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We are looking for a detail-oriented and delivery-focused Process Engineer / Scrum Master to drive continuous process improvement and Agile execution across projects. The role is responsible for optimizing workflows, enabling high-performing teams, and improving delivery efficiency through data-driven practices, automation opportunities, and Agile methodologies. This position works closely with engineering, QA, product, and stakeholders to ensure predictable delivery, quality outcomes, and scalable processes. The ideal candidate combines strong facilitation skills with a process mindset and actively identifies opportunities to improve delivery efficiency, testing effectiveness, and team collaboration.
Remove impediments and enable smooth team execution
Track sprint metrics (velocity, burndown, cycle time) and drive improvements
Coach teams on Agile principles and best practices
Ensure transparency in progress, risks, and dependencies
Analyze current workflows and identify efficiency gaps
Design and implement standardized processes and best practices
Drive continuous improvement initiatives using data and metrics
Define KPIs for process performance and monitor outcomes
Promote a culture of quality, accountability, and operational excellence
Identify opportunities to automate manual or repetitive activities
Support adoption of tools that improve team productivity and quality
Enable process readiness for AI-assisted development and testing
Coordinate cross-functional teams to ensure aligned delivery goals
Communicate project status, risks, and improvement initiatives to leadership
Support knowledge sharing and mentoring within teams
Facilitate decision-making using data and process insights
Requirements:
3–5 years of experience in Process Engineering, Scrum Master, or Agile delivery roles
Strong understanding of Agile frameworks (Scrum, Kanban)
Experience with process improvement methodologies
Ability to analyze metrics and drive actionable insights
Experience with project tracking tools (Jira, Azure DevOps, or similar)
Strong facilitation, communication, and problem-solving skills
Demonstrated ability to adopt an AI-first mindset and leverage AI-driven tools to enhance productivity, innovation, and decision-making within the role
Nice to have:
Technical background or understanding of software development lifecycle
Exposure to DevOps practices or cloud environments
Experience in cross-team coordination and delivery management