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At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Commercial Airplanes (BCA) is seeking Procurement Agents (Levels 2 ,3 or 4) to join the In-Service Supply Chain team located in Everett, WA and Seal Beach, CA. The ideal candidate will provide strategic and operational supply chain support to both external partners and internal stakeholders. Within BCA, Procurement Agents manage a complex global supplier network that supplies critical components for Boeing’s commercial aircraft. The In-Service Supplier Performance organization specifically focuses on oversight of supplier proprietary parts across all commodities. They interface directly with suppliers and airline customers to enforce product-support contract requirements, strengthen aftermarket supplier support, and increase fleet reliability and operational effectiveness for customers. This position combines strategic planning with hands-on execution. The successful candidate will be results-driven, experienced in managing supplier recoveries, and proactive in identifying process improvements to support the One Boeing Supply Chain vision. Key responsibilities include standard supply chain management tasks, data analysis, forecasting, resolving supply-demand issues, and other duties as assigned. At Boeing, you will gain comprehensive exposure to the aerospace manufacturing supply chain, work with leading aviation technologies, and help ensure the safety and reliability of global air travel. Procurement Agents benefit from high organizational visibility and regular opportunities to collaborate with experts across Boeing’s extensive network, site locations, and business units – enabling continuous professional growth, development, and meaningful impact.
Job Responsibility
Manage, evaluate, and drive overall supplier performance to meet established expectations
Monitor and report key supplier performance metrics to execute accountability, support continuous improvement, and facilitate corrective actions
Provide clear direction and guidance to suppliers
enforcing compliance with contractual and operational requirements
Prepare, lead, and facilitate recurring structured supplier performance reviews
Proactively identify and evaluate supplier-related risks and opportunities
partner with suppliers to develop, implement, and execute successful mitigation and improvement plans
Collaborate across enterprise supply chain, internal teams, and external partners, leveraging standard methodologies and tools to enhance supplier performance in support of program and customer needs
Lead root-cause analysis and manage corrective and preventive actions with suppliers
oversee contested warranty claims and related resolution activities
Manage airline customer escalations
acting as the primary liaison between operators, suppliers, and internal teams for non-performance or disputed issues
Communicate timely, actionable performance-to-plan updates to leadership, cross-functional stakeholders, and customers using clear, concise verbal and written communication
Develop and sustain strong professional relationships across the supply base, with customers, and among enterprise stakeholders
Requirements
1+ years of experience in Procurement and Supply Chain processes
1+ years of experience interacting with customers (both internal and external), at all levels, on a one-on-one basis and in group settings
1+ years of experience with Microsoft Office Products such as Outlook, PowerPoint, Excel, and Word
Must be willing and able to travel domestically and internationally, as needed
Nice to have
5 + years of related work experience or an equivalent combination of education and experience
5+ years managing supplier quality and delivery performance
5+ years of experience working in Procurement and/or Contract Administration roles
Bachelor's or Master's degree or equivalent work or military experience
Applicable and appropriate educational/certification credentials from an accredited institution and/or equivalent experience is preferred
Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process
What we offer
Generous company match to your 401(k)
Industry-leading tuition assistance program pays your institution directly
Fertility, adoption, and surrogacy benefits
Up to $10,000 gift match when you support your favorite nonprofit organizations