Process Improvement Specialist Job at Citi (Warsaw)

Quality Process Improvement Specialist

This role will require the use and application of quality and process improvemen...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

Bachelor’s degree in healthcare, Nursing, Communications, Finance or related field or equivalent combination of experience and education
Five (5) years of experience in healthcare field
Knowledge with project facilitation from start to finish
Knowledge of root causes creating process problems
Skill in verbal/written communication and report development
Skill in public speaking and presenting information
Skill in developing and maintaining working relationships
Skill in applying and teaching exceptional customer service
Ability to develop, interpret and read detailed documents, contracts, proposals
Ability to listen and accurately interpret others’ communication

Job Responsibility

Use and application of quality and process improvement tools, and methods for developing and improving processes
Assist with engaging leaders to empower staff to drive improvements
Perform and oversee ongoing Quality Improvement activities to assure patient safety and evidence based practice, as well as, timeliness, accuracy and compliance
Work independently and in collaboration with the medical staff and other members of the health care team in developing ongoing evaluation programs to identify, resolve, and report opportunities to improve patient care
Creates well-developed oral and written communications
Organizes and delivers professional presentations
Assists with organizing and coordinating process improvement using Lean and quality improvement tools and methodology
Develops rapport with customers, suppliers, leaders, and employees
Coaches, mentors, teaches, and develops staff members in use and application of quality and process improvement tools
Assists with facilitating and motivating cross-functional work groups

Fulltime

Business Process Improvement Specialist

We are looking for a Business Process Improvement Specialist to join our Custome...

Location

United Kingdom , Birmingham

Salary:

Not provided

Yokoy

Expiration Date

Until further notice

Requirements

Experience in process improvement, operations, customer care, or a related field
Strong analytical skills with the ability to interpret data and propose clear recommendations
Excellent communication and stakeholder management skills
Comfortable operating in a fast-paced, high-growth environment with evolving priorities

Job Responsibility

Conduct detailed assessments of current customer care processes to identify gaps, inefficiencies, and improvement opportunities
Use data insights and operational metrics to inform recommendations and track improvements
Map, document, and redesign processes alongside stakeholders across Customer Care, Operations, VMO, Tooling, and other teams
Run short-term tests, pilots, and experiments to validate new ways of working before full rollout
Diagnose workflow bottlenecks and develop solutions to improve speed, accuracy, and consistency
Support the introduction of automation, smarter routing, and operational tooling enhancements
Monitor and analyse KPIs to assess the performance and impact of implemented changes
Research and evaluate new technologies and industry solutions that could improve Customer Care productivity
Partner with Product, Tooling, and Engineering teams to trial new tools and support their implementation
Create and maintain documentation for new tools, processes, and system changes for frontline teams

What we offer

Receive competitive compensation and equity ownership in Perk
Rest and recharge with 25 days of annual leave plus bank holidays
Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex
Plan for your future with our qualifying earnings company pension plan with Aviva
Know that your loved ones are protected financially through your Life Insurance if the worst were to happen
Rest assured that you’re covered by income protection in case you experience a long-term sickness or absence
Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus
Join our unforgettable Perk events, including our spectacular annual summer party
Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
Focus on your family with 12-16 weeks’ paid parental leave

Fulltime

Process Improvement Senior Specialist

FOUR PAWS is the global animal welfare organisation for animals under direct hum...

Location

Austria , Vienna

Salary:

54000.00 - 59000.00 EUR / Year

FOUR PAWS International

Expiration Date

Until further notice

Requirements

Implementation-oriented mindset with a focus on practical and sustainable results
Hands-on experience with automation and data tools, particularly Microsoft Power BI and Excel (advanced), and Power Automate
Proven experience in process analysis, mapping, and improvement using BPMN standards and tools such as Microsoft Visio (or similar)
High intercultural competence and ability to collaborate effectively across diverse global teams
Excellent English and strong communication skills
Passion for animal welfare and FOUR PAWS' vision and mission

