Process Optimization Support Specialist

• Evaluate the effectiveness and efficiency of processes, identify non-conformities, and recommend improvements to ensure compliance with quality standards and best practices
• Design and execute audit plans to assess process performance
• Collect and analyze data from audits, identify trends, and provide insights to drive process improvement
• Review processes to ensure they conform to best practices, regulations, and quality standards
• Work closely with various departments to understand their processes, provide guidance on quality issues, and support the implementation of improvements
• Prepare comprehensive reports detailing audit findings, recommendations, and action plans to address non-conformities
• Contribute to organizational initiatives aimed at improving quality and efficiency
• Provide guidance to managers on BAXU & Allego groups, curricula, and training materials
• Partner with Global Learning Solutions to design and maintain learning structure in Learning Management System
• Support and lead the Document Control process, overseeing policies and job instructions

• Bachelor's degree in business administration or related field
• 3+ years of experience preferable in healthcare industry
• Strong analytical skills and attention to detail
• Must possess the ability to manage & prioritize multiple tasks and solve problems quickly
• Demonstrated ability to lead with indirect authority cross-functionally
• Continuous Improvement experience desired
• Proficient in Microsoft Office with strong Excel & PowerPoint skills

Continuous Improvement experience

• Medical and dental coverage that start on day one
• Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
• Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
• 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
• Flexible Spending Accounts
• Educational assistance programs
• Paid holidays
• Paid time off ranging from 20 to 35 days based on length of service
• Family and medical leaves of absence
• Paid parental leave
• Commuting benefits
• Employee Discount Program
• Employee Assistance Program (EAP)
• Childcare benefits