CrawlJobs Logo

Process Associate – Quality Assurance

infomateworld.com Logo

InfoMate

Location Icon

Location:
Sri Lanka , Colombo

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

Infomate is a fully owned subsidiary of John Keells Holdings, a pioneer in shared services and a leading Business Process Management Company offering Finance & Accounting, Back Office, Customer Support, HRO and Payroll services in both local and global context. Join our team for an exciting opportunity and reach greater heights.

Job Responsibility:

  • Perform regular quality checks on processed transactions to ensure accuracy, completeness, and timeliness
  • Select appropriate samples of transactions for auditing based on defined sampling techniques
  • Prepare daily, weekly, and monthly KPI reports and dashboards
  • Conduct regular audits to identify errors, process deviations, and compliance issues
  • Work closely with operation teams to ensure quality objectives are met and resolve issues liaising with the team members

Requirements:

  • 6+ months of relevant experience in Internal Audit or Financial Quality Assurance
  • Prior experience in the BPO industry will be an added advantage
  • Following or completed a relevant degree program or professional qualification in CIMA / ACCA / AAT/ CA
  • Good knowledge and experience in MS Excel
  • Strong verbal and written communication skills, Leadership and Interpersonal Skills

Additional Information:

Job Posted:
February 19, 2026

Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Process Associate – Quality Assurance

Ssc associate - kyc quality assurance

The firm is looking to recruit an SSC Associate who will join the ATEQA Team (Af...
Location
Location
United Kingdom , Liverpool
Salary
Salary:
Not provided
bdo.co.uk Logo
BDO UK LLP
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Knowledge and experience of the Anti-Money Laundering Regulations, and the implementation/application of these regulations in real world scenarios
  • IT skills - strong working knowledge of MS Office including Access, Outlook, PowerPoint, Internet research
  • Well presented with a professional level of communication
  • Strong verbal communication, and experience dealing with difficult conversations
  • Strong written communication with experience collating information into navigable and clear reports, with a high-level summary of key points
  • Experience with time management and meeting deadlines
  • Ability to prioritise and support an organised workload
Job Responsibility
Job Responsibility
  • Undertaking internal “After the Event” Quality Assurance reviews, to confirm that all appropriate On-Boarding due diligence have been carried out
  • Creation and management of internal review reporting
  • Be a subject matter expert and maintain knowledge, expertise
  • Dealing with internal queries from Client/Project teams, and SSC teams on the firm’s “AML Guidance”
  • Liaising with Partners and other senior stakeholders to resolve and remediate any deficiencies identified
  • Support the BAU team
  • Providing on-going support to the firm’s Money Laundering Reporting Officer (MLRO) and Economic Crime Team
  • Administration support: Escalating more complex matters
  • Management and input over an internal ‘Issues Log’
  • Sharing knowledge and expertise
What we offer
What we offer
  • Agile working
  • Programmes, resources, and frameworks that provide clarity and structure around career development
  • Informal success conversations to formal mentoring and coaching
  • State-of-the-art collaboration spaces in our offices
  • Multidisciplinary events and dedicated resources
Read More
Arrow Right

Quality Assurance Associate Manager

Lead and grow a team, ensuring product quality and safety for a prestigious glob...
Location
Location
Japan , Tokyo
Salary
Salary:
7000000.00 - 9000000.00 JPY / Year
https://www.randstad.com Logo
Randstad
Expiration Date
March 26, 2026
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Food Science, Food Technology, or a related field
  • 5+ years of experience in QA within the food and beverage industry
  • Experience in conducting quality and food safety audits
  • Strong understanding of food laws, regulations, and labeling requirements
  • Knowledge of QA systems and certification standards (e.g., ISO, BRC, HACCP, FSSC)
  • 1-3 years of supervisory experience
  • Excellent communication skills in both Japanese and English
  • Strong leadership, project management, and problem-solving skills
  • Strategic thinking and decision-making abilities
  • Proficiency in relevant computer software.
Job Responsibility
Job Responsibility
  • Lead the development and implementation of QA processes and guidelines across the product lifecycle
  • Conduct quality and safety audits for suppliers and retail locations
  • Investigate consumer complaints and implement corrective and preventive actions
  • Manage crisis situations and critical quality incidents
  • Provide food safety and quality training to relevant teams
  • Collaborate with product development and regulatory teams to ensure compliance
  • Develop and maintain strong relationships with internal and external stakeholders.
What we offer
What we offer
  • 健康保険
  • 厚生年金保険
  • 雇用保険
  • 土曜日、日曜日、祝日休暇
  • Fulltime
Read More
Arrow Right

