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Process Engagement Lead

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Barclays

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Location:
United Kingdom , London

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Category:
Banking

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Contract Type:
Not provided

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Salary:

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Job Description:

Join us at Barclays as a Process Engagement Lead. In this role, you will play a pivotal part in shaping and elevating our organisation’s process excellence. You’ll act as a trusted partner to senior leaders, ensuring our processes are designed effectively, clearly understood, and consistently adopted across the business.

Job Responsibility:

  • Development and implementation of strategies to improve the efficiency and effectiveness of banking operations, using data led insights
  • Participation in projects and initiatives to improve performance & optimisation efficiency and effectiveness
  • Development of reports and presentations on performance & optimisation and communicate findings to internal senior stakeholders
  • Identification of industry trends and developments, and collaboration with stakeholders across the bank to provide recommendations for change and improvement within performance and optimisation processes
  • Development and implementation of analytics and reporting performance & optimisation to mitigate risks and maintain efficient operations
  • Identification of capacity creation in operations using data and Management Information

Requirements:

  • Advanced stakeholder collaboration and senior‑level engagement, with the ability to confidently present, communicate complex ideas with clarity, and facilitate high‑impact workshops
  • Strong technical understanding of process architecture, with the capability to guide process design thinking, challenge assumptions, and influence decision‑making
  • A proven track record of delivering high‑quality outputs against challenging deadlines, effectively balancing competing priorities and organisational demands

Nice to have:

  • Subject‑matter expertise in automation and AI, particularly in applying these capabilities to enhance process performance and drive efficiency
  • Experience with process mining and performance analytics to uncover insights, simplify workflows, and optimise end‑to‑end processes
  • Strategic thinking, with the ability to translate business goals into scalable, sustainable process solutions
What we offer:
  • Hybrid working
  • Supportive and inclusive culture and environment
  • Flexible working arrangements
  • Structured approach to hybrid working with fixed 'anchor' days onsite

Additional Information:

Job Posted:
February 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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