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Process Optimization Support Specialist

https://www.baxter.com/ Logo

Baxter

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Location:
United States , Houston

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

64000.00 - 88000.00 USD / Year
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Job Description:

The Process Quality & Training Support Specialist is responsible for evaluating the effectiveness of processes and ensuring compliance with relevant standards for the Baxter Front Line Care division’s reimbursement and revenue cycle functions. This role involves conducting audits, analyzing data, identifying areas for improvement, and making recommendations to enhance process quality and efficiency.

Job Responsibility:

  • Evaluate the effectiveness and efficiency of processes, identify non-conformities, and recommend improvements to ensure compliance with quality standards and best practices
  • Design and execute audit plans to assess process performance
  • Collect and analyze data from audits, identify trends, and provide insights to drive process improvement
  • Review processes to ensure they conform to best practices, regulations, and quality standards
  • Work closely with various departments to understand their processes, provide guidance on quality issues, and support the implementation of improvements
  • Prepare comprehensive reports detailing audit findings, recommendations, and action plans to address non-conformities
  • Contribute to organizational initiatives aimed at improving quality and efficiency
  • Provide guidance to managers on BAXU & Allego groups, curricula, and training materials
  • Partner with Global Learning Solutions to design and maintain learning structure in Learning Management System
  • Support and lead the Document Control process, overseeing policies and job instructions

Requirements:

  • Bachelor’s degree in business administration or related field
  • 3+ years of experience preferable in healthcare industry
  • Strong analytical skills and attention to detail
  • Must possess the ability to manage & prioritize multiple tasks and solve problems quickly
  • Demonstrated ability to lead with indirect authority cross-functionally
  • Continuous Improvement experience desired
  • Proficient in Microsoft Office with strong Excel & PowerPoint skills
  • Applicants must be authorized to work for any employer in the U.S.
What we offer:
  • Medical and dental coverage that start on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
  • 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
  • Flexible Spending Accounts
  • Educational assistance programs
  • Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave
  • Commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • Childcare benefits

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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