Vice President, Institutional Credit Management - In-Business Quality Assurance - Financial Institutions Underwriting

The ICM In-Business Quality Assurance function (QA) verifies that established st...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Quality Assurance: Demonstrable Credit / Counterparty credit risk Audit / quality assurance experience, including 5-7 years in the areas of banking, credit risk management, loan review or quality assurance review function at an investment or large commercial bank
  • Solid understanding of risk management and control frameworks related to Counterparty Credit Risk management or another Financial Risk discipline
  • Capability to understand complex counterparty credit product structures, and ideally versed in derivatives and structured investment products
  • Good grasp of counterparty credit risk covered process, to evaluate findings within the Quality Assurance process, determine materiality, and partnering with in-line makers and checkers for ongoing improvement, problem detection, and sustainable remediation
  • Strong background on core credit analysis for large corporate and finance industries including funds to properly evaluate process and quality breaks within the quality assurance function
  • Ideally, credit officer or analyst or operational credit risk background, with experience on day-to-day credit functions associated with analysts and risk approval
  • High awareness and adherence to the control environment including Quality Assurance and Quality Control
  • Competencies: Highly Effective interpersonal skills, with the ability to build relationships and exert influence with and without direct authority with Senior Levels of Management
  • Solid organizational skills with ability and willingness to work under pressure and manages time and priorities effectively
  • Exceptional written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
Job Responsibility
Job Responsibility
  • Support the Head of FI In-Business Quality Assurance to set the global strategy for and lead the implementation and ongoing delivery of a robust Quality Assurance function
  • Provide effective credible challenge during QARs to Business Region Heads and Portfolio Managers, as regards to memo and process quality to ensure that weaknesses in such processes are identified and escalated as appropriate
  • Support with the aim to ensure wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank's risk appetite and all policies and processes established within the risk governance framework
  • Support execution of consistent and objective assessments during QARs
  • Support execution of subsequent follow-up on corrective actions that were raised during QARs
  • Support execution of sustainability testing of corrective actions resulting from issues raised by Internal Audit or Regulators
  • Synthesize and prepare quarterly Quality Assurance Scorecard Reports to ICM business management that communicate and measure results and identify negative trends and potential solutions
  • Constant interaction with the respective Analysts and Team Leads, to ensure that quality assurance protocols are adequate for all portfolios
  • Support WCR IBQA function in the establishment of WCR IBQA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
  • Support ICM Head of Markets In-Business Quality Assurance Functional Head to stay abreast of relevant changes to rules/regulations and other industry news including regulatory findings
What we offer
What we offer
  • Extensive on-the-job training and exposure to senior leaders
  • Traditional learning opportunities
  • Access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses
  • Resources and tools to volunteer in the communities in which they live and work
  • Opportunity to give back and make a positive impact through volunteerism
  • Fulltime
Read More
Arrow Right

