Process Program Manager Job at Microsoft Corporation (Dublin)

Process Program Manager

If you love the pursuit of excellence and are inspired by the challenges that co...

Location

Costa Rica , San José

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience
Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience
Experience working in a customer service environment and in a large matrixed multinational company
Experience with Microsoft Volume Licensing concepts (specifically EA & MCAE), including contracts, quotes and invoices, as well as evaluation and review of complex proposals, agreements, and amendments
Experience in continuous improvement methodologies such as Lean, Six Sigma, or Kaizen, with a proven track record of implementing process enhancements
Ability to develop creative solutions to complex problems by applying knowledge and judgment to identify approach and methods
Demonstrated impact and influence skills, including cross-boundary collaboration and the ability to build solid relationships with individuals at all levels
Ability to manage sensitive, business impacting information, and closely control dissemination
Confidence in self and organization, and a ‘can-do’ attitude in the face of change and ambiguity
Proven data analytics and business insights skills, with the ability to derive actionable recommendations from complex datasets

Job Responsibility

Accountable for end-to-end process performance by executing compliant processes and controls, anticipating and logging risk, and documenting process flows, systems, and requirements
Provides data, research, and assessment results to enable an enterprise view of the process and inform decision-making
Monitors metrics and KPIs, performs analysis and benchmarking, and identifies opportunities to improve efficiency, customer experience, and cost
Facilitates stakeholder collaboration and change management efforts, applying process improvement methodologies (e.g., Lean, Six Sigma), AI and compiling business cases and feedback to drive continuous optimization
Performs program landscape research and analysis, forecasting, and examines business trends (e.g., customer feedback and expectations) to identify audience size and program scope, and stay current and agile
Understands overall business goals, objectives, and strategies, as well as short- and long-term business priorities
Understands and identifies current program risks, impact, and mitigation plans
Identifies and scopes opportunities to improve current programs
Identifies and provides solutions to root problems, defines the program strategy, gathers program requirements, identifies resource needs, creates the project plan and targets, and works across teams to align on the plan of record
Drives clarity in complex program issues and strives for simplification

Fulltime

Process Program Manager

If you love the pursuit of excellence and are inspired by the challenges that co...

Location

Romania , Bucharest

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business, Operations, Finance or related field AND work experience in Process Management/Execution/Optimization or Operations Program, Launch Management, Project Management, Sales Operations OR equivalent experience
Fluency in English, both verbal and written
Office presence of minimum 3 days per week

Job Responsibility

Process Design & Operating Model: Lead the definition and shaping of operating model components in areas of ambiguity, including process ownership, governance structures, and cross-functional ways of working
Bring clarity to undefined or evolving areas by structuring problems, aligning stakeholders, and translating operating model direction into scalable, standardised processes
Partner with stakeholders to design, document, and evolve scalable processes aligned to the Services operating model
Define clear process frameworks, decision points, and governance models to support consistent execution
Contribute to the definition and prioritisation of process and operating model roadmap initiatives aligned to business priorities
Process Execution & Cross-Functional Alignment: Work with stakeholders across Operations, Sales, Finance, Legal, and Engineering to align process execution and resolve inconsistencies
Identify and address process gaps, inefficiencies, or friction points impacting execution
Support the rollout of process changes, ensuring readiness and alignment with impacted teams
Contribute to operational clarity by ensuring roles, responsibilities, and handoffs are well defined
Risk, Compliance & Quality Assurance: Ensure processes align with business rules, approval requirements, and compliance standards

Fulltime

Process Program Manager

If you love the pursuit of excellence and are inspired by the challenges that co...

Location

Ireland , Dublin

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business, Operations, Finance or related field AND work experience in operations, program management, project management or process management OR equivalent experience.

Job Responsibility

Process Management: Accountable for end-to-end process performance by executing compliant processes and controls, anticipating and logging risk, and documenting process flows, systems, and requirements
Provides data, research, and assessment results to enable an enterprise view of the process and inform decision-making
Monitors metrics and KPIs, performs analysis and benchmarking, and identifies opportunities to improve efficiency, customer experience, and cost
Facilitates stakeholder collaboration and change management efforts, applying process improvement methodologies (e.g., Lean, Six Sigma), AI and compiling business cases and feedback to drive continuous optimization
Business Program Planning and Design: Performs program landscape research and analysis, forecasting, and examines business trends (e.g., customer feedback and expectations) to identify audience size and program scope, and stay current, agile, and competitive
Understands overall business goals, objectives, and strategies, as well as short- and long-term business priorities
Understands and identifies current program risks, impact, and mitigation plans
Identifies and scopes opportunities to improve current programs
Identifies and provides solutions to root problems, defines the program strategy, gathers program requirements, identifies resource needs, creates the project plan and targets, and works across teams to align on the plan of record
Drives clarity in complex program issues and strives for simplification

Fulltime

Process Program Manager

If you love the pursuit of excellence and are inspired by the challenges that co...

