Process Transformation Supervisor Job at Ethics HR (New Cairo)

New

Responsive Repairs Planning Supervisor

Responsive Repairs Planning Supervisor – Kent – Council Client. 37 hours per wee...

Location

United Kingdom , Ashford

Salary:

42000.00 GBP / Year

Service Care Solutions

Expiration Date

April 03, 2026

Requirements

Proven experience within social housing responsive repairs
Previous team leader / supervisory experience
Strong understanding of repairs scheduling and WIP management
Experience managing contractor performance
Excellent analytical skills with strong Excel knowledge
Experience using housing management systems (MRI, Orchard, Northgate or similar)
Understanding of disrepair and damp & mould processes
Knowledge of health & safety and contractor compliance

Job Responsibility

Lead and manage the responsive repairs back-office team
Oversee scheduling, automation and manual planning functions
Monitor KPIs, WIP and productivity trends
Identify service improvements and implement solutions
Manage contractor performance, hold review meetings and track KPIs
Oversee damp & mould cases and ensure compliance with Awaab’s Law
Support disrepair case preparation and evidence gathering
Ensure contractor invoices are validated and processed correctly
Drive digital transformation and system improvements
Produce performance reports for senior management

Fulltime

Supervisor, Operational Support

The Supervisor, Operational Support is responsible for leading and developing cr...

Location

United States , Charlotte

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

Bachelor’s degree or 4–6 years of progressive supervisory or leadership experience in operations, field support, dispatch, project management, or customer service environments
Minimum of 2+ years of direct people leadership experience
Demonstrated experience leading teams through change and process transformation
Strong leadership, coaching, conflict resolution, analytical, and problem-solving skills
Ability to work under pressure, manage multiple priorities, and meet deadlines in a dynamic environment
Proficiency with Microsoft Office applications (Excel, Word, Outlook, Teams, PowerPoint) and reporting tools including Power BI
Strong written and verbal communication skills with the ability to influence across teams
Self-directed with the ability to make sound decisions with limited supervision

Job Responsibility

Directly supervise and manage teams of up to 15–20 employees across multiple functions, including Project Managers, BSW Designers, Field Technicians, and/or dispatch and work management roles
Hire, onboard, train, coach, and develop employees to meet performance, quality, and customer experience standards
Conduct monthly, mid-year, and annual performance evaluations, including coaching plans and corrective action when required
Foster a positive, inclusive, and accountable work environment that supports engagement, retention, and continuous improvement
Ensure customer orders and projects are accurate, properly prioritized, and completed on time in alignment with SLAs and business commitments
Oversee workload balancing, dispatching, and capacity management to maximize efficiency and throughput
Set performance goals, monitor productivity, and actively coach team members toward targets
Manage daily operations while balancing multiple priorities and concurrent projects
Handle and resolve escalations from internal partners and customers using sound judgment and de-escalation techniques
Maintain a customer-centric approach while balancing operational and business needs

What we offer

Competitive medical, dental, vision, and life insurance
Employee assistance program
401K plan with company match
Host of voluntary benefits

Fulltime

Supervisor, Operational Support

The Supervisor, Operational Support is responsible for leading and developing cr...

Location

United States , Charlotte

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

Bachelor’s degree or 4–6 years of progressive supervisory or leadership experience in operations, field support, dispatch, project management, or customer service environments
Minimum of 2+ years of direct people leadership experience
Demonstrated experience leading teams through change and process transformation
Strong leadership, coaching, conflict resolution, analytical, and problem-solving skills
Ability to work under pressure, manage multiple priorities, and meet deadlines in a dynamic environment
Proficiency with Microsoft Office applications (Excel, Word, Outlook, Teams, PowerPoint) and reporting tools including Power BI
Strong written and verbal communication skills with the ability to influence across teams
Self-directed with the ability to make sound decisions with limited supervision

