Process Document Manager Job at Southeast Utilities of Georgia LLC (Denver)

Product Manager - Document & Process Automation

You will own our Process Automation portfolio. You will sit between vendors with...

Location

United Kingdom , Tovil, Maidstone

Salary:

Not provided

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Experience launching and commercialising digital, automation or IT-enabled services within Managed Services, SaaS, workflow or document environments
Strong commercial judgement - you can build a clear business case, challenge assumptions, and balance opportunity with risk
Technical fluency - you understand how automation solutions integrate into wider IT estates (APIs, cloud, security, delivery models) without needing to build them yourself
Confidence working cross-functionally - Sales, Pre-Sales, Operations, Finance and senior stakeholders
Ability to translate complex technology into simple, compelling propositions that sales teams can confidently take to market
A focus on repeatability, margin and retention - not one-off wins

Job Responsibility

Own our Process Automation portfolio
sit between vendors with ambitious roadmaps and a sales team
pressure-test new applications
build proper vendor relationships
shape the case for opportunities to the Technical Steering Group
own the product launch
adapt solutions for Commercial, Strategic and Public Sector clients
think beyond signature to ensure retention

What we offer

Flexible working options
33 days holiday including bank holidays
Holiday purchase scheme
Enhanced family friendly benefits (maternity, adoption, paternity and IVF)
2 paid days off per year for voluntary work
Staff Reward Scheme
Pension scheme
Life assurance 4 x salary
Sponsorship for professional development and memberships
Employee Assistance Programme

Fulltime

Process and Procedural Document Specialist, Sr. Manager

Parexel FSP is hiring a Process and Procedural Document Specialist, Sr. Manager ...

Location

Argentina; Brazil; Mexico , Remote; Remote; Remote

Salary:

Not provided

Parexel

Expiration Date

Until further notice

Requirements

A minimum of a BA or BS is required, advanced degree in relevant field desirable. Degree or professional certification in process design or change management, or equivalent experience
A minimum 5-8 years of experience in design and documentation of pharmaceutical business processes (safety, regulatory, medical and/or clinical). Demonstrated process development expertise
Ability to manage multi-phase moderately complex projects with multiple contributors/collaborators, facilitate cross functional global or enterprise teams, optimize subject matter involvement, and interacts at all levels in a matrix environment. Strong organizational skills and ability to prioritize multiple projects and meet targeted deliverables and deadlines
strong planning and multi-tasking skills
Ability to lead by example, demonstrating the sponsor’ values and effectively implement strategies through influence and persuasion
Demonstrate ability to adapt to changing situations and work well under pressure
Technical proficiency, including skills in use of common desktop tools (MS Word, MS Excel, MS Project)
tools for process design and mapping
and systems for document management, publishing, communication, and learning management
Understanding of the fundamentals of electronic publishing of procedural documents

Job Responsibility

Lead a matrix team comprised of global and/or local subject matter experts, business process owners, and key stakeholders, with minimal assistance, in the development, revision, process mapping, process enhancements, implementation and maintenance of process quality standards and procedural documentation (policies, SOPs and associated documents) for approximately 10,000 colleagues across the sponsor’ clinical, medical, safety, regulatory and enterprise quality management system global processes
Function as a key subject matter expert in the document management model, quality management system, and quality standards. Providing advice and recommendations to global and local colleagues on process enhancement and continuous improvement project teams. provide strategic recommendations regarding process design, documentation development, change management and supporting systems by understanding the business, organization and associated responsible roles
Plan and manage process development projects to address the full life cycle: requirements and policy setting
process design, documentation and training development and delivery
change management planning and deployment
and transition to an oversight system that incorporates performance monitoring and continuous improvement once the new/revised process is fully operational
Applies knowledge and understanding of global regulations in a GxP environment and produces processes and related documentation that meets regulatory requirements, supports corporate compliance, is inspection ready and is designed with operational effectiveness in mind and contains measurable controls where applicable
Identifies areas of training focus and collaborate closely with training developers on training strategies and plans
Contribute to compliance and audit/inspection readiness strategies and plans
Participate in regulatory inspections, external PV license partner audits, and other internal audits by being the liaison for documentation requests and responding to findings

Manager, Process Manager- Global Payment Network

As a Manager of Process Management, you will lead a team of process managers in ...