Job Responsibility

Establishing and continuously improving FOUR PAWS' global Process Management Framework, ensuring consistency and scalability across regions and departments
Leading and managing multiple process improvement projects across the organisation, implementing all steps of the methodology (scope, design, documentation, measurement and evaluation)
Defining performance indicators and goals for processes and projects, aligning these with FOUR PAWS' strategic goals and objectives
Creating and maintaining BPMN process diagrams using Microsoft Visio or similar tools to ensure clarity, accuracy, and alignment across teams
Developing and deploying automated workflows using Microsoft Power Automate to streamline repetitive tasks and improve efficiency
Using advanced Microsoft Excel skills (including Power Query, pivot tables, and VBA/macros) to perform data analysis, create dashboards, and measure process performance
Building Power BI dashboards to track and visualise process performance

What we offer

Flexible working times with the option of partial remote work
A dog-friendly workplace with a dynamic and pleasant work environment
Workplace health and wellbeing initiatives
Wiener Linien annual ticket (or partial contribution to Klima Ticket) and pension fund after probationary period
PAWSdays: extra days off at the end of the year on top of your 25 days of annual leave
Birthday leave: extra day off to use around your birthday

Fulltime

Junior Process Improvement Specialist

Junior Process Improvement Specialist serves as a compliance risk analyst for In...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

First experience or knowledge of SharePoint Development
Proficiency in MS Excel
Process improvement oriented person- proven experience in delivering the improvements
Excellent written and verbal communication skills in English
Project Management skills
Ability to collect information from stakeholders and easily communicate with them

Job Responsibility

Design, enhance, maintain, document and control AML Compliance processes with focus on process automation using tools like SharePoint, JIRA, design thinking and others
Perform AML Compliance quality and testing, evaluate process deficiencies, analyze control measures, enhance reporting capabilities and recommend corrective actions while satisfying regulatory and audit commitments
Create, develop and deliver relevant training and tailor-made communication to business and functional partners on managed processes
Manage change delivery for the changes within AML Compliance team
Supporting the design, development, delivery and maintenance of best-in-class Compliance, programs, policies and practices for ICRM

What we offer

Working in an international environment in one of the greatest financial institutions worldwide
An enjoyable and challenging learning path, which leads to a deep understanding of Citi’s products and services
Competitive salary and social benefits (medical care, multisport, life insurance, award-winning pension plan, holiday allowance, hybrid work model, paternity/maternity scheme, award/recognition system, very lucrative employee referral program, and other)
Consideration for a yearly bonus
International projects in a culturally diverse and dynamic environment as well as learning top quality organizational culture
A supportive workplace for professionals returning to the office from childcare leave
Abundance of internal job opportunities locally and globally

Fulltime

Continuous Improvement Specialist

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...

Location

United States , Wichita

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Typically, 8 years of proven experience in process management improvement
Previous process-based management experience in Aerospace
Thorough knowledge of Quality Management System, Organization & Methods Systems, Organizational Development, and Process Workflow Analysis, preferably within the aerospace or a related industry
Working knowledge of terminology and functionality of logistics / spares distribution techniques and processes preferably related to aerospace industry
Thorough knowledge and experience implementing lean manufacturing, basic manufacturing improvements, Six Sigma, and process-based management re-engineering Including Six Sigma, ISO 18001, ISO 14000, ISO9001 methodologies and DMAIC philosophies
Working knowledge of business management and administration principles and theory
Working knowledge of logistics / spares distribution processes and techniques
Working knowledge and a proven track record of successful process-based management, lean manufacturing and Six Sigma processes and tools implementation

Job Responsibility

Adhere to General Work Requirements
Analyzes complex business situations with the department and research alternative solutions
Manage, Design and implement process change management process, including the governance required to ensure adherence to improvement efforts across the applicable site
Manage, Design and implement process change management, for example, business case development, process implementation training, process mapping, team development
Support the development of process strategies for improvement/enhancements across the business unit working process center teams to foster strategic alignment, including the use of the house of quality to ensure alignment
Support process development and teams integrating objectives for business unit success
Assist the leadership with improving the overall decision-making structure and processes of process change management meetings for the applicable site to ensure adherence to process governance
Lead the working level process improvement teams in developing improvement projects for cost, schedule and quality improvements, for example, funding, schedule, and expected results for individual process initiatives

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Process Specialist III

We are looking for a skilled and detail-oriented Process Specialist III (Senior)...