Job Responsibility

Directly supervise and manage teams of up to 15–20 employees across multiple functions, including Project Managers, BSW Designers, Field Technicians, and/or dispatch and work management roles
Hire, onboard, train, coach, and develop employees to meet performance, quality, and customer experience standards
Conduct monthly, mid-year, and annual performance evaluations, including coaching plans and corrective action when required
Foster a positive, inclusive, and accountable work environment that supports engagement, retention, and continuous improvement
Ensure customer orders and projects are accurate, properly prioritized, and completed on time in alignment with SLAs and business commitments
Oversee workload balancing, dispatching, and capacity management to maximize efficiency and throughput
Set performance goals, monitor productivity, and actively coach team members toward targets
Manage daily operations while balancing multiple priorities and concurrent projects
Handle and resolve escalations from internal partners and customers using sound judgment and de-escalation techniques
Maintain a customer-centric approach while balancing operational and business needs

What we offer

Competitive medical, dental, vision, and life insurance
Employee assistance program
401K plan with company match
Host of voluntary benefits

Fulltime

Supervisor, Operational Support

The Supervisor, Operational Support is responsible for leading and developing cr...

Location

United States , Charlotte

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

Bachelor’s degree or 4–6 years of progressive supervisory or leadership experience in operations, field support, dispatch, project management, or customer service environments
Minimum of 2+ years of direct people leadership experience
Demonstrated experience leading teams through change and process transformation
Strong leadership, coaching, conflict resolution, analytical, and problem-solving skills
Ability to work under pressure, manage multiple priorities, and meet deadlines in a dynamic environment
Proficiency with Microsoft Office applications (Excel, Word, Outlook, Teams, PowerPoint) and reporting tools including Power BI
Strong written and verbal communication skills with the ability to influence across teams
Self-directed with the ability to make sound decisions with limited supervision

Job Responsibility

Directly supervise and manage teams of up to 15–20 employees across multiple functions, including Project Managers, BSW Designers, Field Technicians, and/or dispatch and work management roles
Hire, onboard, train, coach, and develop employees to meet performance, quality, and customer experience standards
Conduct monthly, mid-year, and annual performance evaluations, including coaching plans and corrective action when required
Foster a positive, inclusive, and accountable work environment that supports engagement, retention, and continuous improvement
Ensure customer orders and projects are accurate, properly prioritized, and completed on time in alignment with SLAs and business commitments
Oversee workload balancing, dispatching, and capacity management to maximize efficiency and throughput
Set performance goals, monitor productivity, and actively coach team members toward targets
Manage daily operations while balancing multiple priorities and concurrent projects
Handle and resolve escalations from internal partners and customers using sound judgment and de-escalation techniques
Maintain a customer-centric approach while balancing operational and business needs

What we offer

Competitive medical, dental, vision, and life insurance
Employee assistance program
401K plan with company match
Voluntary benefits

Fulltime

New

Manufacturing supervisor

Reporting to the Manufacturing Manager, you will be the empowering leader respon...

Location

Canada , Knowlton

Salary:

Not provided

Randstad

Expiration Date

April 25, 2026

Requirements

Proven Leadership: solid experience in team supervision with a demonstrated ability to inspire, motivate, and mobilize a team to achieve ambitious production objectives
Educational Foundation: A Diploma of College Studies (DEC) or equivalent, demonstrated, and progressive experience in a fast-paced manufacturing environment
Technical Authority: Expert knowledge of Good Manufacturing Practices (GMP) and robust Operational Procedures (SOPs)
Exceptional Communicator and Coach: communicates fluently, comfortable coaching, and has a passion for developing the skills and careers of team members
Technologically Adept: Comfortable using computer tools (Windows
experience with AS/400 is a valuable asset)
Solution-Oriented Approach: thrives with a rigorous, structured, and proactive solution-oriented mindset
Bilingual Proficiency: Fully bilingual in French and English (oral and written) is essential
Mechanical Aptitude: A strong understanding of manufacturing equipment (pumps, mixers, homogenizers) and how they directly influence product quality

