Process Automation Engineer, Citi

Citi

Location:
United States, Jacksonville

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

113840.00 - 170760.00 USD / Year

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Job Description:

Citi is seeking a Process Automation Engineer to join its team. The role involves implementing technology solutions to enhance operational efficiency, automate tasks, and ensure system integration. Responsibilities include process improvement, automation workflows, quality assurance, and mentoring junior team members. Suitable candidates will have experience with Xceptor, CI/CD tools, and a strong background in engineering, automation, and project management.

Job Responsibility:

Serve as a technology subject matter expert for internal and external stakeholders
ensure that all integration of functions meet business goals
define necessary system enhancements to deploy new products and process enhancements
analyze business processes to identify opportunities for automation and design technical specifications for RPA solutions within Xceptor
develop and configure automation workflows and Xceptor components to automate tasks and processes
work towards subject matter expertise on Xceptor's configuration capabilities in a limited pre-set time frame
oversee QA processes to ensure high performance, reliability, and quality of automated solutions
recommend product customization for system integration
identify problem causality, business impact, and root causes
advise or mentor junior team members
appropriately assess risks when business decisions are made.

Requirements:

6+ years of relevant experience in an Engineering role
Minimum 3+ years Automation process exposure experience a must
1-3+ years of hands-on experience in process automation using Xceptor
Experience with CI/CD tools (e.g., Jenkins)
Experience with Xceptor 4.13 or higher, including expertise in Input/Output formats, Enrichment, Data Sets, Workflow, Match Rules, Message Hub, IIS, etc.
Experience in systems analysis and programming of software applications
Experience in managing and implementing successful projects
Working knowledge of consulting/project management techniques/methods
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Consistently demonstrates clear and concise written and verbal communication
Comprehensive knowledge of design metrics, analytics tools, benchmarking activities, and related reporting to identify best practices
Demonstrated analytic/diagnostic skills
Ability to work in a matrix environment and partner with virtual teams
Ability to work independently, multi-task, and take ownership of various parts of a project or initiative.

Nice to have:

Master’s degree
Experience with complementary skills mentioned above.

What we offer:

Medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

Additional Information:

Job Posted:
October 04, 2025

Expiration:
October 20, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Process Automation Engineer