ICM In-Business Quality Assurance VP – Financing and Securitization

Institutional Credit Management’s (“ICM”) objective is to provide an integrated ...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in quality control / quality assurance experience, including 5-7 years in banking, credit risk management, internal audit, loan review or quality assurance review function at an investment or large commercial bank
  • Solid understanding of risk management and control frameworks related to Counterparty Credit Risk management or another Financial Risk discipline
  • Ability to understand complex counterparty credit product structures including derivatives and well-versed in securitization and credit financing products as well as credit analysis, underwriting, legal documentation etc.
  • Strong background on core credit analysis for large corporate and finance industries to properly evaluate process and quality breaks within the quality assurance function
  • Good grasp of counterparty credit risk covered process, to evaluate findings within the Quality Assurance process, determine materiality, and partnering with in-line makers and checkers for ongoing improvement, problem detection, and sustainable remediation
  • Experience & adherence to the control environment including Quality Control
  • Demonstrated ability to develop/mentor Talent
  • Strong organizational skills with ability and willingness to work under pressure and manages time and priorities effectively with little supervision
  • Developed interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
  • Excellent written and verbal communication skills, with the ability to communicate to audiences of varying levels of seniority
Job Responsibility
Job Responsibility
  • Support the Head of Financing and Securitization In-Business Quality Assurance on the discussions to define the Quality Assurance function and Reviews across ICM coverage universe
  • Provide effective credible challenge during QARs to Business Region Heads and Portfolio Managers, as regards to credit memo and associated process quality to ensure that weaknesses in such processes are identified and escalated as appropriate
  • Support in the establishment of processes that enable wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite and all policies and processes established within the risk governance framework
  • Under the supervision of the ICM In-Business Quality Assurance – Financing and Securitization QA Manager, support on the executing of the following: Consistent and objective assessments during QARs Subsequent follow-up on corrective actions that were raised during QARs
  • Sustainability testing of corrective actions resulting from issues raised by Internal Audit or Regulators
  • Synthesize and prepare quarterly Quality Assurance Scorecard Reports to ICM business management that communicate and measure results and identify negative trends and potential solutions
  • Support WCR In-Business QA (IBQA) function in the establishment of WCR IBQA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
  • Support In-Business QA Head of Financing and Securitization to stay abreast of relevant changes to rules/regulations and other industry news including regulatory findings
  • Support the Global Head of WCR IBQA on internal projects and initiatives
  • Support ICM Voice of the Employee (VOE) initiatives
  • Fulltime
Read More
Arrow Right

Quality Assurance Coordinator

iBUILT is searching for an experienced Quality Assurance Coordinator who can ana...
Location
Location
Salary
Salary:
Not provided
ibuilt.com Logo
iBUILT
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate degree in applicable field of study
  • A minimum of 5 years related experience required
  • Automotive process experience desired
  • Lean manufacturing experience
  • Six Sigma experience
  • DFMA experience and understanding
  • Use of 8D NCR or similar tool
  • 3 years + in manufacturing preferred
  • Prolonged periods of standing
  • Must be able to lift to 25 pounds at a time
Job Responsibility
Job Responsibility
  • Develop key performance indicators
  • Development of business flow process charts
  • Development of time and process standards
  • Department policy and procedure outline for operations, safety and environment processes, supply chain management, and compliance identification and conformance training
  • Define and implement processes and actions to ensure planned LPI’s are met or exceeded in manufacturing
  • Work on documentation and record retention standards
  • Quality assurance standards and practices review and inspections
  • Enforcing and educating on lean manufacturing methods
  • Assembly and sub-assembly process definition and controls with automation analysis and implementation
  • Job safety analysis and education as directed by safety management
What we offer
What we offer
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Fulltime
Read More
Arrow Right

Institutional Credit Management, In-Business Quality Assurance - Real Estate and Structured Credit Underwriting

Institutional Credit Management’s objective is to provide an integrated “end-to-...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrable quality control / quality assurance experience, including 5 - 7 years in banking, credit risk management, credit risk internal audit, loan review or quality assurance function at a large financial institution, established rating agency, or equivalent
  • Familiarity with risk management and controls frameworks related to credit risk management or another financial risk discipline
  • Ability to understand policies and procedures and execute change seamlessly
  • Understanding of complex counterparty credit product structures, and ideally versed in securitization and credit financing products such as ABS, CLOs, TRS and Commercial Real Estate, etc.
  • Background on core credit analysis and underwriting for large corporate and finance industries and awareness of risks and controls associated with credit approvals
  • Advanced Microsoft Office (Word, Excel, and PowerPoint) skills
  • Data analysis skills are desirable
  • BA/BSc or higher degree in Business (MBA), or any other related subject
Job Responsibility
Job Responsibility
  • Support the QA Head of Real Estate and Structured Credit Underwriting in discussions to define the Quality Assurance function and Reviews across ICM coverage universe
  • Provide effective credible challenge during QARs to Business Region Heads and Portfolio Managers, with respect to credit memorandums and associated process quality to ensure that weaknesses in such processes are identified and escalated as appropriate
  • Provide support to ensure wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite and all policies and processes established within the risk governance framework
  • Consistent and objective assessments during QARs and subsequent follow-up on corrective actions that were raised during QARs
  • Sustainability testing of corrective actions resulting from issues raised by Internal Audit or Regulators
  • Synthesis and preparation of Quality Assurance Reports to ICM business management that communicate and measure results and identify negative trends and potential solutions
  • Support the In-Business QA function in the establishment of WCR IBQA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
  • Support the QA Head of Real Estate and Structured Credit Underwriting to stay abreast of relevant changes to rules/regulations and other industry news including regulatory findings
  • Support the Global Head of WCR In-Business QA on internal projects and initiatives
  • Support ICM Voice of the Employee (VOE) initiatives
What we offer
What we offer
  • Equal opportunity employment
  • Reasonable accommodation for disabled individuals
  • Fulltime
Read More
Arrow Right

