Process Consultant Job at Cencora (Vilnius)

Process Consultant

Our team members are at the heart of everything we do. At Cencora, we are united...

Location

India , Pune

Salary:

Not provided

Cencora

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business Administration, Engineering, Operations Management, or related field
Minimum of 5-7 years of experience in process consulting, process improvement, or a related field
Proficiency in process mapping tools, data analysis software, and automation technologies
Strong analytical and problem-solving skills
Excellent verbal and written communication skills
Business fluency in English

Job Responsibility

Conduct thorough assessments of existing processes within the assigned to identify inefficiencies, bottlenecks, and areas for improvement
Develop and present actionable recommendations for process enhancements and automation initiatives that align with business goals and drive cost savings
Collaborate with the team to implement approved process improvements and automation solutions, ensuring a smooth transition and integration into existing workflows
Measure the effectiveness of implemented improvements, tracking progress towards efficiency and effectiveness goals
Work alongside cross-functional teams and stakeholders to gather insights, share best practices, and foster a culture of continuous improvement and automation
Stay informed about industry trends, emerging technologies, and best practices in process improvement and automation, bringing innovative ideas to the organization

Fulltime

Business Process Consultant Senior - HP Business Process Design

Responsible for a range of process improvement and process management activities...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

High School Diploma or General Education Development (GED) required
Bachelor's degree OR four (4) years of experience in a directly related field
Graduate degree preferred
Minimum eight (8) years of process improvement, management consulting, change management, or related business experience
Health care or insurance experience preferred
Lean/Six Sigma Master Black Belt Certification preferred

Job Responsibility

Data Analysis: Reviews data analyses prepared by less senior analysts/consultants. Defines requirements for data and sets standards of data collection. Support staff in resolving issues that prevent customer agreement
Research: Reviews best practice research prepared by less senior analysts/consultants. Makes recommendations on appropriate solutions based on research
selects from alternatives presented
Process Architecture: Designs more complex processes and reviews the work of less senior analysts/consultants. Ensures process mapping is complete
provides feedback and guidance to analysts/consultants. Interviews stakeholders and process owners to define processes. Defines standards and methods
Process Recommendations: Reviews business requirements and related impact analyses for highly complex processes. Leads the development of recommendations by less senior analysts/consultants. Negotiates final requirements and mediates impacts across all stakeholders. May apply Lean/Six Sigma concepts and techniques to process improvement initiatives, including completing Lean/Six Sigma analyses and tasks. Shares accountability for realization of results with process owners and will present recommendations to stakeholders and process owners
Performance Management & Control: Defines, develops and evaluates performance metrics to establish process success, including working with multiple stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable measures of success Reviews data post- implementation to measure success
defines standards of improvement success
Change Management: Leads or partners in change management activities associated with process improvement. Engages leadership and stakeholders to obtain support and buy in for changes. Champions process improvement efforts and a continual process improvement culture. Partners with management, project champions, and process owners to align process improvement initiatives with business objectives
Leadership: Influence executive leadership teams (VP / System Director level) and cascade work & process improvements down through their staff. Drive results via matrixed accountabilities. (For Six Sigma Master Black Belts): Creates a sense of urgency around change efforts by ensuring actions are taken to anticipate and overcome obstacles and resistance to change. Defines and documents standards of performance and productivity for Lean/Six Sigma function for approval by organizational leadership. Identifies metrics needed to track effectiveness of business processes and operations. Establishes an adequate inventory of projects and ensures resources are fully dedicated to Lean/Six Sigma activities. Directs and manages quality reviews and quality control monitoring for Lean/Six Sigma programs. Tracks progress of Six Sigma Green Belt consultants and Black Belt Consultants in Lean/Six Sigma initiatives. Trains other employees in Lean/Six Sigma concepts and techniques. Coaches and mentors employees seeking Green Belt and Black Belt certification

Fulltime

Business Process Consultant

The Engineering Process Consultant will engage in a diverse set of tasks spannin...

