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In support of our commitment to continuous quality improvement, we are seeking a Process Manager with a passion for delivering great food! Working closely with our Production, Product Development and Technical teams you'll focus on identifying ways to improve the quality of our meals, through testing, monitoring and control of manufacturing processes to deliver the best meal experience to our customers. You will embed yourself in the factory operation, learning what we do, how we do it and importantly why we do it; you will become the NPD factory process expert, understanding the operation from all perspectives. You will manage an on-going process audit programme, conduct day to day process monitoring, help validate equipment and processes, support the introduction of new and improved processes and identify & implement process controls. We're looking for someone with experience in food manufacturing, strong attention to detail and a flair for problem solving in a collaborative environment. You'll enjoy working as part of a team and seeing results in efficiencies, quality and making a difference to the lives of our customers. This is a great time to join apetito as we continue to win awards for sustainability and innovation and also see our new purpose-built state-of the-art manufacturing facility come to life in 2027. This role may suit someone with a background in Product Development, Continuous Improvement, Food Safety, Quality or Manufacturing within food operations. This role is based at our UK Headquarters in Trowbridge Wiltshire.
Job Responsibility:
Proactive identification of opportunities to improve quality, reduce failure and minimise variability
Support new and improved product trials
Conduct extended process trials and monitoring post launch for new and improved products
Trial existing products through new processes
Identify, support and drive the implementation or improvement of key process controls for staged positive release
Undertake process audits and lead on process investigations on failure or complaints
On-going process validation of equipment and operations
Engage with key internal stakeholders to work collaboratively and identify process improvement and best outcomes
Work with other stakeholders to establish appropriate quality attributes and standards taking into account operational capabilities
Identify and deliver cost saving opportunities through improved processing efficiencies and methods
Drive the Quality agenda forward
Resolve process driven quality complaints
Provide training and coaching to process stakeholders
Requirements:
Sound operational experience in a food processing environment
Strong understanding of 'food quality', the different impact parameters and improvement levers
Methodical with a keen eye for detail
Ability to adopt a wide range of approaches to problem solving
Good interpersonal, communication and influencing skills
Experience of inter-departmental collaboration to achieve shared objectives
Ability to work independently and manage short-term priorities
Proactive hands-on approach
Customer focused and a passionate about great food
Nice to have:
Degree, or equivalent experience
Demonstrable track record of successful process development
Experience within ready meals
Chilled or frozen food manufacturing
What we offer:
Competitive salary – accredited Living Wage employer
25 days holiday per year, plus bank holidays
Option to purchase up to 5 additional days holiday per year
Discretionary annual bonus scheme
Pension scheme - employer matched contributions up to 4%
Life assurance scheme worth at least 1x annual salary
Subsidised canteen
Free parking
Free turkey or voucher at Christmas
apetito perks scheme including salary sacrifice options and retail discounts