Process Enhancement Analyst Job at Citi (Belfast)

Senior Business Process Analyst

The Senior Business Process Analyst drives operational excellence by analyzing, ...

Location

United States , Chicago

Salary:

70000.00 - 95000.00 USD / Year

MyTennisLessons

Expiration Date

Until further notice

Requirements

5+ years of professional experience in customer success or related roles
Experience in fintech or SaaS environments preferred
Bachelor’s degree in Business Administration, Industrial Engineering, Operations Management, Information Systems, or a related field required
Advanced degrees (MBA or relevant master’s) or professional certifications in process improvement, Lean, Six Sigma, or business analysis are preferred
An equivalent combination of education and experience may be considered

Job Responsibility

Analyze end-to-end business processes to identify inefficiencies, bottlenecks, and opportunities for automation
Collaborate with stakeholders across departments to gather requirements, map workflows, and define business needs
Develop and implement process improvement initiatives that enhance operational efficiency and reduce costs
Design, test, and implement automation solutions using relevant tools (e.g., RPA, workflow platforms, BPM software)
Monitor and measure the impact of process changes on operational KPIs, productivity, and profitability
Serve as a subject matter expert on business processes, best practices, and automation opportunities
Lead cross-functional workshops to drive alignment, adoption, and continuous improvement
Document process workflows, standard operating procedures, and automation guidelines to ensure consistency and knowledge sharing
Provide recommendations to senior leadership on strategic initiatives to optimize operational performance

What we offer

Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

Sr Process Analyst(ITIL)

Altera, a member of the N. Harris Computer Corporation family, delivers health I...

Location

India

Salary:

Not provided

Altera Digital Health Inc. UK

Expiration Date

Until further notice

Requirements

Bachelor’s degree in either of Computer Engineering, Operations Management, Information Systems, or related field
3–5 years of experience in process analysis, business process improvement, or continuous improvement roles
Proven ability to map, document, and optimize complex cross-functional processes
Strong experience with process tools such as Visio, Service Now, Ms-Office, Teams
Hands-on experience executing ITIL Process methodologies
Strong analytical and problem-solving skills with the ability to interpret data, identify trends, and recommend solutions
Excellent communication skills—able to translate technical process details into clear, actionable insights for leaders and stakeholders
Advanced skills in Excel, data analysis, and familiarity with Power BI/Co-Pilot or similar tools
Must be willing to work in rotational shifts and weekend shifts as and when required

Job Responsibility

Analyze process and product performance data to identify trends and areas for improvement
Monitor KPIs and evaluate the effectiveness of implemented processes
Identify bottlenecks and inefficiencies
propose and implement optimizations
Drive innovation, automation, and ongoing process enhancements

Business Process Analyst I

Hyundai AutoEver America is seeking a Business Process Analyst I to join and sup...

Location

United States , Costa Mesa

Salary:

72940.00 - 104302.00 USD / Year

Hyundai AutoEver America

Expiration Date

Until further notice

Requirements

Bachelor’s degree with a Financial major preferred or equivalent experience
3 - 5 years of experience in quality assurance, engineering, or other related field
Understanding and ability to use collaboration tools (JIRA, Confluence, etc.)
Non-professional experience using Connected Car Services such as OEM navigation systems from any car manufacturer
Experience in automotive business industry, preferred
Strong root-cause analysis skills
Knowledge of IT security
PowerPoint documentation and MS Office utilization capability above intermediate level, such as Excel
Strong skills in working with clients and negotiating and influencing business decisions.
Customer-centric and strong leadership skills - able to engage the internal/external needs to solve the concerns/challenges.

Job Responsibility

Manage navigation business license and map purchase cost
Support Mapcare invoicing and communicate balance account with customers (HMA/HACC/KUS/KCA)
Enhance vehicle research and strategic planning reports in North America
Forecast document for Sales/purchase monthly data
Provide business intelligence through data collection and analysis based on expected customer sales
Analyze, define, and develop the organization's business process methods and practices
Assess requirements for internal business processes, ensuring compatibility with organizational strategic goals and implement new processes, evaluate existing processes, and recommend optimal solutions and improvements
Use quantitative analysis methodology to perform data, cost and benefit, and/or process measurement analysis
Research industry trends for application of process improvement techniques and best practices

Fulltime

Business Process Analyst

The selected candidate will be expected to analyze business processes within the...

Location

United States , Princeton

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in using Atlassian Jira for project management
Experience in using CRM software for customer relationship management
Strong skills in conducting Gap Analysis to identify improvement areas
Proficient in using Microsoft Excel for data analysis and reporting
Ability to use Microsoft Word for documentation and reporting
Experience in AB Testing to optimize business processes
Familiarity with Agile Scrum methodology for project management
Understanding of Business Process Functions and their applications
Experience in creating Business Requirement Documents to guide project execution
Knowledge of Claim Administration processes in a business setting

Job Responsibility

Analyze current business processes and suggest improvements
Utilize Atlassian Jira to manage tasks and processes
Implement CRM tools to enhance customer relationship management
Conduct Gap Analysis to identify areas for improvement
Use Microsoft Excel and Word to document findings and recommendations
Perform AB Testing to validate the effectiveness of proposed changes
Work within an Agile Scrum framework to ensure timely delivery of improvements
Understand Business Process Functions to align improvements with business objectives
Prepare Business Requirement Documents to detail process changes and improvements
Oversee Claim Administration to ensure proper handling of customer claims

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Sr. SAP SD/LE & CRM Business Process Analyst

The Sr. SAP SD Business Process Analyst will analyze, define, and develop the or...