Location

United States , Columbus

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in customer service roles with a focus on professionalism and responsiveness
Ability to compile, process, and interpret data accurately
Familiarity with annuities and investment products is highly desirable
Strong communication skills for interacting with advisors, customers, and vendors
Excellent organizational skills to manage multiple tasks effectively
Experience in operational support or similar roles
Demonstrated ability to work collaboratively in a team environment
Attention to detail and commitment to delivering high-quality results

Job Responsibility

Perform operational tasks with accuracy and efficiency to support business processes
Compile and analyze data for system inputs and reporting purposes
Communicate effectively with advisors to ensure clear understanding of processes and requirements
Provide excellent customer service by addressing inquiries and resolving issues promptly
Build and maintain strong relationships with vendors to support business operations
Apply knowledge of annuities and investment products to assist with relevant tasks and decision-making
Ensure compliance with company policies and procedures in all activities
Collaborate with team members to streamline processes and optimize workflow
Identify opportunities for improvement and contribute to the implementation of solutions

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Continuous improvement specialist – food manufacturing

We are seeking a motivated and detail-oriented intern to support the development...

Location

Canada , North York

Salary:

25.00 CAD / Hour

Randstad

Expiration Date

February 24, 2026

Requirements

Currently enrolled in a post-secondary program in Food Science, Engineering, Operations Management, or related field
Strong analytical and problem-solving skills
Familiarity with Lean Manufacturing, Six Sigma, or Continuous Improvement methodologies is an asset
Proficient in Microsoft Excel and data visualization tools
Excellent communication and teamwork skills

Job Responsibility

Data Analysis & Reporting: Collect and analyze data on milk rework and dump occurrences
Identify trends, patterns, and root causes using tools such as Pareto charts and root cause analysis
Process Mapping & Documentation: Document current workflows related to milk handling and rework
Assist in creating standardized procedures and visual controls
Continuous Improvement Projects: Support CI initiatives using Lean and Six Sigma principles
Develop and implement corrective and preventive actions to reduce waste
Collaboration: Work closely with production, quality, and maintenance teams to gather insights and validate solutions
Participate in cross-functional meetings and present findings
Performance Tracking: Create dashboards or reports to monitor progress and KPIs related to milk rework and dumps

What we offer

Learning Opportunities: Hands-on experience in process optimization within a food manufacturing environment
Exposure to Lean and Six Sigma tools
Opportunity to contribute to sustainability and cost-saving initiatives

ServiceNow Process Engineering Specialist

We are seeking a dedicated and skilled ServiceNow Process Engineering Specialist...

Location

Ireland , Dublin

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Information Technology, or a related field (or equivalent experience)
Relevant and recent experience as a Business Analyst with a focus on IT Service Management (ITSM) solutions, particularly ServiceNow
Proven experience in gathering and documenting business requirements, creating user stories, and collaborating with cross-functional teams
Hands-on experience with ServiceNow modules such as Incident Management, Problem Management, Change Management, Asset Management, Service Catalog, and Knowledge Management
Strong knowledge of ITIL processes and ServiceNow best practices
Excellent communication, analytical, and problem-solving skills
Experience with ServiceNow reporting and dashboard creation
Ability to work effectively in both independent and team environments
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Strong attention to detail and a proactive approach to problem-solving

Job Responsibility

Collaborate with business stakeholders to gather, analyze, and document business requirements for ServiceNow implementations and improvements
Translate business needs into functional specifications and user stories
Assist in prioritizing requirements based on business needs and technical feasibility
Work with technical teams to design ServiceNow workflows, configurations, and customizations based on business requirements
Work with Service Now Architects to maintain detailed documentation, including functional specifications, process flows, and system architecture diagrams
Analyze existing business processes and workflows to identify areas for improvement and automation
Assist in designing and implementing best practices for process improvements within the ServiceNow platform
Act as a liaison between business stakeholders and technical teams, ensuring clear communication and alignment throughout the project lifecycle
Provide ongoing support and guidance to business users on ServiceNow capabilities and process changes
Develop test plans, test cases, and execute system testing to ensure solutions meet business requirements

What we offer

Competitive base salary (annually reviewed)
Hybrid working model (up to 2 days working at home per week)
Additional benefits supporting well-being, living well, and saving well

Fulltime

Process Improvement Specialist

Citi

Location:
Poland , Warsaw

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 29, 2025

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Process Improvement Specialist

Citi

Location:Poland , Warsaw

Category:-

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:April 29, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
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Contract Type:
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Job Posted:
April 29, 2025