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This is an exciting opportunity to join Royal Berkshire Fire and Rescue Service in a fixed term Process Improvement Adviser role, supporting key HR and payroll improvement activity. The role of the HR Process Improvement Adviser is to review how HR and payroll tasks are delivered and identify ways to make them more efficient. The post focuses on improving processes by working collaboratively with the HR team, ICT and the wider service, making effective use of technology, automation and data. Initially, the focus of the role will be on supporting the changes with the new payroll system and working alongside the project team on prioritised process reviews and improvements, helping to ensure HR and payroll processes are efficient, consistent and aligned with Service needs.
Job Responsibility:
Supporting project work, including payroll project phase two improvements and benefits realisation work
Working with HR and payroll systems to identify improvements that streamline processes, reduce manual intervention and enhance the employee and manager experience
Analysing data to recommend better ways of working, improved use of resources and efficiencies
Mapping HR and payroll processes to identify opportunities for simplification, consistency and better integration across the employee lifecycle
Collaborating with ICT and system suppliers to support the development and implementation of system changes aligned with HR service priorities
Ensuring data integrity, compliance and good information retention practices are embedded within HR and payroll processes
Requirements:
Excellent working knowledge of Microsoft 365 and automation tools
Experience using HR systems
Proficiency in data analysis, reporting tools and process mapping
Ability to support workflow design within HR and payroll systems
Ability to create dashboards, reports or automated alerts
Excellent written and verbal communication skills
Strong attention to detail with the ability to organise and prioritise workloads
Ability to analyse and interpret data and work confidently with a range of software systems