Procure to Pay Global Process Owner Job at Owens Corning (Toledo)

Job Description

The global Procure to Pay (P2P) process encompasses all activities from purchase requisition and purchase order creation, vendor help, supply chain support, payables processing, vendor dispute management, and vendor payments for our three global businesses Doors, Insulation and Roofing. The P2P Global Process Owner is responsible for the design, implementation, and governance of the global P2P processes. Key stakeholders and partners of the P2P GPO include business leadership, specifically Sourcing, Global Information Services, Supply Chain and Treasury, The P2P GPO is responsible for delivering the following: Develop and drive the vision and strategy for the global end-to-end P2P process; Ensure global standardization, including systems and technology solutions required to support this objective and adjudicate exceptions to the standard when required; Ensure compliance with applicable standards and policies; Foster a continuous improvement mindset within the P2P team to gain efficiency and effectiveness; Build strong relationships with business partners (listed above), earning a full seat at the table to establish a best-in-class customer experience strategy; Recruit, develop and retain an agile, high-performing and innovative team; Lead change management with appropriate stakeholders; Ensure the P2P team is working in support of long-term business objectives; Support business growth initiatives with M&A integration and system deployment activities associated with these activities.

Job Responsibility

Serve as the ultimate owner of the global Procure to Pay process
Develop and maintain the global P2P strategy, establishing best practices and driving standardization across all regions and business units
Identify opportunities for process optimization, automation, and cost reduction
Partner with P2P execution team and other stakeholders to identify, evaluate and implement process improvements at every level and stage of the P2P cycle that are scalable for the enterprise
Enhance customer experience focusing on making processes easy for stakeholders (vendors, end-users)
Drive commitment while reducing redundancies resulting in effective and efficient service delivery
Identify success metrics and continuously monitor process health
Stay current on emerging trends in P2P space and benchmark against current state
Partners with appropriate stakeholders, ensure resources are properly trained across P2P processes
Define and enforce process standards, policies, and procedures
Ensure compliance with internal controls, corporate policies, and regulatory requirements
Govern the overall end to end process ensuring the processes are standardized globally
Ensure a structure governance model is applied as changes are reviewed for approval
Create and operate a framework to review alternative solutions identified
Implement change management following a structured governance model
Lead change management efforts and develop training programs to ensure successful adoption of process changes and new technologies
Inspire adoption of a standard P2P process with regional and local requirements customized only when necessary
Partner with IT to assess, select, and implement technology solutions (e.g., ERP, workflow automation, supplier portals) that enhance the P2P process
Work with our IT partners to identify technology roadmap and drive integration
Ensure alignment and lead global standardized P2P systems deployments
Develop an understanding of best-in-class technology solutions available and assist with the evaluation for implementation
Continuous evaluation of the implemented tools to identify opportunities for improvement
Understand business technology objectives and become a strategic partner in driving them to completion
Ensure that process requirements are incorporated into S4 design, configuration, and roll-out plans
Work closely with IT and business stakeholders to optimize S4 functionality in alignment with global process standards and business needs
Lead, coach, and mentor a high-performing global team within the P2P function
Foster a culture of learning, professional growth, and collaboration where everyone feels included and valued
Inspire and motivate team members, promote inclusion and diversity, and facilitate open communication to ensure strong engagement and high morale
Identify and nurture emerging talent, conduct regular performance reviews, and create development plans to build capabilities and support career advancement
Effectively builds a diverse team with competent people using the appropriate mix of internal promotions and external recruitment to satisfy near-term performance, longer-term succession needs and ensures the organization has the necessary outstanding talent
Engages in self-growth and personal development
Creates succession plans and is involved in personal development plans for identified successors
Collaborate with Procurement, Accounts Payable, IT, Finance, and business leaders to understand needs, align priorities, and deliver effective solutions
Develop strong relationships with key stakeholders within the corporate functions and businesses
Utilize strong partnerships with stakeholders for purposes of identifying process improvements, driving change, and ensuring compliance
Provide regular communication and updates to stakeholders

Requirements

5 – 7 years related experience in Procure to Pay, Shared Services, or Global Business Services including leadership
Bachelor’s degree
Strong understanding of ERP systems (SAP experience preferred)
Demonstrated expertise in P2P process design, transformation, and optimization in a global, matrixed environment
Experience with digital transformation initiatives in a shared services or GBS environment
Onsite at our Toledo World Headquarters
Work stream process knowledge and experience: In depth process knowledge, best practice, and industry knowledge as well as application
Leadership: Proven ability to lead cross-functional teams and drive change in a complex organization
Stakeholder Management: Ability to manage stakeholders globally with multiple time zones and diverse cultures
Judgment and Decision Making: Recognizes issues, problems, or opportunities and determines when action is needed. Chooses appropriate action by formulating clear decision criteria and evaluates options by considering implications and consequences
Project Management: Ability to organize and plan complex projects by identifying critical tasks, required resources, and driving to completion
Continuous Improvement Knowledge: Demonstrates ability to recognize waste and drives waste elimination efforts
Change Management: Demonstration of preparing, equipping and supporting individuals to successfully adopt change to drive organization outcomes and success
People management experience with a strong commitment to talent development and team leadership
Excellent communication skills – both interpersonal and written
Strong analytical and problem-solving skills, with a results-driven mindset
Thrives in a team environment
Ability to adapt to a changing and fast-paced work environment
Strong time management and organizational skills

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Procure to Pay Global Process Owner

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