Location

United States , Riverwoods; Chicago

Salary:

122100.00 - 139400.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

Bachelor's Degree or Military experience
At least 2 years of experience in Process management

Job Responsibility

Lead a team of process managers in delivering flawlessly executed processes that improve business efficiency and drive results
Create and modify processes while collaborating with smart and passionate leaders to influence results that have a direct impact on the company's bottom line
Monitor data trends to measure effectiveness and install necessary benchmarks or thresholds to ensure data integrity
Educate and gain buy-in from key stakeholders concerning the utilization of process to ensure appropriate execution each time
Author and maintain high-quality technical specs, supplemental guides, and user-friendly documentation for non-technical audiences
Analyze stakeholder requirements and perform gap analyses to improve documentation clarity, usability, and cross-functional workflows
Manage document lifecycles, including version control, review cycles, and adherence to Enterprise/GPN risk management standards
Triage customer feedback and partner with Success teams to ensure content accuracy and a user-centric experience

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
comprehensive, competitive, and inclusive set of health, financial and other benefits

Fulltime

New

Principal Process Manager - SDLC (Enterprise Platforms Technology)

As a Principal Associate Process Manager, responsibilities will include document...

Location

United States , McLean; Chicago; Richmond; Plano; New York

Salary:

98900.00 - 135600.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent certification
At least 3 years of Process Management or Risk Management experience
At least 1 year of experience in Continuous Improvement methodologies

Job Responsibility

Support the development of processes to support privacy and security, privacy controls, and manage privacy scoping
Identify opportunities to streamline, automate and enhance our data management practices, processes and controls, and validations
Develop and maintain formal process documentation, including procedures and process flow diagrams
Work with team members to develop robust risk management processes
Analyze data and influence others to proactively identify data risks and trends
Consultation and representation of well managed processes, customer experience, and risk management for new intent
Effectively partner with Product, Technology and Intent Owners to achieve desired outcomes or improvements by clarifying needs and providing appropriate solutions
Collect data and information to provide transparency to senior leadership on the health of the process
Identify and implement process improvements
Track and resolve process breakdowns, issues and risk events

What we offer

Performance based incentive compensation
Cash bonus(es)
Long term incentives (LTI)
Health benefits
Financial benefits
Other benefits

Fulltime

It Service Process Manager - Ba4

To collaborate with technology teams to optimise and improve the IT service mana...

Location

India , Pune

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

In-depth technical knowledge and experience in their assigned area of expertise
Thorough understanding of the underlying principles and concepts within the area of expertise
They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others
OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate
Will have an impact on the work of related teams within the area
Partner with other functions and business areas
Takes responsibility for end results of a team’s operational processing and activities
Escalate breaches of policies / procedure appropriately
Take responsibility for embedding new policies/ procedures adopted due to risk mitigation

Job Responsibility

Development, implementation and maintenance of IT service processes, activities, delivery, and staff for a large IT function, aligned to the banks objectives, industry standards and best practice
Communication of all process changes and improvements to relevant stakeholders, ensuring buy-in and adherence, through the development of reports and performance metrics, to support the decision-making process
Development of KPIs and analysis of data from various sources to enhance the effectiveness and efficiency of the current delivery processes and support the identification of improvement areas within the IT service delivery processes
Collaboration with the bank to assess their needs and the technology team to understand their capabilities to provide an efficient and effective service delivery processes aligned with banks goals and regulatory requirements
Development of detailed documentation of IT service management processes to support the consistency and repeatability of service delivery
Provision of training and education to IT staff and stakeholders on new or revised IT service management processes and best practices
Identification and management of risk and control issues pertaining to the Technology Standards and processes

What we offer

Competitive holiday allowance
Life assurance
Private medical care
Pension contribution

Fulltime

Continuous Improvement & Process Manager

The Continuous Improvement & Process Engineer is responsible for analyzing, desi...

