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SUMMARY OF JOB PURPOSE: The Process Improvement Lead, Sysco Specialty Companies will support the industrial engineering program across production, warehouse and delivery operations for US Specialty Businesses. The Process Improvement Lead will work independently or with other engineers to develop, configure, optimize and document industrial processes from inception through to start up and certification. By assessing processes, taking measurements and interpreting data, the Process Improvement Lead will develop best practices, routines and innovative solutions to improve productivity, quality of output and scalable solutions. Areas of responsibility include Labor Management system configuration & validation, ELS creation and maintenance, process and operational analysis and documentation, travel map updates, productivity assessments, conducting performance audits, field education and process improvement projects.
Job Responsibility
Enable Operational Excellence by identifying and developing best practices across the organization on key initiatives for productivity, customer service, and safety
Implement lean practices for Supply Chain by communicating initiatives including instructions and guidance for productivity improvement processes
Create project tracking and checklists, sets expectations, ensures adherence to project guidelines and deadlines, answers questions, solves or escalates system issues, reports on progress, and measures the impact of lean processes
Support the ELS creation and maintenance of Labor Management System functions including engineering, system configuration & validation and education to the field
Perform process simulations, time studies, data collection & analysis, risk assessment, frequency studies, MHE speed calibrations, facility travel map updates and creates reports based on final analysis and findings
Support setting benchmarks on ELS performances and productivity, as well as provide timely reporting of operational efficiencies while also looking for synergies across operating sites
Perform analytical evaluations of operational activities using various systems, such as Warehouse Management System, Labor Management system, Transportation systems, telematics, routing applications and other Business Technology systems via SQL/queries with a focus on scalable solutions
Make recommendations for system implementations to improve operations and productivity
Ensure all Warehouse, Transportation and Labor Management system parameters and configuration data are accurately maintained as well as providing timely issue resolutions with the systems
Create engineering documentation including Standard Operating Procedures, Prescribed Work Methods, Work Instructions, Process Flow Maps, and Warehouse/Production Travel Maps
Perform onsite audits and performance validations with the engineering program including validating accurate system configurations and operational processes
Monitor associates’/drivers use of prescribed methods, performance and productivity to assist Operations Management in performing evaluations, identifying expectations regarding performance levels (labor system)
Support Field Operations and Specialty GSC team in engineering related areas such as work methods, ergonomics, process improvement, production thru-put, equipment downtime, and safety of the operator
Support training on engineered labor standards, industrial engineering and work measurement concepts and tools
Requirements
BS degree in Industrial Engineering, Supply Chain, or Logistics
Minimum of 2 years’ experience in Industrial Engineering or Process Improvement in large scale production, logistics or distribution environment or other industry with Standardized Work and Engineered Labor Standards
Demonstrated knowledge and understanding of Industrial Engineering concepts in relation to work measurement and the economy of motion including labor utilization, work flow and layout, process improvement and standardization
Solid organizational skills, interpersonal skills and attention to detail
Solid communication and presentation skills with the ability to present and clarify technical information in a manner that engages and persuades others for buy-in
Ability to identify issues, challenges and the ability to resolve effectively and efficiently with appropriate solutions
Ability to apply concepts of basic Algebra, Geometry and Statistical data
Ability to mine and compile data from multiple systems for data analysis including SQL/queries from other databases
Proficiency with MS Excel, MS PowerPoint, databases, process flow mapping software, AutoCAD, and Minitab
Nice to have
Experience with Industrial Engineering and continuous Improvement concepts, Work Measurement, Standardization and Process Improvement project work
Experience with Time Study methodologies, MOST, MTM or Master Standard Data (MSD) including time study software and Labor Management Systems
Lean Six Sigma Green Belt and/or Lean concepts and methodologies
Prior experience in Consulting, Lean Six Sigma, Lean Warehousing or Facilitation of Process Changes