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Evaluate and understand existing business processes and collect requirements to propose advanced digital process designs
Create and implement innovative digital solutions for process optimization, including automation and the development of applications such as Business Process Management (BPM) tools and Robotic Process Automations (RPA)
Define and execute Business Intelligence solutions to assist internal clients in achieving their business objectives, incorporating the design of scorecards, dashboards, and the implementation of Key Performance Indicators (KPIs) and metrics
Facilitate effective change management during the implementation of new processes/tools, developing communication materials and providing training if needed
Manage the infrastructure required for successful process improvement initiatives, overseeing tools, reports, models, and related components
Construct and facilitate reporting mechanisms for assessing process efficiency, compliance, and other critical metrics
Prepare presentations for management, conferences, and internal meetings to communicate progress and results
Collaborate with the Business Process Excellence Manager on corporate initiatives, offer advisory support to other departments, and undertake special projects as required
Requirements:
Proficient with Excel, Word, and PowerPoint
Familiarity with a modern programming language and some prior programming experience
Proficiency in English and Spanish is required
Experience with Power BI (ability to analyze data and prepare reports)
Familiarity with any low-code application or automation development software such as Appian, Outsystems, UIPath, BluePrism, etc.
Proficiency with relational databases (e.g. SQL Server)
Strong analytical skills
Preferable candidates with a Bachelor's degree in engineering, mathematics, economics, or any hard science. Studies in data analytics & management will also be considered
What we offer:
Empower our employees through a positive and innovative work environment that promotes collaboration and agile decision-making
Respect and value each person, providing a flexible, healthy, and inclusive workplace with a range of attractive benefits
Provide a meaningful work experience and prepare our people for future challenges through different opportunities for development and internal mobility