Process Improvement Sr. Specialist Job at Vodafone (Giza)

Process Improvement Sr. Specialist

At Vodafone, we’re not just shaping the future of connectivity for our customers...

Location

Egypt , Giza

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Process mapping & redesign: E2E thinking, handoffs, controls
Structured problem solving: CA, hypothesis testing, simplification of ambiguity)
Analytical capability: trend analysis, KPI design, insights)
Stakeholder management & facilitation: workshops, alignment, influence without authority
Documentation & communication: SOPs, presentations, executive-ready updates
+3 years’ experience in process improvement / transformation / management consulting
Strong communication and collaboration skills
able to engage cross-functionally
Lean Six Sigma Green Belt
Tools: Excel/PowerPoint

Job Responsibility

Lead workstreams within process optimization projects: deliver assigned scope from discovery to implementation, ensuring alignment to priorities and measurable outcomes (supports execution of major optimization initiatives
Run process diagnostics: capture VOC/pain points, map As-Is/To-Be, identify waste and bottlenecks, and recommend improvements
Perform RCA and propose solutions: conduct 5-Why/Fishbone/Pareto and validate root causes using data/logs and operational evidence.
Analytics & KPI management: build KPI baselines, benchmarking views, and tracking to monitor performance and confirm benefits
Standardization and document: draft SOPs, controls, checklists, and process documentation
maintain version control and ensure repeatability
Stakeholder engagement & workshops: facilitate process mapping/RCA/prioritization workshops and drive action closure across teams (supports cross-functional collaboration and influence
Business case support: quantify benefits (time, cost, risk reduction, CX), support business case inputs and benefit tracking
Change enablement support: prepare communication/training drafts and operational readiness packs for new processes

Sr. Process Specialist

To assist the Principal Process Specialist in managing the administration of Wor...

Location

Philippines , Muntinlupa City

Salary:

Not provided

Capital One

Expiration Date

Until further notice

Requirements

Total of 18 months of experience in a call center operations environment
Knowledge of call center business processes
Strong analytical skills and has the ability to analyze data impact for large Queues and call center operations performance management data
Results orientation with an emphasis for action, versatility, and adaptability
Critical thinking and problem solving skills
Strong communication skills
Management mindset with sound judgment
Ability to self-drive and work effectively with others
People management skills, including team formation, collaboration, and influencing (as applicable)

Job Responsibility

To assist the Principal Process Specialist in managing the administration of Workforce Management functions, such as Capacity and Footprint Execution, Schedule and Absence Management, Access Delivery and Governance, Intraday Management, and other supported tasks and process
To offer Workforce management-related consultation, leading and/or supporting the delivery of enhancements and projects
To partner with Operations and Functional teams through accurate and efficient execution and supporting overall strategy and performance
Supervises a team or manages assigned sub-function
Accurately create and maintain reports that provide insights into staffing forecast and layered role needs
Collaborate with onshore and local stakeholders e.g Capacity Planners, Recruitment, L&D, Operations, etc. to ensure timely delivery of staffing requirements
Acts as a subject matter expert in footprint related consults
Collaborate within Workforce, Operations and Functional teams in delivering business strategies that impact associate schedules
Provide support in managing associate schedules and off-phone activities in Calabrio Teleopti
Partake in company-wide initiatives and offer guidance based on availability and work requirements

Fulltime

Sr. Process Specialist, Integrated Mission Control (IMC)

To assist the Principal Process Specialist in managing the administration of Wor...

Location

Philippines , Muntinlupa City

Salary:

Not provided

Capital One

Expiration Date

Until further notice

Requirements

Total of 18 months of experience in a call center operations environment
Knowledge of call center business processes
Strong analytical skills and has the ability to analyze data impact for large Queues and call center operations performance management data
Results orientation with an emphasis for action, versatility, and adaptability
Critical thinking and problem solving skills
Strong communication skills
Management mindset with sound judgment
Ability to self-drive and work effectively with others
People management skills, including team formation, collaboration, and influencing (as applicable)

Job Responsibility

Supervises a team or manages assigned sub-function
Capacity and Footprint Execution
Schedule and Absence Management
Access Delivery and Governance
Intraday Management
People Development
Management Information
Risk Management
Ambassador of Culture and Values
Process Improvement

What we offer

Healthy Body, Healthy Mind
Save Money, Make Money
Time, Family and Advice

Process and Procedural Document Specialist, Sr. Manager

Parexel FSP is hiring a Process and Procedural Document Specialist, Sr. Manager ...

