Process Architect

• Lead the design, development, and optimisation of business processes across the programme
• Collaborate with stakeholders to coordinate and deliver process improvement initiatives
• Facilitate workshops to capture, model, and refine business processes
• Develop As-Is and To-Be process models (Level 3/4) using BPMN best practices
• Create high-level end-to-end value stream maps (Level 1/2) with Process Leads and SMEs
• Conduct process walkthroughs and secure stakeholder approval and sign-off
• Provide coaching and guidance to SMEs and project teams on process design, compliance, and quality standards
• Monitor and assess process performance, recommending improvements where necessary
• Ensure alignment of process initiatives with organisational strategy and objectives
• Produce high-quality documentation, models, and project deliverables
• Develop and manage project plans, including milestones, deliverables, and resource allocation

• Proven experience in process improvement methodologies (e.g., Lean, Six Sigma)
• Strong understanding of business process analysis and design techniques
• Experience with process modelling tools (e.g., Visio, ARIS, Orbus)
• Knowledge of BPMN standards and best practices
• Ability to identify and manage interfaces across multiple organisational functions
• Strong stakeholder engagement and facilitation skills
• Excellent organisational and prioritisation abilities
• Proficiency in Microsoft Office and collaboration tools (e.g., Teams)
• Experience working in large-scale projects or regulated environments is desirable
• Ability to influence and engage senior stakeholders
• Strong facilitation and communication skills
• Proactive and solutions-oriented mindset
• Capability to lead change and drive continuous improvement

Experience working in large-scale projects or regulated environments is desirable