Location

United States , Cowpens

Salary:

95000.00 - 128000.00 USD / Year

Hunter Douglas

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Engineering (Textile preferred) or related field
5+ years of experience in process engineering or continuous improvement
Strong knowledge of Lean Manufacturing and Six Sigma tools
Experience with process mapping, data analysis, and problem-solving techniques
Experience in the Textile and/or Paper industry
Lean Six Sigma Green Belt or Black Belt certification (preferred)
Familiarity with ERP/MES systems and industrial data analysis tools
Strong facilitation and project management skills
Proficient in Lean tools (5S, Kaizen, VSM, SMED, Poka-Yoke) and Six Sigma methodologies (DMAIC, statistical analysis)
Excellent communication, collaboration, and leadership skills

Job Responsibility

Analyze current processes to identify inefficiencies, waste, and variation, and recommend/implement improvement goals
Design, implement, and improve workflows, layouts, and standard operating procedures
Lead continuous improvement projects using Lean, Six Sigma, and Kaizen methodologies
Conduct time studies, value stream mapping, and root cause analysis
Collect, analyze, and interpret process performance data to develop KPIs and dashboards
Lead cross-functional CI projects, facilitate Kaizen events, and foster best practices through benchmarking and research
Support quality improvement initiatives, ensure compliance with standards, and mitigate process-related safety risks
Develop and maintain process documentation, SOPs, and work instructions while training operators and leadership on new processes
All other duties as assigned

What we offer

Bonus target range: 20-25%
Generous benefits package including medical, dental, vision, life, disability
A company culture that prioritizes internal development and professional growth
Time off with pay
401(k) plan with a degree of employer matching
Paid parental leave
Wellness programs and product discounts

Fulltime

Principal Associate, Process Manager- Navigator Platform

As a Principal Process Manager, you will be part of a smart, talented team respo...

Location

United States , Plano

Salary:

98900.00 - 112900.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

High School Diploma, GED or equivalent certification
At least 1 year of experience with Microsoft Office or G Suite
At least 3 years of Process Management experience

Job Responsibility

Leading and owning oversight of smaller process improvement work and collaborating with teammates on larger initiatives
Collecting data and information, using analytics and reporting to provide transparency to senior leadership and executives
Identify and implement process improvements driving issue resolution and risk mitigation activities
Tracking and resolving process breakdowns
Understanding customers’ needs of the process and driving process improvements
Developing and maintaining formal process documentation including procedures and process flow diagrams
Acting as a subject matter expert to effectively partner with project customers to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions
May lead a team and direct others on projects

What we offer

performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
health, financial and other benefits

Fulltime

Senior Process Manager

In a TPA environment, operational complexity is constant — and the difference be...

Location

United States , Tempe

Salary:

75000.00 - 90000.00 USD / Year

Personify Health

Expiration Date

Until further notice

Requirements

Bachelor's degree in business, project management, operations, or a related field — or equivalent experience
Minimum 5 years managing cross-functional projects end-to-end, including scope, schedule, risk, budget, and stakeholder communications
Prior experience in a TPA, healthcare, or technology-powered organization strongly preferred
PMP, Six Sigma, or equivalent certification is a plus
Project management platforms including Asana, JIRA, MS Project, or similar
Process modeling and mapping tools such as Visio or BPMN
Microsoft Suite (Word, Excel, PowerPoint, Outlook, Teams, OneDrive) and virtual meeting platforms

Job Responsibility

Own a portfolio of cross-functional projects: Draft project charters, build and maintain detailed project plans, manage milestones and dependencies, and drive teams through to completion — across one-time initiatives and annually recurring programs alike
Redesign how work gets done: Analyze existing processes for bottlenecks and inefficiencies, then design and implement solutions that reduce cycle times and sharpen operational performance across the organization
Keep documentation and governance sharp: Develop and maintain SOPs, process flowcharts, and diagrams — partnering with functional SMEs to ensure documentation stays accurate, current, and usable in practice
Lead change with intention: Build change management strategies, communication plans, and training rollouts that help cross-functional teams adopt new processes and frameworks without losing momentum
Coordinate incident response: Manage communications across internal and external stakeholders during incidents and outages, maintaining escalation protocols and ensuring the right people have the right information at the right time

What we offer

Competitive base salary and benefits effective day one
Comprehensive medical and dental through our own health solutions
Unlimited PTO
Mental health support, retirement planning, and financial protection
Professional development with clear career progression and learning budgets
Mission-driven culture where diverse perspectives drive real impact on people's health

Fulltime

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Process Document Manager

Job Description

Job Responsibility

Requirements

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