Job Responsibility

Lead Production Excellence: Actively supervise the transformation process, ensuring all semi-finished products meet precise customer requirements and stringent quality standards
Quality Gatekeeper: Take ownership of critical blend parameters (viscosity, homogeneity, temperature) to guarantee product compliance before transfer to the next stage
Safety & Compliance Champion: Ensure the rigorous application of Health & Safety protocols, Good Manufacturing Practices (GMP), and operational procedures, fostering a safe and compliant environment for everyone
Strategic Workflow Organizer: Organize and prioritize daily work plans to ensure the production schedule is met efficiently, minimizing downtime and maximizing output
Equipment Steward: Monitor the availability and optimal performance of key manufacturing equipment (mixers, pumps, homogenizers), and skillfully lead troubleshooting efforts when issues arise
Develop and Mentor: Actively coach, train, and develop your team members, nurturing their technical skills, autonomy, and career growth within our organization
Drive Seamless Collaboration: Work closely with cross-functional teams (e.g., Packaging, Maintenance) to ensure smooth product transfers and holistic operational efficiency
Cultivate a Winning Culture: Promote and embody a culture of continuous improvement, mutual respect, and high-level collaboration across the entire facility

What we offer

A fun and dynamic environment that welcomes diversity in all its forms, talent, ideas, and creativity
Vacation: 3 weeks upon hiring
Comprehensive insurance including vision, dental, travel, and more
Short- and long-term disability insurance
Telemedicine/telepharmacy
RRSP: We contribute up to 4% of your salary, matching your contribution
Bonus: Access to a bonus program based on our success as a company and on your personal goals achieved
On-site cafeteria for convenient and pleasant lunch breaks
Internal mobility and career development opportunities to develop your potential

Fulltime

Production Supervisor

Lead a crucial, high-focus shift during peak production hours. Reporting to the ...

Location

Canada , Knowlton

Salary:

Not provided

Randstad

Expiration Date

March 10, 2026

Requirements

Proven Leadership: solid experience in team supervision with a demonstrated ability to inspire, motivate, and mobilize a team to achieve ambitious production objectives
Educational Foundation: A Diploma of College Studies (DEC) or equivalent, demonstrated, and progressive experience in a fast-paced manufacturing environment
Technical Authority: Expert knowledge of Good Manufacturing Practices (GMP) and robust Operational Procedures (SOPs)
Exceptional Communicator and Coach: communicates fluently, comfortable coaching, and has a passion for developing the skills and careers of team members
Technologically Adept: Comfortable using computer tools (Windows
experience with AS/400 is a valuable asset)
Solution-Oriented Approach: thrives with a rigorous, structured, and proactive solution-oriented mindset
Bilingual Proficiency: Fully bilingual in French and English (oral and written) is essential
Mechanical Aptitude: A strong understanding of manufacturing equipment (pumps, mixers, homogenizers) and how they directly influence product quality

Job Responsibility

Lead Production Excellence: Actively supervise the transformation process, ensuring all semi-finished products meet precise customer requirements and stringent quality standards
Quality Gatekeeper: Take ownership of critical blend parameters (viscosity, homogeneity, temperature) to guarantee product compliance before transfer to the next stage
Safety & Compliance Champion: Ensure the rigorous application of Health & Safety protocols, Good Manufacturing Practices (GMP), and operational procedures, fostering a safe and compliant environment for everyone
Strategic Workflow Organizer: Organize and prioritize daily work plans to ensure the production schedule is met efficiently, minimizing downtime and maximizing output
Equipment Steward: Monitor the availability and optimal performance of key manufacturing equipment (mixers, pumps, homogenizers), and skillfully lead troubleshooting efforts when issues arise
Develop and Mentor: Actively coach, train, and develop your team members, nurturing their technical skills, autonomy, and career growth within our organization
Drive Seamless Collaboration: Work closely with cross-functional teams (e.g., Packaging, Maintenance) to ensure smooth product transfers and holistic operational efficiency
Cultivate a Winning Culture: Promote and embody a culture of continuous improvement, mutual respect, and high-level collaboration across the entire facility

What we offer

A fun and dynamic environment that welcomes diversity in all its forms, talent, ideas, and creativity
Vacation: 3 weeks upon hiring
Comprehensive insurance including vision, dental, travel, and more
Short- and long-term disability insurance
Telemedicine/telepharmacy
RRSP: We contribute up to 4% of your salary, matching your contribution
Bonus: Access to a bonus program based on our success as a company and on your personal goals achieved
On-site cafeteria for convenient and pleasant lunch breaks
Internal mobility and career development opportunities to develop your potential

Fulltime

!

