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We are seeking a detail-oriented and proactive Process Improvement Specialist to join our finance SSC operations team. This role is critical in documenting end-to-end finance processes and developing SOPs (Standard Operating Procedures) to drive consistency, accuracy, and efficiency.The ideal candidate will have hands-on experience in mapping business processes, drafting SOPs, and applying low-code / no-code tools to automate routine tasks such as report generation, reconciliation, and data extraction.
Job Responsibility:
Collaborate with Finance, Operations, to understand current finance processes (e.g., AP, AR, inventory costing, sales reconciliation, petty cash, reporting)
Translate workflows and processes into clear, standardized SOPs and process maps (using tools like Visio, Lucidchart, or similar)
Design and deploy mini automations using no-code / low-code platforms or macro
Build macros, scripts, or automation tools to streamline repetitive tasks such as: Sales and bank reconciliation reporting
Data extraction from POS, ERP, or third-party platforms
Month-end report generation and consolidation
Maintain documentation of all automation scripts/tools with proper version control and user guidance
Requirements:
Bachelor’s degree in Finance, Accounting, Business, IT, or related field
3+ years of experience in process improvement, finance operations, or business analysis—preferably in F&B or retail industries
Proven experience writing SOPs and process documentation
Hands-on experience with no-code / low-code tools and Excel macros
Familiarity with finance systems, POS systems, and reconciliation processes
Strong analytical and process mapping skills
High attention to detail and documentation quality
Self-starter with strong project management and stakeholder communication skills
Comfortable working in a fast-paced, dynamic environment