Location

Ireland , Dublin

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business, Operations, Finance or related field AND work experience in Process Management/Execution/Optimization or Operations Program, Launch Management, Project Management, Sales Operations OR equivalent experience
Fluent English proficiency in both verbal and written communication
Office presence of minimum 3 days per week

Job Responsibility

Process Design & Operating Model: Lead the definition and shaping of operating model components in areas of ambiguity, including process ownership, governance structures, and cross-functional ways of working
Bring clarity to undefined or evolving areas by structuring problems, aligning stakeholders, and translating operating model direction into scalable, standardised processes
Partner with stakeholders to design, document, and evolve scalable processes aligned to the Services operating model
Define clear process frameworks, decision points, and governance models to support consistent execution
Contribute to the definition and prioritisation of process and operating model roadmap initiatives aligned to business priorities
Process Execution & Cross-Functional Alignment: Work with stakeholders across Operations, Sales, Finance, Legal, and Engineering to align process execution and resolve inconsistencies
Identify and address process gaps, inefficiencies, or friction points impacting execution
Support the rollout of process changes, ensuring readiness and alignment with impacted teams
Contribute to operational clarity by ensuring roles, responsibilities, and handoffs are well defined
Risk, Compliance & Quality Assurance: Ensure processes align with business rules, approval requirements, and compliance standards

Fulltime

Process Program Manager

The Process Program Manager role plays a key role in shaping and evolving the Se...

Location

Costa Rica , San José

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master's Degree in Engineering, Business, or related field AND 2+ years process management, process execution, process optimization, or related experience OR Bachelor's Degree in Engineering, Business, or related field AND 4+ years process management, process execution, process optimization, or related experience OR equivalent experience
Proficiency in written, reading, and conversational English

Job Responsibility

Process Design & Operating Model: Lead the definition and shaping of operating model components in areas of ambiguity, including process ownership, governance structures, and cross-functional ways of working
Bring clarity to undefined or evolving areas by structuring problems, aligning stakeholders, and translating operating model direction into scalable, standardised processes
Partner with stakeholders to design, document, and evolve scalable processes aligned to the Services operating model
Define clear process frameworks, decision points, and governance models to support consistent execution
Contribute to the definition and prioritisation of process and operating model roadmap initiatives aligned to business priorities
Process Execution & Cross-Functional Alignment: Work with stakeholders across Operations, Sales, Finance, Legal, and Engineering to align process execution and resolve inconsistencies
Identify and address process gaps, inefficiencies, or friction points impacting execution
Support the rollout of process changes, ensuring readiness and alignment with impacted teams
Contribute to operational clarity by ensuring roles, responsibilities, and handoffs are well defined
Risk, Compliance & Quality Assurance: Ensure processes align with business rules, approval requirements, and compliance standards

Fulltime

Program Manager III - Survivability Mission Systems Senior Program Manager

In Countermeasure & Electromagnetic Attack Solutions, we provide next-generation...

Location

United States , Hudson, New Hampshire

Salary:

150370.00 - 255630.00 USD / Year

Baesystems

Expiration Date

Until further notice

Requirements

Proven program management experience leading large programs and groups of employees and/or teams
Outstanding customer relationship skills
Experience executing programs using earned value management techniques and metrics
Strong proposal management skills and experience
Ability to collaborate with multi-functional teams across business areas
Ability to negotiate at a high level with internal and external customers and partners, strong collaboration skills
Problem Solving Ability: Requires advanced conceptual thinking in complex and/or completely new situations
Time management and prioritization skills
Excellent written and oral communication skills with experience presenting to senior leaders and customers
Strong leadership, coaching and mentoring skills with the ability to achieve results through others

Job Responsibility

Manages, coordinates, plans, organizes, controls, integrates, and executes elements of a large development program and/or other production/support projects/programs within the SMS portfolio
Driving to achieve our financial, schedule, technical, and new business performance objectives
Lead by example, foster an inclusive and collaborative culture, and maintain our unwavering commitment to ethical behavior, safety and security

What we offer

health, dental, and vision insurance
health savings accounts
a 401(k) savings plan
disability coverage
life and accident insurance
employee assistance program
legal plan
discounts on things like home, auto, and pet insurance
paid time off
paid holidays

Fulltime

Global Logistics Process Improvement Program Manager

Meta is seeking an experienced Global Logistics Process Improvement Program Mana...

Location

United States , Sunnyvale

Salary:

167000.00 - 230000.00 USD / Year

Principal Program Manager - Hardware Development Process & Strategy

Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the...

Location

United States , Redmond

Salary:

139900.00 - 274800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master's Degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 7+ years technical engineering experience OR Bachelor's Degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 8+ years technical engineering experience OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Experience working with ODMs or external manufacturing partners
Experience in large-scale cloud or infrastructure hardware programs
Experience driving governance models without adding bureaucracy
5+ years of experience leading complex, cross-organizational programs
Experience defining or improving hardware development or lab processes
Proven executive communication and stakeholder management skills
Bachelor’s degree in Engineering, Operations, or related field AND 10+ years of experience in hardware development, program management, or process engineering OR equivalent experience

Job Responsibility

Own hardware development process definition, governance, and continuous improvement across CHSE programs
Identify gaps and inconsistencies in HW development and lab execution across projects and ODMs
Lead strategic initiatives such as ODM frameworks, site strategy alignment, and geographic execution models
Establish clear ownership, decision frameworks, and operating mechanisms for strategic programs
Partner with Engineering, Lab, Quality, Supply Chain, and Operations teams to drive adoption
Improve predictability and execution consistency across programs and systems
Provide leadership with data-driven insights on systemic execution risks and opportunities

Fulltime

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Process Program Manager

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