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Procurement Contracts Operations Lead

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Location:
United States , Bay Area

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Category:
Purchasing

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Contract Type:
Not provided

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Salary:

189000.00 - 283600.00 USD / Year
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Job Description:

The Procurement Contracts Operations Lead is a senior leadership role responsible for shaping, governing, and continuously improving a scalable, risk-aligned procurement contracting delivery operating model in close partnership with Procurement, Legal, and other risk stakeholders. This role provides enterprise-level oversight of contract lifecycle management, commercial risk enablement, and global contract performance across the Global Procurement Organization.

Job Responsibility:

  • Partner with Legal and Procurement teams to implement, operationalize, and maintain a risk-tiered procurement contracting operating model defined and approved by Legal
  • Lead and optimize end-to-end Contract Lifecycle Management (CLM) processes, including intake, drafting, negotiation, approvals, execution, amendments, renewals, and contract close-out, ensuring scalability, efficiency, and compliance with company policies
  • Operationalize Legal-approved frameworks through standardized contract templates, clause libraries, playbooks, approved negotiation parameters and clearly defined escalation criteria and guidance
  • Embed contracting standards into sourcing and category strategies in collaboration with Category Management and Strategic Sourcing teams
  • Act as the procedural escalation point to ensure non-standard terms and negotiation issues are identified and routed to Legal in accordance with defined thresholds, with substantive legal review and decision-making remaining with Legal
  • Lead the end-to-end strategy for low-dollar, low-risk deals, including eligibility criteria, standardized workflows, and clear, enforced handoffs between Procurement, BPO teams, and Legal
  • Establish governance, reporting, and analytics across the contract lifecycle to support compliance, risk management, and executive decision-making
  • Partner with Legal, Finance, and Compliance to support internal and external audits, SOX controls, regulatory reviews, and due diligence activities
  • Provide strategic oversight of the Procurement BPO contracting operating model, including delivery teams based in the Philippines, India and Guatemala
  • Partner with Procurement teams and BPO leadership to align scope of services with procurement priorities and legal-defined risk requirements, ensuring low-risk work is executed independently of Legal
  • Develop, manage, and continuously refine SLAs and performance metrics covering quality, cycle time, compliance, escalation effectiveness, and stakeholder experience
  • Monitor contracting performance against SLAs, identify trends and root causes, and drive corrective actions and continuous improvement initiatives, including retraining, scope adjustment, or guidance updates where needed
  • Promote standardization, documentation, and knowledge transfer to improve scalability, resilience, and continuity
  • Act as a primary escalation and resolution point for contract execution issues audit findings, SLA breaches, and remediation efforts, preventing unnecessary escalation to Legal for low-risk or administrative matters
  • Enable and coach Procurement teams on contracting process discipline, execution standards, and consistent use of Legal-approved playbooks and workflows, including negotiation sequencing and escalation mechanics, without providing substantive legal interpretation or risk advice
  • Contribute to long-term procurement contracting and operating strategies aligned to business growth and regulatory complexity, in partnership with Legal and other risk owners
  • Lead and participate in cross-functional initiatives and ad hoc programs that advance broader procurement and enterprise objectives, with clear role delineation between operational execution and legal judgment
  • Own the development, delivery, and enforcement of procurement contracting training for Procurement, Sourcing, and BPO resources

Requirements:

  • 12+ years of experience in procurement operations, contract management, or related functions within complex, regulated environments
  • Juris Doctor (J.D.) degree from an accredited law school is required
  • Demonstrated experience partnering with Procurement and Legal to operationalize contracting frameworks
  • Deep knowledge of end-to-end CLM workflows, with the ability to design, standardize, and continuously improve contract intake, drafting, negotiation, approval, execution, and post-execution management at scale
  • Proven experience governing global Procurement BPO or shared services models, including offshore and nearshore delivery
  • Experience designing and operating low-dollar, low-risk deal models using standardized contracting and BPO enablement
  • Proven capability developing and managing SLAs and performance frameworks for outsourced operations
  • Strong executive presence with the ability to influence and drive outcomes through collaboration
  • Proficiency with procurement orchestration platforms and contract lifecycle management systems
What we offer:
  • Remote work
  • Medical insurance
  • Flexible time off
  • Retirement savings plans
  • Modern family planning

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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