Process Engineer, Citi

Citi

Location:
India, Chennai

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Process Engineer role at Citi is a developing professional role that combines specialty area knowledge and analytical thinking with industry standards. It covers responsibilities like project scope definition, stakeholder communication, managing dependencies, tracking milestones, delivering progress reports, and identifying risks and control issues. A Bachelor’s/University degree or equivalent experience is required, with benefits such as telehealth access, paid leave, and development resources offered.

Job Responsibility:

define tasks' scope and deliverables that support project goals in collaboration with stakeholders
develop and maintain project trackers and plans and associated communications documents
communicate effectively project expectations to stakeholders in a timely and clear fashion
liaise with project stakeholders on an ongoing basis
manage expectations with team members and other stakeholders
identify and resolve issues and conflicts within the project team
identify and manage project dependencies and critical path
plan and schedule project milestones using appropriate tools
track main project milestones and deliverables
deliver and maintain progress reports, proposals, requirements documentation and presentations
analyze results and troubleshoot problem areas
manage changes in project scope, identifying potential crises
build and develop business relationships vital to the success of the project
ownership of identifying, communicating, and resolving internal control breaks
appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

2-5 years experience in bank services
excellent written and communication skills
ability to influence, negotiate, and resolve conflicts as well as deal effectively with senior leaders from all functional backgrounds on all aspects of business operations
proficient in JIRA
proficient in data analysis and root cause identification

What we offer:

access to telehealth options
health advocates
confidential counseling
paid parental leave
resources and tools to volunteer in the communities
generous paid time off packages
access to an array of learning and development resources

Additional Information:

Job Posted:
November 25, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Process Engineer