Machine operator

Are you an experienced Machine Operator with a keen eye for detail and a passion...

Location

Canada , Brantford

Salary:

18.50 - 19.00 CAD / Hour

Randstad

Expiration Date

March 16, 2026

Requirements

A minimum of one year of hands-on experience in a production line environment, preferably as a Machine Operator
Demonstrated experience with operating industrial machinery
The physical capability to consistently lift up to 35 lbs and perform tasks that involve bending, twisting, lifting, and prolonged periods of standing and walking
Proven knowledge and experience using precision measuring tools such as measuring tape, verniers, and micrometers
A strong employment history that demonstrates reliability and tenure in previous roles
A high school diploma or equivalent is preferred
Must be legally entitled to work in Canada

Job Responsibility

Setting up and calibrating production machinery at the beginning of each shift to ensure proper functioning
Loading and unloading large rolls of paper and other raw materials into the machine with precision and care
Performing critical tasks such as splicing materials during production runs to maintain continuous operation
Constantly monitoring machine operations to identify any potential issues, such as jams or malfunctions, and troubleshooting them promptly to minimize downtime
Operating the production line equipment to transform raw materials into a finished product, ready for the shipping stage
Conducting regular quality control checks on finished products using measuring tools to ensure they meet exact specifications and industry standards
Adjusting machine settings as needed to correct any deviations from quality standards
Performing general housekeeping duties around your workstation to maintain a clean, organized, and safe working environment
Navigating the production floor, which includes frequent walking and climbing stairs, throughout the duration of your shift
Adhering to all company safety protocols and procedures to contribute to a secure workplace for everyone

What we offer

A stable and consistent straight day shift schedule, operating from 7:00 AM to 3:00 PM, Monday to Friday, promoting a healthy work-life balance
The potential for a long-term, ongoing opportunity with a phenomenal and respected company in the manufacturing & logistics industry
The possibility of being hired on permanently based on performance and business needs
Opportunities for overtime to increase your earnings
A reliable weekly payroll schedule, ensuring you are paid on time, every time
Vacation pay of 4% added to each paycheque
The chance to work closely with a supportive and collaborative team
A dynamic work environment where you can utilize and enhance your technical skills

Fulltime

Supervisor, Customer Service

The primary role of Customer Support function is to provide exceptional customer...

Location

Republic of Korea , Seoul

Salary:

Not provided

ResMed

Expiration Date

March 31, 2026

Requirements

Bachelor’s degree
Minimum of 10 years of related experience
Customer service operations expertise in a regulated or healthcare-related industry
Strong CRM proficiency (e.g., Salesforce Service Cloud)
Telephony/Contact Center system knowledge (e.g., RingCentral, NICE, Salesforce, Oracle)
Workforce Management (WFM) capabilities, including forecasting and scheduling
Data analysis & reporting skills (Excel, dashboards, KPI analysis)
SOP creation and documentation proficiency
Understanding of Korean data privacy laws and compliance processes
Experience with UAT, system rollout, or digital transformation projects

Job Responsibility

Oversee end-to-end customer service operations across all service channels
Manage key performance metrics such as SLA, response rate, handling time, backlog, and customer satisfaction
Optimize workflows and standardize service quality processes to ensure consistency
Identify root causes of systemic issues and drive customer experience improvements
Maintain operational excellence aligned with global standards and local market needs
Lead CS teams and related support units with a focus on capability development
Conduct recruitment, onboarding, coaching, performance management, and training
Execute workforce planning and resource allocation based on service demand
Manage BPO vendor operations and ensure performance meets contractual KPIs
Foster a collaborative, customer-centric team culture

Fulltime

Process Transformation Supervisor

Ethics HR

Location:
Egypt , New Cairo

Category:
Banking

Contract Type:
Not provided

Salary:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 05, 2026

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