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The Process Analyst Intern will play a key role in streamlining WoW processes in Europe Dealer division in varying domains such as CX processes, order entry and sales processes.
Job Responsibility:
Develop clear process maps and flowcharts for customer experience processes using tools such as Visio, Lucidchart, or Excel
Perform Lean-driven analyses to identify inefficiencies and bottlenecks in workflows
Collaborate with teams to brainstorm solutions, establish best practices, and create new standards
Optionally, explore process mining software or business process management (BPM) tools to optimize workflows
Requirements:
Skilled in process mapping and workflow analysis, with knowledge of tools like Visio or Lucidchart
Strong analytical thinker with a focus on operational efficiency
Enthusiastic about collaborating with teams and driving continuous improvement
Minimum B2 level in Dutch - Required
What we offer:
Paid Internship
Additional benefits may be available based on your specific country or zone
Career developmental opportunities
A company culture that prioritizes internal development
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