Process and Procedural Document Specialist Job at Parexel

Process and Procedural Document Specialist, Sr. Manager

Parexel FSP is hiring a Process and Procedural Document Specialist, Sr. Manager ...

Location

Argentina; Brazil; Mexico , Remote; Remote; Remote

Salary:

Not provided

Parexel

Expiration Date

Until further notice

Requirements

A minimum of a BA or BS is required, advanced degree in relevant field desirable. Degree or professional certification in process design or change management, or equivalent experience
A minimum 5-8 years of experience in design and documentation of pharmaceutical business processes (safety, regulatory, medical and/or clinical). Demonstrated process development expertise
Ability to manage multi-phase moderately complex projects with multiple contributors/collaborators, facilitate cross functional global or enterprise teams, optimize subject matter involvement, and interacts at all levels in a matrix environment. Strong organizational skills and ability to prioritize multiple projects and meet targeted deliverables and deadlines
strong planning and multi-tasking skills
Ability to lead by example, demonstrating the sponsor’ values and effectively implement strategies through influence and persuasion
Demonstrate ability to adapt to changing situations and work well under pressure
Technical proficiency, including skills in use of common desktop tools (MS Word, MS Excel, MS Project)
tools for process design and mapping
and systems for document management, publishing, communication, and learning management
Understanding of the fundamentals of electronic publishing of procedural documents

Job Responsibility

Lead a matrix team comprised of global and/or local subject matter experts, business process owners, and key stakeholders, with minimal assistance, in the development, revision, process mapping, process enhancements, implementation and maintenance of process quality standards and procedural documentation (policies, SOPs and associated documents) for approximately 10,000 colleagues across the sponsor’ clinical, medical, safety, regulatory and enterprise quality management system global processes
Function as a key subject matter expert in the document management model, quality management system, and quality standards. Providing advice and recommendations to global and local colleagues on process enhancement and continuous improvement project teams. provide strategic recommendations regarding process design, documentation development, change management and supporting systems by understanding the business, organization and associated responsible roles
Plan and manage process development projects to address the full life cycle: requirements and policy setting
process design, documentation and training development and delivery
change management planning and deployment
and transition to an oversight system that incorporates performance monitoring and continuous improvement once the new/revised process is fully operational
Applies knowledge and understanding of global regulations in a GxP environment and produces processes and related documentation that meets regulatory requirements, supports corporate compliance, is inspection ready and is designed with operational effectiveness in mind and contains measurable controls where applicable
Identifies areas of training focus and collaborate closely with training developers on training strategies and plans
Contribute to compliance and audit/inspection readiness strategies and plans
Participate in regulatory inspections, external PV license partner audits, and other internal audits by being the liaison for documentation requests and responding to findings

Administrative and Document Specialist

At Baxter, we believe every person—regardless of who they are or where they are ...

Location

United States , Mountain Home

Salary:

44800.00 - 56000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Office Suite - Outlook, Excel, PowerPoint, Word, etc
Polished written and verbal communication skills, capable of interacting with the senior leadership team
Experience interacting with a geographically dispersed team
A can-do mentality with demonstrated flexibility
Strong communication abilities to collaborate effectively with individuals at every level both inside and outside the organization
Strong organizational and project management skills
Ability to balance multiple requests simultaneously and prioritize effectively
Sensitivity to confidential matters.

Job Responsibility

Process changes, updates, and refinements to SOPs, Specs, PL cards, JIBs based on inputs from document SMEs in the TCU system
Notify document owners and distribution team to ensure procedures are successfully implemented
Handle screening calls, data entry for calendars (Outlook), expense management (Concur), correspondence, and other scheduled communications for assigned leaders
Prepare correspondence and other written materials as requested, including organizational announcements, reports, and edited presentations
Develop and maintain spreadsheets and presentations, including data collection to support the Mountain Home plant as requested by assigned leaders
Coordinate and support leadership team meetings and projects
Support site visits, including coordination, scheduling, and catering
Plan and assist with travel arrangements for the leadership team
Assist with Human Resource staffing activities, including coordinating interviews, onboarding, and transfer hires
Acquire supplies and manage finances/budget for plant and HR activities.

What we offer

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave

Fulltime

Administrative and Document Specialist

As an Administrative and Document Specialist, you will be a reliable member of o...