Location

United States , Chantilly

Salary:

Not provided

Arcfield

Expiration Date

Until further notice

Requirements

Must possess and be able to maintain a TS/SCI clearance with Polygraph
A Bachelor’s degree (or equivalent experience) in Business, Finance, Accounting, Economics, Information Systems, or a related field
BS 8-10, MS 6-8, PhD 3-5
Advanced knowledge and experience with MS Excel

Job Responsibility

Documenting and evaluating business processes
making recommendations for process improvements
and producing a variety of communications, ranging from informal emails to formal memos, issue papers, presentations, and executive briefings
Providing financial risk management program support, including maintaining financial and audit risk management and remediation efforts to support a clean audit opinion and strengthen internal controls
Providing a range of resource and budget management support
assessing the impact of new guidance on financial operations
and supporting the implementation of new guidance, as applicable
Analyzing portfolios, programs, and projects to identify risks and support the Sponsor in developing, applying, and monitoring mitigations

Fulltime

Cleared Business Process Consultant

Location

United States

Salary:

125000.00 - 160000.00 USD / Year

GlideFast

Expiration Date

Until further notice

Requirements

3+ years ServiceNow experience
3+ years professional consulting experience
Expert knowledge of at least one ServiceNow suite
Beginner to intermediate knowledge of multiple ServiceNow suites
Advanced knowledge of Agile/SAFe Product Owner
Expert practical experience writing stories and grooming requirements
Advanced knowledge of at least one relevant industry
Certified System Administrator (CSA)
1 Certified Implementation Specialist Certification
Active government Secret level security clearance

Job Responsibility

Prepare and lead process discovery and requirement workshops with customer sponsors and key stakeholders to identify requirements and ensure strategic alignment between business objectives and solution design
Partner with technical resources to deliver and facilitate workshops (in person or virtually), clearly communicate process recommendations, and manage stakeholder engagement throughout the project lifecycle
Identify areas of process and/or platform improvement and recommend solutions to gain process efficiencies, improve long-term platform sustainability, and increase adoption rates
Advise customers on ServiceNow tools, features, and processes that can enhance their use of the platform and deliver additional business value
Design and deliver customized ServiceNow solution demonstrations aligned with customer objectives, highlighting key metrics and KPIs to clearly demonstrate business value
Manage multiple complex projects or initiatives simultaneously across various customers and areas of the ServiceNow platform, ensuring effective coordination and timely delivery
Communicate effectively with stakeholders to ensure timely and ongoing review of project artifacts and documentation
Identify gaps and areas for improvement in BPC team processes, documentation, and methodologies, and recommend solutions to enhance efficiency and consistency
Contribute to internal knowledge growth by participating in Centers of Excellence (COE’s), presenting knowledge sharing sessions, and mentoring Business Analysts or junior team members
Continue learning service delivery solutions, technologies, and methodologies

What we offer

medical insurance
dental insurance
vision insurance
life insurance
discretionary bonuses

Fulltime

Business Process Consultant

We are looking for an experienced Business Process Consultant to support a major...

Location

United States , Tallahassee

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's or master's degree in Computer Science, Information Systems, or a related field, or four years of equivalent relevant experience in place of formal education where applicable
At least seven years of information technology experience, including four years focused on process engineering and two years in project management
Certification in a process improvement methodology, with demonstrated ability to apply structured improvement frameworks in business environments
Strong background in process analysis, workflow redesign, and performance optimization within business and technical settings
Proven project management, planning, and prioritization skills, with the ability to support complex initiatives effectively
Excellent communication and stakeholder engagement skills, including the ability to explain process flows and recommendations to varied audiences
Experience aligning business unit objectives with technology solutions through strategic planning and cross-functional collaboration
Demonstrated leadership capability, including the ability to guide teams and contribute to multi-site efforts

Job Responsibility

Examine existing business and system workflows, identify inefficiencies, and develop improved process models that strengthen performance and consistency
Map future-state operations and recommend changes that better connect program needs with technology capabilities and organizational goals
Establish performance indicators, evaluate process gaps, and guide teams through the adoption of more effective operating methods
Advise leadership on business process strategy, technology utilization, and opportunities to improve service delivery across the assigned program area
Coordinate and prioritize process engineering efforts in alignment with project timelines, business priorities, and department-wide objectives
Work closely with business units, technical teams, and other stakeholders to confirm that proposed solutions support both immediate needs and long-range plans
Communicate process designs, dependencies, and workflow impacts clearly throughout the full project lifecycle to support understanding and execution
Provide direction and mentoring to less experienced staff while contributing to complex initiatives that may span multiple locations
Support modernization-related efforts by aligning redesigned processes with newly implemented or enhanced technology solutions
Report as directed during emergency or potential emergency situations as part of the role's essential staff designation

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Operations and Improvement Principal Consultant - Process Optimisation in Financial Services

Are you keen to work to build improvement capability and operations excellence? ...

