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We are seeking a Process Improvement Lead. This role involves developing and enhance Business Excellence capabilities within the Finance Shared Services Center through the application of Lean, Six Sigma, and Continuous Improvement methodologies. Lead Continuous Improvement Programs aimed at reducing delivery costs.
Job Responsibility:
Implement Continuous Improvement Programs focused on delivering value and benefits to customers according to set targets
Provide training and coaching on various Lean and Six Sigma tools and techniques to team members
Facilitate process improvement workshops across different organizational levels
Gather and trace requirements to ensure alignment with business objectives
Establish and manage Knowledge Management Practices and Processes for finance-related activities
Provide consulting services to business partners on an as-needed basis
Requirements:
Identify, select, implement, and complete business improvement projects related to effectiveness, efficiency KPIs, or other areas identified during management reviews
Collect and coordinate data collection, perform trend analysis of business and operations data, identify root causes, and manage continual improvement projects
Promote idea generation, share best practices across service lines, and conduct training sessions on continual improvement
Participate in designing and updating improvement methodologies
What we offer:
Ongoing improvement in Telecom Enterprise and Finance domains
Collaborate with stakeholders and service leads to support a continuous improvement culture
Assist and contribute to the Operational Excellence Operating Model