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The Process Assistant directly supports operational efficiency by ensuring tasks align with company policies and compliance standards, thereby mitigating risks. This involves actively implementing and maintaining processes, documenting procedures, and supporting teams in their day-to-day adherence to established workflows, all to maintain the integrity of business operations.
Job Responsibility:
Data Analysis Support: Assist in the analysis of data to identify patterns, anomalies, and potential breaches of company policies or compliance standards. Help create summaries of non-compliance for escalation
Compliance & Risk Support: Provide support in managing compliance breaches and risk awareness, assisting with measures to counter the misuse of company policies. Help safeguard the organisation's assets and prevent fraud by minimising risks and supporting operational integrity
Stakeholder Communication: Support communications and escalations with support services and key stakeholders regarding compliance matters
Performance Measurement & Reporting: Assist in measuring performance against obligations, tracking gaps through action plans, and contributing to the development and production of Management Information (MI) and data analysis reports
Documentation & Record Management: Support the management of compliance documentation, ensuring accurate record-keeping and effective use of trackers
Process Improvement Support: Collaborate with the Process Improvement Manager to assist in planning and executing improvement initiatives, developing and implementing process changes or new workflows, and ensuring the smooth adoption of new processes
System and Policy Adherence: Monitor key processes with an initial focus on areas such as employee deductions, overtime, bonuses, driver behaviour, tool and vehicle audits, safety metrics, purchase orders, out-of-policy hotel booking, expense claims, and credit card spend, to improve consistency and control
Requirements:
Basic understanding of accounting, payroll, and finance/transaction processing
Proficiency with Excel and Power BI experience desirable
Strong analytical skills with the ability to interpret data and identify trends
Excellent communication skills, both written and verbal
Ability to work independently and as part of a team, managing multiple priorities effectively
Strong problem-solving skills and a proactive approach
What we offer:
PAYE competitive salary
As well as your traditional benefits such as holidays and pension schemes, our core is to invest in our employees development through continuous training and up-skilling
Offering career development and opportunities for progression through the business
Heavily discounted Virgin Media products, including broadband and TV services
Refer a Friend scheme offering cash bonuses of up to £1000
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