Location

Argentina; Brazil; Mexico , Remote; Remote; Remote

Salary:

Not provided

Parexel

Expiration Date

Until further notice

Requirements

A minimum of a BA or BS is required, advanced degree in relevant field desirable. Degree or professional certification in process design or change management, or equivalent experience
A minimum 5-8 years of experience in design and documentation of pharmaceutical business processes (safety, regulatory, medical and/or clinical). Demonstrated process development expertise
Ability to manage multi-phase moderately complex projects with multiple contributors/collaborators, facilitate cross functional global or enterprise teams, optimize subject matter involvement, and interacts at all levels in a matrix environment. Strong organizational skills and ability to prioritize multiple projects and meet targeted deliverables and deadlines
strong planning and multi-tasking skills
Ability to lead by example, demonstrating the sponsor’ values and effectively implement strategies through influence and persuasion
Demonstrate ability to adapt to changing situations and work well under pressure
Technical proficiency, including skills in use of common desktop tools (MS Word, MS Excel, MS Project)
tools for process design and mapping
and systems for document management, publishing, communication, and learning management
Understanding of the fundamentals of electronic publishing of procedural documents

Job Responsibility

Lead a matrix team comprised of global and/or local subject matter experts, business process owners, and key stakeholders, with minimal assistance, in the development, revision, process mapping, process enhancements, implementation and maintenance of process quality standards and procedural documentation (policies, SOPs and associated documents) for approximately 10,000 colleagues across the sponsor’ clinical, medical, safety, regulatory and enterprise quality management system global processes
Function as a key subject matter expert in the document management model, quality management system, and quality standards. Providing advice and recommendations to global and local colleagues on process enhancement and continuous improvement project teams. provide strategic recommendations regarding process design, documentation development, change management and supporting systems by understanding the business, organization and associated responsible roles
Plan and manage process development projects to address the full life cycle: requirements and policy setting
process design, documentation and training development and delivery
change management planning and deployment
and transition to an oversight system that incorporates performance monitoring and continuous improvement once the new/revised process is fully operational
Applies knowledge and understanding of global regulations in a GxP environment and produces processes and related documentation that meets regulatory requirements, supports corporate compliance, is inspection ready and is designed with operational effectiveness in mind and contains measurable controls where applicable
Identifies areas of training focus and collaborate closely with training developers on training strategies and plans
Contribute to compliance and audit/inspection readiness strategies and plans
Participate in regulatory inspections, external PV license partner audits, and other internal audits by being the liaison for documentation requests and responding to findings

Legal Ai Product Specialist / Sr Legal Ai Product Specialist - Evisort Ai

As a Legal AI Product Specialist you will work closely with our Product Managers...

Location

Canada , Vancouver

Salary:

113000.00 - 203500.00 CAD / Year

Workday

Expiration Date

Until further notice

Requirements

4+ years in corporate law, finance, consulting or data science
Specific/demonstrated experience reviewing and analyzing contracts across a variety of business contexts
Experience with generative AI, ideally a candidate who has spent significant time working with large language models (LLM) to solve problems in their personal, academic or professional lives
Experience in a law firm or in-house legal department is a plus, but not required
Strong analytic and quantitative skills, with the ability to analyze legal data and understand data at scale
Ability to identify minor discrepancies and errors within large volumes of information
Ability to work independently with minimum supervision, take ownership of issues, research, follow through, and resolve issues
Experience with Excel and other data analysis tools is required, allowing for the interpretation and manipulation of complex datasets to inform decision-making processes
Excellent oral, written and interpersonal communication

Job Responsibility

Crafting and maintaining a dataset of contract records and legal models
Point of escalation for the Data Science team
assist with unclear instructions/terms, help drive resolution
Partner with Product Management to resolve issues, clarify process flows, and find opportunities to strengthen partnerships
Brainstorm automation use cases and process improvements
Become the subject matter expert in various areas of contracts and contract clauses based on customer needs
Update procedural documentation
Special projects as assigned

What we offer

Workday Bonus Plan or role-specific commission/bonus
annual refresh stock grants

Fulltime

Sr. Specialist, Procurement Category Management

This role leads the procurement of strategic packaging categories for Nestlé Hea...

