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Infomate is a fully owned subsidiary of John Keells Holdings, a pioneer in shared services and a leading Business Process Management Company offering Finance & Accounting, Back Office, Customer Support, HRO and Payroll services in both local and global context. Join our team for an exciting opportunity and reach greater heights.
Job Responsibility:
Perform regular quality checks on processed transactions to ensure accuracy, completeness, and timeliness
Select appropriate samples of transactions for auditing based on defined sampling techniques
Prepare daily, weekly, and monthly KPI reports and dashboards
Conduct regular audits to identify errors, process deviations, and compliance issues
Work closely with operation teams to ensure quality objectives are met and resolve issues liaising with the team members
Requirements:
6+ months of relevant experience in Internal Audit or Financial Quality Assurance
Prior experience in the BPO industry will be an added advantage
Following or completed a relevant degree program or professional qualification in CIMA / ACCA / AAT/ CA
Good knowledge and experience in MS Excel
Strong verbal and written communication skills, Leadership and Interpersonal Skills