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Process Reengineering Senior Manager

Egypt, New Cairo · Job Posted March 05, 2026
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Job Responsibility

  • Lead cross-functional teams to map current-state (as-is) processes, identifying pain points, bottlenecks, redundancies, and control gaps
  • Facilitate innovative workshops to design future-state (to-be) processes that are customer-centric, streamlined, automated, and compliant
  • Utilize data analytics to quantify process performance (e.g., cycle time, error rates, cost per transaction) and validate improvement opportunities
  • Design and model new processes, including requirements for policy, technology, and organizational change
  • Develop bank's process reengineering methodology, integrating Lean, Six Sigma, and Agile principles
  • Establish and manage a portfolio of process transformation initiatives aligned with the bank's strategic priorities
  • Define key performance indicators (KPIs) and create enhanced business cases to secure executive sponsorship and funding
  • Present findings, recommendations, and progress updates to the Executive Committee and Steering Forums
  • Build strong, trusted relationships with business unit heads (Retail, Commercial, Operations, Risk, Compliance, IT) to gain buy-in and ensure alignment
  • Mentor, coach, and develop a team of process improvement analysts and managers
  • Report regularly to the Head of Process Management on the progress, challenges, and successes of reengineering programs
  • Any special assignments or tasks from head of policies & procedures and process reengineering

Requirements

  • Bachelor's degree in Business Administration or a related field from a reputable university
  • 10+ years of banking experience
  • Strong analytical and problem-solving abilities
  • Superior communication skills
  • Data-driven decision-making skills
  • Deep understanding of banking regulations, compliance, and risk
  • Strategic thinking combined with hands-on execution capabilities
  • Lead without direct authority & persuade senior executives
  • Expert proficiency in process mapping and analysis tools
  • Excellent project management capabilities
  • Ability to manage multiple complex initiatives simultaneously

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