Location

United States , Bridgewater

Salary:

85000.00 - 95000.00 USD / Year

Nestle Health Science

Expiration Date

Until further notice

Requirements

Bachelor's degree required
preferably in Business, Engineering, Food Science, or a related field
Proven experience in procurement category management supporting manufacturing, commercial, and/or corporate functions across various operating models
5+ years of experience with strong subject matter expertise in packaging categories, ideally within food, pharmaceutical, nutraceutical, personal care, or chemical industries
Demonstrated experience in strategic sourcing and category management, including supplier selection, contract negotiation, and implementation
Hands-on experience developing and onboarding new suppliers and delivering business solutions
Strong knowledge of procurement methodologies and supplier markets
Experience leading change management initiatives and driving continuous improvement
Ability to lead cross-functional teams and solve complex business challenges
Strong project management and organizational skills, with the ability to manage multiple priorities

Job Responsibility

Lead procurement of strategic packaging categories for Nestlé Health Science US, managing a complex spend portfolio of approximately $30–$40M across a diverse supplier base
Partner cross-functionally to align on business needs and drive effective sourcing strategies, supplier selection, pricing, contracting, and supplier performance
Develop and execute short- and long-term category strategies and annual sourcing plans to deliver value and support business objectives
Lead supplier negotiations and establish contract pricing, terms, and conditions to secure high-value, cost-effective agreements
Drive continuous improvement initiatives and maintain a savings pipeline, ensuring accurate tracking and alignment with Finance
Conduct market research and monitor industry trends to inform category strategies and adapt to changing business needs
Manage supplier performance, including ongoing evaluation and implementation of improvement plans to enhance quality, service, and delivery
Proactively identify and mitigate supply risks, partnering with supply planning teams to resolve issues and ensure continuity
Collaborate with commercial and cross-functional teams to maintain alignment on business priorities and identify opportunities for innovation and value creation
Support new product launches, technologies, and key initiatives by leveraging supplier capabilities and insights

What we offer

Performance-based incentives
401k with company match
Healthcare coverage

Fulltime

Sr. Specialist I, Product Quality Assurance

The Sr. Specialist I, NC Product Quality Assurance (PQA) will be responsible for...

Location

United States , Durham

Salary:

140000.00 - 185000.00 USD / Year

Beam Therapeutics

Expiration Date

Until further notice

Requirements

Bachelors or Advanced degree in a scientific discipline with 10+ years' experience in the pharmaceutical/biotech industry in combination with drug substance/drug product manufacture, development and/or quality
Knowledge of aseptic processing, and/or cell and gene therapy is preferred
Apply Quality concepts and company policies to resolve issues of moderate complexity in an effective manner
Excellent verbal and written communication skills, detail-oriented personality, and ability to work collaboratively across functions
Knowledge of global regulations and standards
Strong team player that has a customer service approach and is solution oriented
Attention to detail and the ability to work individually as well as within a multi-disciplinary team
Excellent listening, communication and interpersonal skills with a team focus
Consistent delivery of high-quality work
Ability to gown and work in a cleanroom environment

Job Responsibility

Provide Quality oversight of on-the-floor activities including manufacturing shop floor presence during operations
Provide Quality oversight of QC testing
Responsible for ensuring GMP compliance with applicable procedures and production requirements in QC, manufacturing, and facilities operations
Responsible for assisting with product disposition activities of supply produced at the manufacturing facility
Real time review of batch records and labels
Review and approval of manufacturing discrepancies and associated CAPA's
Communicating lot disposition pending issues to management
Aid in the development and ongoing improvement of applicable quality systems for the site
identifying gaps or improvements, authoring and approval of procedures, and providing training, as needed
Review and approve calibration and maintenance work orders and asset inductions

Fulltime

Operational Excellence (OPEX) Sr. Specialist

Lead process improvements and drive operational excellence within a dynamic, inn...

Location

Japan , 東京23区

Salary:

7000000.00 - 9000000.00 JPY / Year

Randstad

Expiration Date

August 20, 2026

Requirements

Minimum of 8 years of experience in operational excellence or a related field
Proven track record of successfully implementing operational improvement initiatives
Experience with Lean methodologies (e.g., Six Sigma, Kaizen)
Strong analytical and problem-solving skills
Excellent communication and collaboration skills
Proficiency in data analysis tools and techniques
Experience working in a regulated environment (e.g., GMP, GLP) is a plus
Bachelor's degree in engineering, business administration, or a related field
Business level proficiency or higher in Japanese and English
Experience in the biotechnology or pharmaceutical industry is preferred

Job Responsibility

Lead the development and implementation of operational excellence strategies
Identify and analyze areas for improvement in operational processes
Develop and implement solutions to enhance efficiency and reduce costs
Collaborate with cross-functional teams to drive process improvements
Track and measure the effectiveness of implemented solutions
Stay up-to-date on industry best practices and emerging technologies in operational excellence

What we offer

健康保険
厚生年金保険
雇用保険
土曜日
日曜日
祝日

Fulltime

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Process Improvement Sr. Specialist

Job Description

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