Location

United Kingdom , London

Salary:

Not provided

PA Consulting

Expiration Date

Until further notice

Requirements

Core experience of delivering operational improvement across front, middle and back office service areas
Proven experience of leading assignments and teams
Core experience of working and delivering similar projects ideally within the Financial Services sector
A track record of realising business benefits and outcomes
Experience deploying advanced techniques such as digital technologies, cost improvement, and change management
The ability to demonstrate leadership skills in large and diverse project teams
Confidence to work across multiple levels of an organisation, with the ability to influence senior stakeholders and navigate challenging discussions
An aptitude for delivering creative as well as innovative solutions
Prior consulting experience with a large consultancy firm or internal consultancy function would be highly desirable
Lean Black Belt certified desirable

Job Responsibility

Facilitating workshops, providing compelling, evidence-based insights and helping to manage complex and senior stakeholders
Working together with our clients to bring energy, direction and expertise in helping to solve the most difficult operational and supply chain challenges

What we offer

Health and lifestyle perks accompanying private healthcare
25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
Generous company pension scheme
Opportunity to get involved with community and charity-based initiatives
Annual performance-based bonus
PA share ownership
Tax efficient benefits (cycle to work, give as you earn)

Fulltime

Business Process Consultant

As a Business Process Consultant, you play a key role in designing and implement...

Location

United States , New York City

Salary:

125000.00 - 160000.00 USD / Year

GlideFast

Expiration Date

Until further notice

Requirements

3+ years ServiceNow experience
3+ years professional consulting experience
Expert knowledge of at least one ServiceNow suite
Beginner to intermediate knowledge of multiple ServiceNow suites
Advanced knowledge of Agile/SAFe Product Owner
Expert practical experience writing stories and grooming requirements
Advanced knowledge of at least one relevant industry
Certified System Administrator (CSA)
1 Certified Implementation Specialist Certification
Maintain an active government security clearance if applicable

Job Responsibility

Prepare and lead process discovery and requirement workshops with customer sponsors and key stakeholders to identify requirements and ensure strategic alignment between business objectives and solution design
Partner with technical resources to deliver and facilitate workshops (in person or virtually), clearly communicate process recommendations, and manage stakeholder engagement throughout the project lifecycle
Identify areas of process and/or platform improvement and recommend solutions to gain process efficiencies, improve long-term platform sustainability, and increase adoption rates
Advise customers on ServiceNow tools, features, and processes that can enhance their use of the platform and deliver additional business value
Design and deliver customized ServiceNow solution demonstrations aligned with customer objectives, highlighting key metrics and KPIs to clearly demonstrate business value
Manage multiple complex projects or initiatives simultaneously across various customers and areas of the ServiceNow platform, ensuring effective coordination and timely delivery
Communicate effectively with stakeholders to ensure timely and ongoing review of project artifacts and documentation
Identify gaps and areas for improvement in BPC team processes, documentation, and methodologies, and recommend solutions to enhance efficiency and consistency
Contribute to internal knowledge growth by participating in Centers of Excellence (COE’s), presenting knowledge sharing sessions, and mentoring Business Analysts or junior team members
Continue learning service delivery solutions, technologies, and methodologies

Fulltime

Senior ServiceNow Business Process Consultant / Business Analyst

The Senior ServiceNow Business Analyst role requires 3-5 years of experience in ...

Location

India , Delhi

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

3-5 years of experience in ServiceNow consulting
3-5 years of experience in business analysis
Proven ability to lead client workshops and translate business needs into actionable solutions
Strong understanding of Agile methodologies and experience supporting Scrum teams
Mandatory Certificates: CSA, CAD, CIS (minimum 1)
Excellent communication, facilitation, and documentation skills

Job Responsibility

Lead functional discovery sessions and process workshops to define client-specific business process solutions
Advise clients on best practices for ServiceNow implementations across ITSM, ITOM and ITAM
Create dynamic collateral including process workflows, workshop presentations, and training materials
Partner with IT leaders and process owners to drive organizational readiness and solution adoption
Capture and document business requirements, user stories, and business cases aligned with ServiceNow capabilities
Develop and maintain end-to-end process flows and gap analyses to support solution design
Prepare and execute test plans, facilitate UAT, and support go-live activities
Lead client training sessions and create user-friendly job aids to support platform adoption
Serve as the “eyes and ears” of the delivery team throughout the project lifecycle
Facilitate stakeholder demos and provide solution-focused support to improve process efficiency

What we offer

Work with top-tier clients and cutting-edge ServiceNow solutions
Be part of a collaborative, fast-paced, and growth-oriented consulting team
Make a meaningful impact by helping organizations transform their business processes

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Process Consultant

Job Responsibility

Requirements

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