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Process Improvement Analyst

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EVERSOURCE

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Location:
United States , Westborough

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Category:

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Contract Type:
Not provided

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Salary:

84970.00 - 94410.00 USD / Year

Job Description:

Assist with process improvement and incident investigation activities in connection with the Gas Business Unit. This position works with project team members, subject matter experts, and other Eversource departments to develop and implement plans associated with Process Improvement Programs. This position will support both Connecticut and Massachusetts as needed.

Job Responsibility:

  • Assist with process improvement and incident investigation activities in connection with the Gas Business Unit
  • Works with Program Administrators involved in Gas Process Improvement efforts
  • Interacts regularly with Company subject matter experts to continually identify process improvements
  • Develops knowledge of industry best practices, trends, industry-related regulatory and legislative changes impacting the gas business
  • Participates on committees or meetings focused on compliance
  • Provides input into the development of, and monitors process improvement metrics
  • Assists with process improvement reviews, Process Hazard Analysis, Safety Engagement Team (SET) participation
  • Participates in human performance initiatives
  • Performs, leads and coordinates incident investigations and root cause analysis
  • Monitors hazard ID program and Near Miss Program ensures follow-up and reporting
  • Monitors lessons learned program
  • Provides Process Safety Management (PSM) support to Gas Operations
  • develops and conducts training on PSM processes
  • Supports Process improvement metric generation

Requirements:

  • Bachelor’s Degree required, preferably in Process Safety, Engineering, Business Management or Administration, Accounting/Finance, related discipline or equivalent experience
  • Minimum of three (3) to five (5) years utility or related industry experience
  • Process Improvement Project Management and/or Compliance and Risk Management experience preferred
  • Ability to provide insight and perform detail-based analysis
  • Good written and verbal communication skills
  • Ability to communicate and interact effectively with employees, contractors, customers, municipal officials, business organizations, environmental groups, and community-based organizations
  • Understanding of Federal and state (CT and MA) compliance requirements

Nice to have:

Process Improvement Project Management and/or Compliance and Risk Management experience

What we offer:
  • Competitive total rewards program
  • Potential incentive
  • Emergency Restoration assignment

Additional Information:

Job Posted:
April 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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