This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Job Responsibility:
Design, map, and optimize business processes in line with strategic objectives
Lead process improvement initiatives using methodologies such as Lean, Six Sigma, and Agile etc
Act as a process owner and ensure adherence to governance frameworks
Collaborate with cross-functional teams to identify bottlenecks and drive solutions
Monitor KPIs to measure process performance and ensure continuous improvement
Provide guidance and mentoring to junior team members
Requirements:
Bachelor’s degree in a relevant field
8+ years of experience in process management, process design, or operational excellence
Strong knowledge of process improvement methodologies and tools (Lean, Six Sigma)
Excellent analytical, problem-solving, stakeholder management and teamwork skills
Familiarity with process improvement tools (Signavio etc) and frameworks
Strong attention to detail and ability to manage multiple priorities
Having a strong appetite for understanding different workflows and processes within different channels
Great communication and presentation skills including attractive presentation preparations
Fluent English both in writing and speaking to sustain periodical update meetings with Vodafone Group
What we offer:
Vflexy: Flexible Benefits Program
Hybrid working kit
Ergonomic kit allowance
Digital meal voucher
Flexible transportation allowance
Employee assistance hotline & counselling
Comprehensive and flexible private health insurance
Discounted price deals for wide range of products & services