Location

United States , San Diego

Salary:

98060.00 - 151008.00 USD / Year

Hyundai AutoEver America

Expiration Date

Until further notice

Requirements

Bachelor's degree in a quantitative field such as Business, Mathematics, Engineering, or Computer Science or equivalent experience
5+ years of SAP ERP Module consulting, development, delivery, and operation experience, with a focus on manufacturing, heavy machinery, or logistics
5+ years of hands-on SAP SD functional experience, including pricing, order processing, ATP (Available-to-Promise), billing, and logistics execution
2+ years of ABAP programming and program delivery experience for enhancements and custom developments
Experience with SAP S/4HANA Migration from ECC, with an understanding of new SD functionalities In S/4HANA
Hands-on experience in Microsoft Dynamics 365 CRM for customer relationship management, sales automation, and integration with SAP SD
Experience in Business Process Re-engineering within the manufacturing or logistics sector
Good communication skills - Oral and Written
Occasional travel may be required

Job Responsibility

Analyze, define, and develop the organization's sales and distribution (SD) business processes within SAP ERP and CRM systems (Microsoft Dynamics 365)
Assess requirements for Internal business processes, ensuring compatibility with manufacturing, supply chain, and logistics operations while aligning with organizational strategic goals
Implement new processes, evaluate existing ones, and recommend optimal solutions and improvements
Partner with business process owners and management on strategic initiatives
Utilize quantitative analysis methodology to perform data, cost-benefit, and process measurement analysis
Research industry trends for applying process improvement techniques and best practices
Develop, implement, and maintain SAP SD, LE (Logistics Execution), MM (Materials Management), and related systems, including Microsoft Dynamics 365 CRM
Configure functions and workflow to facilitate ERP integration with other applications
Define requirements, scope, and objectives and translating into ERP solutions
Collaborate with IT/business teams, external consultants, end users and other stakeholders

Fulltime

Process Automation & AI Analyst

This position is responsible for supporting the Corporate Compliance & Integrity...

Location

United States , Inver Grove Heights

Salary:

Not provided

CHS Inc.

Expiration Date

Until further notice

Requirements

B.S. degree in computer science, information systems, business administration or related field
4+ years of experience with process improvement and automation transitioning manual processes to automated solutions
Understanding of compliance program frameworks and ability to apply to AI initiatives
Experience leading cross-functional projects and managing competing priorities in a dynamic environment
Skilled in identifying process inefficiencies, mapping baseline processes, and designing improvement plans
Analytical mindset with the ability to use data to assess risks and uncover improvement opportunities
Ability to design and implement effective operational controls aligned with business goals
Excellent interpersonal skills
Self-starter with ability to work independently and manage shifting priorities
Proficient in data analysis and visualization tools

Job Responsibility

Support the Compliance and Integrity team in the design and implementation of custom applications and automation solutions
Contribute to the development of tools that enhance policy creation, reporting, triage processes, screening and monitoring activities
Strengthen program-level capabilities to align with compliance framework requirements, including documentation, control identification, gap analysis, training and awareness initiatives and continuous monitoring and reporting
Define, monitor and analyze key performance indicators to support the development of dashboards and compliance reporting
Prepare and deliver reports and presentations for leaders to inform strategic decision-making, drive continuous process improvement and track program performance activity

What we offer

medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance

Assistant Vice President, Change Management & Enhancement - UAT Analyst

The Finance Solutions Sr. Analyst is a seasoned professional role. Applies in-de...

Location

Philippines , Taguig

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8+ years of financial services industry experience
Relevant experience in UAT - Change Management/Enhancements
Proficient in MS Excel and familiar with dashboard creation
Background in Tableau, SQL will be an advantage
Excellent communication skills, stakeholder management and presentation skills
Advanced Microsoft Office skills
Bachelors degree graduate

Job Responsibility

Contributes to the design, roll-out and governance of financial solutions
Participates in formulating and setting strategic direction for the process, organization and architecture covering Finance across Citi businesses, products, functions and locations
Assists in setting business and information architecture standards for Finance
Plays a part in settling and operating necessary forums and frameworks to establish and govern policies and starts for global Finance processes
Participates in assessing and incorporating changing business, regulatory and market information needs into finance processes and applications
Resolves complex problems or transactions, where expertise is required to interpret policies, guidelines or processes
Manages one or more processes, reports, procedures or products, and considered analytical or procedural 'expert' representing a unit or team on cross-function process or project deliverables
May supervise day-to-day work of junior level employees
Performs other duties and functions as assigned
Has the ability to operate with a limited level of direct supervision

What we offer

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
We empower our employees to manage their financial well-being and help them plan for the future
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses

Fulltime

Asset Servicing Senior Analyst

The role is placed in the Securities Services Operations Department being part o...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Knowledge of capital market regulation and infrastructure
Deep knowledge of custody processes
3+ experience in custody operation
Strong focus on customer needs, business risk and processes efficiency
The ability to make decisions, work under time pressure
Very good work organization, communication skills
University degree or equivalent experience
Fluent in Polish and English (in speaking and writing)

Job Responsibility

Daily investigation of corporate actions events on various types of securities (stocks, bonds, warrants etc.)
Utilizing data vendors, companies documentation, agent banks and depositories information to research and prepare corporate actions notifications
Ensuring timeliness and correctness of various types of event notifications provided to Clients
Client instructions processing and execution on the market
Interacting with internal teams (New Issues, Settlement, Client Service) on daily bases to proceed with business requirements
Working on projects related to process improvement, enhancement of control environment and automation
Acting as a business analyst on IT and market related projects

What we offer

Job contract and social benefits (private medical care, fitness card, life insurance, pension programme, co-financing of cultural and entertainment events and more)
Access to e-learning platform (Degreed) as well as English learning platform
Possibility to gain globally appreciated work experience
Flexible and partly-remote working conditions

Fulltime

Process Enhancement Analyst

Citi

Location:
United Kingdom , Belfast

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 30, 2025

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