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Capital One’s Governance, Valuations, & Innovation (GV&I) Team is a second line of defense function housed within the Credit Risk & Analytics (CR&A) Division. CR&A is responsible for Risk Governance, Risk Appetite, Credit Risk Policy, and Assurance Exam Management activities for the Commercial Bank. The team’s contribution is critical in providing a foundation for sound risk management practices, complying with internal policies and regulations, and exhibiting the overall culture of Capital One. GV&I is seeking a Process Coordinator-level associate to manage and monitor the Real Estate appraisal procurement process. The associate will be a core member of the Real Estate Valuations team, responsible for a wide range of functions including monitoring the Real Estate Information Management System (RIMS) queue, managing project specific information, and building good relationships across the organization.
Job Responsibility
Managing project-specific information, including uploading information to the Real Estate Information Management System (RIMS), releasing it to internal client/external vendors, providing support for Valuations projects, and managing the third-party relationships vendor list
Acting as a liaison between Valuations, internal clients, and vendors regarding appraisal status
Facilitating on time delivery of appraisal reports through proactive communication with all parties (such as vendors, underwriters, and review appraisers)
Participating in general administrative duties such as invoice processing
Assisting internal account officers to address questions, information changes and status updates on Real Estate Information Management System (RIMS) projects
Monitoring the Real Estate Information Management System queue, completing external tasks, creating, and reviewing tasks, tracking bid status reports, reviewing, and releasing bids, and awarding projects as advised by the leadership
Building and maintaining good business relationships with Senior Leadership team and staff across the organizations
Requirements
High School Diploma, GED, or equivalent certification
At least 2 years of administrative experience
At least 2 years of experience in Microsoft Office Suite and Google Suite
Nice to have
Associate’s degree
3+ years of experience with Real Estate Appraisals
3+ years of experience managing vendors and award of appraisal assignments
3+ years of experience with invoices
Experience with Lightbox/RIMS (exactbid) Real Estate Information Management System