Quality Assurance Inspector

Intellisense Systems, Inc. is a privately held company with a proven track recor...
Location
Location
United States , Torrance
Salary
Salary:
28.50 - 32.00 USD / Hour
intellisenseinc.com Logo
Intellisense Systems
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma with 4+ years’ experience
  • Associate’s Degree or Certification in a technical field with 2+ years’ experience
  • Experience performing Quality Assurance Inspection duties in aerospace and manufacturing companies
  • Working knowledge of ISO9000
  • AS9100 Quality Management System
  • Knowledge of technical drawings and manufacturing processes
  • Understanding of electrical and mechanical engineering requirements
  • Experience with electro-mechanical and circuit card assemblies
  • Experience in recording non-conforming material
  • Effective communication skills, both written and verbal
Job Responsibility
Job Responsibility
  • Read engineering drawing(s) and inspect parts using metrology tools i.e., pin & thread gauges, calipers, and height gauges, etc.
  • Review receiving documentation for accuracy and compliance to QA clause flow downs
  • Document receipt of material in MRP and QA system software database Tools
  • Document and take pictures of parts that are nonconforming with sufficient details of rejection
  • Report trend observations for repeated nonconforming material
  • Track and schedule calibration for tools used in QA and on the production floor
  • Track shelf-life material and recall expired material from the production floor
  • Assist with in-process inspections as needed
  • Enter production build technical data package records into QA software data base
  • Assist with inspecting and packaging material to be delivered to the customer
What we offer
What we offer
  • The freedom to take risks, to innovate, and to be rewarded
  • Partner with trusting leadership that approaches tasks and requests with urgency
  • Deliver products that are continually recognized as industry disruptors
  • Fulltime
Read More
Arrow Right

In-Business Quality Assurance – Financial Institutions (Credit Risk)

Institutional Credit Management’s objective is to provide an integrated credit u...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong assurance experience, including 8-10 years in corporate banking, credit risk management, internal audit, loan review or quality assurance review function at an investment or large commercial bank
  • Knowledge of Wholesale Credit Processes and organizational awareness, portfolios, and processes
  • Understanding of policies and procedures with the ability to execute change seamlessly
  • Reasonable grasp of the markets and lending wholesale credit risk covered process
  • Strong background on core credit analysis for large corporate and finance industries
  • Ideally, credit officer or analyst or credit risk background, with experience on day-to-day credit functions associated with analysts and risk approval
  • High awareness and adherence to the control environment including Quality Assurance
  • Advanced Microsoft Office (Word, Excel, and PowerPoint) skills
  • BA/BSc or higher degree in Business (MBA), or any other related subject
Job Responsibility
Job Responsibility
  • Support Regional Leads in implementation and ongoing delivery of a robust Quality Assurance function
  • Provide effective credible challenge during QARs to Business Region Heads and Portfolio Managers
  • Support wholesale credit risk identification, measurement, monitoring, and control
  • Support execution of consistent and objective QAR assessments
  • Follow-up on corrective actions raised during QARs
  • Assist in preparation of Quality Assurance reports to WCR management
  • Interact with Underwriting and 1LOD functions to ensure adequate QA protocols
  • Support establishment of WCR In-Business QA policies, procedures, risk assessment, and controls
  • Stay abreast of relevant changes to rules/regulations and industry news
  • Support ICM Voice of the Employee initiatives
What we offer
What we offer
  • Global benefits
  • Best-in-class benefits to live well and save well
  • Fulltime
Read More
Arrow Right