Process & Comm Training Analyst Job at NTT DATA (Quezon City)

Process & Comm Training Analyst

We are looking for a positive and professional Training Facilitator to join our ...

Location

Philippines , Quezon City

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Excellent communication skills in both official languages (English/French), verbal and written required
1-2 years operational and customer service experience within a Contact Centre is considered an asset
Flexibility to prepare for and conduct training sessions as scheduled or as necessitated by operational requirements including but not limited to: (day shift – 7am – 3 pm
9am – 5 pm and/or evening shift 3:00 pm – 11:00 pm)
Strong organizational skills and time management skills
Passionate customer orientation
Natural solutions orientation
Experience providing feedback in a supportive manner
Ability to identify performance trends and put a customized action plan in place
Take initiative to rectify problems in the training environment & see through to resolution

Job Responsibility

Preparation for delivery of training including systems, facilities, course materials and welcome emails to class participants
Uses adult learning principles to conduct in-class technical and/or soft skills training for new and existing employees
Adheres to processes and methodologies to fulfill delivery and report on the delivery of scheduled training curriculum and related activities aligned with operational strategies and goals
Completion of all mandatory privacy, security, and fraud training
Uses standardized evaluations to assess training impact/effectiveness and provides results and suggestions to key stakeholders in Operations, Recruitment and Training Design
Provides support and coaching to new trainees in the classroom, and as they transition into production, to ensure that learners are adequately skilled and supported to meet their key performance goals
Identifies unique challenges of some learners and creates supportive plans to address
Coaches’ learners on early performance so that they meet transition performance benchmarks

Fulltime

Bpo Process & Comm Training Senior Analyst

We are currently seeking a BPO Process & Comm Training Senior Analyst to join ou...

Location

Philippines , Manila

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Overall 5+ year(s) of experience in BPO- US or Canadian Healthcare domain (Payer/Health Plan preferred) and process training
3+ year(s) of experience in the US or Canadian Healthcare (Payer/Health Plan preferred) that require an understanding of basic healthcare concepts and process
2+ years(s) of experience in conducting new hire, refresher and compliance training for team members in US or Canadian Healthcare (Payer/Health Plan preferred) domain

Job Responsibility

Conducting/managing domain, process, compliance and refreshers training programs (as applicable)
Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars
Developing/managing content (SOPs and training materials) as per NTT/client standards
Evaluating impact on business by measuring training effectiveness (feedback on training, performance during training and on the job performance)
Reporting training progress and training dashboards to management

Fulltime

Analyst - Administrative Assistance

Key Responsibilities: A) Learning, Study & Programme Administration; B) Administ...

Location

Philippines , Taguig, Metro Manila

Salary:

Not provided

Willis Towers Watson

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a relevant field or equivalent work experience
Significant experience in administrative or operations roles (HR/L&D/Talent Operations or professional services desirable)
Proven ability to work independently with minimal supervision
manage multiple priorities and deadlines
Strong attention to detail
confidence handling financial, learning, and people data
Advanced proficiency with Microsoft Office, especially Excel, PowerPoint, and Outlook
comfortable with collaboration platforms and office systems
Excellent written and verbal communication skills
professional correspondence and document quality

Job Responsibility

Own end‑to‑end administration of learning, development, and study activity in line with agreed policies and processes
Process study requests accurately and maintain complete, up‑to‑date study records
maintain L&D records (e.g., training attendance/mentoring)
Process internal psychometric reporting requests per defined processes and timelines
Coordinate logistics for training programmes (virtual/in‑person rooms, joining instructions) and check in to sessions as needed
provide basic tech support
Coordinate with external training providers, ensuring clear communication and follow‑up
Manage calendars, meeting logistics, and meeting materials for assigned stakeholders or executives (agenda, peripherals, scheduling/declining)
Plan travel (itineraries, key contacts, agendas) and host incoming guests (room reservations, access, visit requirements)
Lead or support function‑related events

Fulltime

Truck Driver Class A CDL

Local Relief Drivers are responsible for delivering our products to small and la...

Location

United States , McMinnville

Salary:

27.80 - 29.26 USD / Hour

Keurig Dr Pepper

Expiration Date

Until further notice

Requirements

High school diploma or general equivalency diploma (GED) preferred
21 years of age or older
Lift, push, and pull a minimum of 50 pounds repeatedly
Valid Commercial Driver's License A (CDL A)
Ability to maintain valid DOT Driver Qualification File

Job Responsibility

Deliver products to small and large retailers on various routes
Manually unload trucks using a hand dolly
Build rapport with customers
Stock shelves and coolers as requested by customer
May be assigned merchandising and warehouse responsibilities as needed

What we offer

Medical
Dental and Vision
Paid Time Off
401(k) program with employer match
Child & Elder Care
Adoption Benefits
Paid Parental Leave
Fertility Benefits
Employee Resource Groups
Breastmilk Shipping Services

Fulltime

Enterprise Account Executive, Advertising Technology Solutions

About Mirakl: Founded in 2012, Mirakl has been at the forefront of marketplace i...

