in conduct and appearance
Prior experience in a not-for-profit or religious organization
Understanding and appreciation of the traditions and culture associated with the Sisters of Mercy
Familiarity with the Catholic Church structures and teaching

Additional Information:

Job Posted:
December 12, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Procurement & Deployment Services Manager