Location

United States , Mountain Home

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Office Suite - Outlook, Excel, PowerPoint, Word, etc
Polished written and verbal communication skills, capable of interacting with the senior leadership team
Experience interacting with a geographically dispersed team
A can-do mentality with demonstrated flexibility
Strong communication abilities to collaborate effectively with individuals at every level both inside and outside the organization
Strong organizational and project management skills
Ability to balance multiple requests simultaneously and prioritize effectively
Sensitivity to confidential matters.

Job Responsibility

Process changes, updates, and refinements to SOPs, Specs, PL cards, JIBs based on inputs from document SMEs in the TCU system
Notify document owners and distribution team to ensure procedures are successfully implemented
Handle screening calls, data entry for calendars (Outlook), expense management (Concur), correspondence, and other scheduled communications for assigned leaders
Prepare correspondence and other written materials as requested, including organizational announcements, reports, and edited presentations
Develop and maintain spreadsheets and presentations, including data collection to support the Mountain Home plant as requested by assigned leaders
Coordinate and support leadership team meetings and projects
Support site visits, including coordination, scheduling, and catering
Plan and assist with travel arrangements for the leadership team
Assist with Human Resource staffing activities, including coordinating interviews, onboarding, and transfer hires
Acquire supplies and manage finances/budget for plant and HR activities.

What we offer

Medical and dental coverage that start on day one
Basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP)
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave

Fulltime

Specialist, IT Functional and Process Design

Supports the product lifecycle from product definition to product release, worki...

Location

India , Hyderabad

Salary:

Not provided

Randstad

Expiration Date

October 20, 2026

Requirements

Requires expanded conceptual knowledge and experience in own discipline
Grows knowledge of the company, processes and customers
Performs structured work assignments related to discipline
Uses existing policies, procedures or instructions to solve routine or standard problems
Receives supervision and direction from more senior level roles
Impacts quality of own work and the work of others on the team
works within guidelines and policies
Explains factual information of limited complexity to others in straightforward situations

Job Responsibility

Supports the product lifecycle from product definition to product release, working closely with user teams to meet their requirements
Supports the execution and release of products to customers, participating in post-release debugging and assisting with project closeout activities
Assists with collection of feature requirements from customers, and translation of those to a definition of non-complex product deliverables
Assists with collection of requirements documents for each release
Create queries and reports to support business requests that can be used for benchmarking
Assists with modelling business processes, learning to adapt application configurations to improve the effectiveness of business operations
Assists with check-ins with development teams to ensure deliverables meet business requirements

Fulltime

Project Document Specialist

Join a global leader in life science and diagnostics as a Project Document Speci...

Location

United States

Salary:

34.00 - 40.00 USD / Hour

Tucker Parker Smith Group

Expiration Date

Until further notice

Requirements

Associate's degree or higher in a technical discipline
1–2 years of direct document control experience
Experience working with enterprise Document Management Systems (eDMS)
Veeva QualityDocs experience is highly preferred
Proficiency with Microsoft Office Suite and SharePoint
Strong attention to detail with excellent proofreading and organizational skills
Self-motivated, dependable, and comfortable working independently in a remote environment
Excellent communication skills with the ability to collaborate across multiple departments

Job Responsibility

Review, process, and maintain product lifecycle documentation through Veeva QualityDocs
Ensure documents, drawings, and technical data are complete, accurate, and compliant with document control procedures
Support document approval workflows while maintaining data integrity standards
Identify documentation gaps, proofread records, and communicate issues or questions promptly
Collaborate with cross-functional teams to obtain clarifications and resolve documentation discrepancies
Manage multiple document requests and priorities in a fast-paced environment
Perform detailed, repetitive document review tasks with a high degree of accuracy and consistency

Fulltime

Sr. Process Specialist

To assist the Principal Process Specialist in managing the administration of Wor...