Location

Germany , Munich

Salary:

Not provided

Mirakl

Expiration Date

Until further notice

Requirements

Proven sales track record in Ad-tech, retail media or SaaS solutions with consistent over-achievement against quota
Deep understanding of the marketplace and advertising ecosystem including DSPs, ad servers, APIs, and data-driven advertising solutions
Demonstrated ability to prioritise pipeline and accelerate sales cycles to meet quarterly targets
Experience navigating business sales situations requiring ROI demonstration and solution-selling approaches
Strong negotiation and influencing skills with experience building relationships across multiple stakeholder levels
English: C2 level (required)
German, French or Dutch is a plus

Job Responsibility

Develop and execute a go-to-market sales strategy for Mirakl Ads across your EMEA territory, owning quota attainment through a structured, repeatable approach to new customer acquisition within retailer and marketplace operator
Manage the full end-to-end sales cycle (typically 5 to 9 months) across all stages: prospecting and outbound engagement, discovery and business case development, technical validation with the solution engineering team, commercial negotiation with procurement and legal, and contract closure
Build deep expertise in Mirakl Ads and act as a trusted advisor on retail media monetisation strategies, sponsored product mechanics, and advertiser ROI, positioning Mirakl's differentiators against competing retail media solutions
Navigate complex retailer organisations to build and maintain senior-level relationships with the key decision-makers driving retail media initiatives, including: Chief Digital Officers, VP/Heads of eCommerce, Heads of Retail Media or Monetisation, CMOs, as well as engaging technical and legal stakeholders throughout the process
Own and grow a healthy, multi-stage pipeline, partnering closely with Solutions Engineering, Product, Customer Success, and Legal teams to accelerate deal progression and ensure a smooth transition to onboarding post-signature

What we offer

Public Transport Pass: 50% reimbursement on your monthly public transport subscription
Health Insurance: Flexible coverage tailored to individual or family needs, with Mirakl contributing to your plan
Meal Allowance: Mirakl provide a monthly meal allowance
Hybrid Setup: 4 days in-office & 1 day remote
Pension & Life Insurance: Mirakl contributes monthly to your pension and covers 100% of life insurance premiums
ClassPass forfait: Enjoy access to 40,000+ gyms and wellness studios worldwide with a no-commitment ClassPass membership
Paid Time Off: paid vacation days per calendar year

Fulltime

Truck Driver CDL A Local

Local UDS Drivers are responsible for delivering our products to small retailers...

Location

United States , Evansville

Salary:

28.14 - 29.60 USD / Hour

Keurig Dr Pepper

Expiration Date

Until further notice

Requirements

High school diploma or general equivalency diploma (GED) preferred
21 years of age or older
Lift, push, and pull a minimum of 50 pounds repeatedly
Valid Commercial Driver's License A (CDL A)
Ability to maintain valid DOT Driver Qualification File

Job Responsibility

Delivering products to small retailers on a set route
Manually unload trucks using a hand dolly
Build rapport with customers
Stock shelves and coolers as requested by customer

What we offer

Medical
Dental
Vision
Disability
Paid Time Off (including vacation and sick time)
401k with company match
Tuition Reimbursement
Mileage Reimbursement

Fulltime

Principal Software Engineer - Microsoft AI Search

Location

United States , Redmond

Salary:

142800.00 - 274800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience

Job Responsibility

Set technical direction for AI-powered image search, shaping how intelligent systems understand user intent, adapt to context, and deliver meaningful visual experiences at global scale
Own high-impact product and platform areas end to end, translating complex user needs into durable system designs and production-ready solutions
Apply large language models and multimodal AI in production, integrating reasoning and grounding capabilities to improve relevance, usefulness, and overall experience quality
Enable intelligent, adaptive experiences, ensuring image search systems make holistic decisions that guide users through exploration, refinement, and decision-making
Design and operate scalable platforms, driving high standards for performance, reliability, and efficiency under real-world workloads
Define success metrics and experimentation strategies, using data and user feedback to validate impact, guide tradeoffs, and inform long-term technical direction
Influence across teams and raise the engineering bar, partnering with product, design, data science, and platform teams, mentoring engineers, and guiding architecture and design reviews

Fulltime

Brand Design Intern

Brand Design Intern Paris, France Marketing May 28, 2026 About Mirakl: Founded i...

Location

France , Paris

Salary:

1200.00 - 1600.00 EUR / Month

Mirakl

Expiration Date

Until further notice

Requirements

Currently studying or recently graduated in Graphic Design, Visual Communication, or a related creative field
A strong portfolio showcasing a range of creative work across both digital and print formats
Previous experience in a tech company or start-up environment is a plus
Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
Experience with Figma or equivalent UI/UX design tools
Solid understanding of typography, colour theory, and layout design principles
Ability to produce assets for both digital and print channels
Familiarity with project management tools such as Wrike

Job Responsibility

Design visually engaging assets for digital platforms including social media, websites, and email campaigns, ensuring consistency with Mirakl's brand identity
Create and layout print materials such as brochures, posters, flyers, and business cards that reflect our brand standards
Contribute creative ideas in brainstorming sessions and support the evolution of Mirakl's visual identity
Edit and optimise images for web use, balancing visual impact with performance
Support multimedia projects including video editing or animation, as needed

What we offer

A workplace that promotes well-being and balance: breakfasts, yoga and sports classes, after-work drinks, and game nights
A tailor-made onboarding experience designed to help you hit the ground running
Empowering and evolving responsibilities to make the most of your time here
A unique opportunity to join a fast-growing French unicorn and collaborate with international teams
Access to CSE discounts (ticketing, cultural activities, and more)
Gymlib pass to support your well-being
Modern offices in the heart of Paris (at the foot of the Eiffel Tower)
Swile meal vouchers card
50% coverage of transportation costs (Navigo pass, bike, and more)

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Process & Comm Training Analyst

Job Description

Job Responsibility

Requirements

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