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Process Control Specialist/ Logistics Analyst

Spain, Barcelona · Job Posted April 24, 2026
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Job Description

Shape the future of global e-commerce as a Process Control Specialist (PCS) at Amazon's European Central Flow Team, where you'll orchestrate millions of daily orders and innovate advanced fulfilment solutions! We're busy revolutionizing how the world shops supporting a vast network of Fulfilment Centres (FCs) operating 24/7 worldwide. As the primary escalation point for our warehouses and the crucial link between millions of daily orders and our dedicated Amazon Associates, the PCS ensures seamless fulfilment operations. In this critical position, you'll be instrumental in driving Amazon Europe's workflow planning, risk mitigation, and cost and capacity management. Collaborating directly with FC partners, you'll provide guidance, identify and rectify workflow variances, and actively manage the journey of millions of customer orders from checkout to shipment. Our comprehensive onboarding process equips you with all the necessary knowledge, while our supportive matrix structure empowers you to deliver, innovate, create, and grow. We're seeking problem-solvers with a keen eye for optimization opportunities, meticulous attention to detail, and the ability to seamlessly navigate tasks while communicating effectively across all organizational levels. Your natural curiosity will drive you to explore the intricate web of systems that power our smile-delivery machine, understanding their inter dependencies and interactions. Join us in this dynamic role and help shape the future of e-commerce fulfilment at Amazon.

Job Responsibility

  • Master Amazon's proprietary flow management tools and processes, becoming the go-to for seamless FC operations interface
  • Innovate and implement metrics, conducting thorough analyses to uncover optimization opportunities, then design and champion scalable, standardized solutions
  • Cultivate cross-functional partnerships, translating complex concepts into accessible insights for stakeholders across all organizational levels
  • Own and influence critical performance indicators, including customer promise attainment, flow planning adherence, and site-specific KPIs
  • Teach peers and customers with knowledge-sharing initiatives, developing and delivering impactful training programs to elevate team capabilities and operational excellence

Requirements

  • Speak, write, and read fluently in English
  • Experience analyzing numerical data points
  • Experience working with multiple groups of stakeholders

Nice to have

  • Experience communicating complex concepts clearly and persuasively to different audiences
  • Experience working independently and collaborating effectively in a remote team environment
  • Experience working with data to drive business decisions, including advanced proficiency in Excel
  • Experience recognizing a challenge and working with a variety of teams and data sources to diagnose the problem and recommend solutions
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