Location

Philippines , Muntinlupa City

Salary:

Not provided

Capital One

Expiration Date

Until further notice

Requirements

Total of 18 months of experience in a call center operations environment
Knowledge of call center business processes
Strong analytical skills and has the ability to analyze data impact for large Queues and call center operations performance management data
Results orientation with an emphasis for action, versatility, and adaptability
Critical thinking and problem solving skills
Strong communication skills
Management mindset with sound judgment
Ability to self-drive and work effectively with others
People management skills, including team formation, collaboration, and influencing (as applicable)

Job Responsibility

To assist the Principal Process Specialist in managing the administration of Workforce Management functions, such as Capacity and Footprint Execution, Schedule and Absence Management, Access Delivery and Governance, Intraday Management, and other supported tasks and process
To offer Workforce management-related consultation, leading and/or supporting the delivery of enhancements and projects
To partner with Operations and Functional teams through accurate and efficient execution and supporting overall strategy and performance
Supervises a team or manages assigned sub-function
Accurately create and maintain reports that provide insights into staffing forecast and layered role needs
Collaborate with onshore and local stakeholders e.g Capacity Planners, Recruitment, L&D, Operations, etc. to ensure timely delivery of staffing requirements
Acts as a subject matter expert in footprint related consults
Collaborate within Workforce, Operations and Functional teams in delivering business strategies that impact associate schedules
Provide support in managing associate schedules and off-phone activities in Calabrio Teleopti
Partake in company-wide initiatives and offer guidance based on availability and work requirements

Fulltime

HSE Specialist and Environment Responsible

A leading supplier of customer-focused solutions since 1919, AKG has earned an i...

Location

Türkiye , Izmir, Kemalpaşa

Salary:

Not provided

AKG Termoteknik Sistemler

Expiration Date

Until further notice

Requirements

At least a Class B Occupational Safety Specialist certificate
University degree from related departments
Upper Intermediate level of English
Familiarity with IBYS programs (preferably Meditek)
ISO 45001 and ISO 14001 internal auditor certificates, capable of fulfilling standard requirements
Knowledge of environmental legal obligations
Preferably experience in the automotive or chemical sectors and process knowledge
Experience in TMGD (Dangerous Goods Safety Consultancy) is a plus

Job Responsibility

Conduct regular on-site occupational safety inspections and prepare reports
Perform regular risk assessments and monitor follow-ups
Identify OSH and environmental requirements before the installation of new equipment and processes, and check compliance after installation
Plan and implement legally required and OSH culture-enhancing trainings
Determine and follow up on necessary measures to prevent occupational accidents and occupational diseases
Investigate causes of occupational accidents and occupational diseases and provide recommendations to the employer to prevent recurrence, ensuring follow-up on implementation
Fulfill all requirements related to ISO 45001
Participate in customer audits for OSH and environmental compliance and ensure requirements are met
Monitor compliance with legal regulations and other customer-mandated requirements and implement internal procedures
Coordinate environmental management activities with the Environmental Consultant or Environmental Officer in accordance with regulations

Fulltime

Credit Control & Billing Process Specialist

In this role, you will join a centralized finance team responsible for billing, ...

Location

Poland , Warszawa

Salary:

10000.00 - 14000.00 PLN / Month

Devire

Expiration Date

Until further notice

Requirements

Minimum 3–4 years of experience in billing, credit control, OTC, or finance operations, preferably in an SSC or international environment
Fluent English (C1) – written and spoken
Willingness to work between 15:00 - 23:00 (CET), Monday to Friday
Educational background in Finance, Accounting, or a related field
Strong analytical and numerical skills with attention to detail
Experience working with financial systems and Excel
Ability to manage multiple tasks, meet deadlines, and work under time pressure
Strong communication skills and ability to cooperate with stakeholders from different countries
Customer-oriented mindset and proactive approach to problem solving
Ability to work independently while maintaining high quality and accuracy of work

Job Responsibility

Perform billing activities, including preparation, review, and issuance of invoices as well as necessary adjustments and corrections
Support the billing cycle in cooperation with finance and business teams
Execute credit control activities, including monitoring customer balances, sending reminders, and following up on overdue receivables
Communicate with clients regarding outstanding balances, payment plans, and dispute resolution
Prepare statements of accounts, reports, and documentation related to billing and cash collections
Maintain accurate financial records and ensure proper documentation of activities and updates in internal systems
Participate in continuous improvement initiatives
Perform quality checks and ensure compliance with internal procedures and financial regulations
Escalate risks, issues, and irregularities to relevant stakeholders when required
Cooperate with international finance teams and Centres of Excellence to ensure consistent processes and service quality

What we offer

Private medical care and life insurance
In-house fitness center
Worldwide travel insurance (private & business)
Subsidized Multisport card or travel card
Professional development and training programs
Remote work opportunities
A dynamic, inclusive, and international team culture

Fulltime

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Process and Procedural Document Specialist

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