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Process Advisor

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Veolia

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Location:
United States , Holyoke

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Category:
Energy

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Contract Type:
Not provided

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Salary:

140000.00 - 160000.00 USD / Year
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Job Description:

The Process/Performance Advisor serves as the Hub’s technical and operational lead, supporting sites in identifying, implementing, and sustaining performance improvements. This role blends operational field experience with analytical and facilitation skills to help teams optimize processes, adopt digital tools, and drive measurable efficiencies. The Advisor acts as the primary bridge between Hub data insights and on-the-ground operational action, facilitating workshops, training sessions, and performance troubleshooting.

Job Responsibility:

  • Support operational sites in analyzing process data and identifying root causes of inefficiencies
  • Facilitate workshops to define and implement process improvements using Hubgrade and OPAL tools
  • Coach site teams in digital adoption and process standardization (e.g., chemical optimization, maintenance planning, energy management)
  • Lead site-level Hubgrade upskilling sessions focused on operational use cases (e.g., polymer monitoring, HachWIMS)
  • Interface with corporate experts as needed for specialized troubleshooting or best practice sharing
  • Work with hubgrade manager and analyst to quantify benefits of improvements and track as part of ongoing hub support in OPAL
  • Train regional users on relevant tools, metrics interpretation, and dashboard functionality
  • Translate data insights into operational actions and follow up on implementation progress
  • Partner with the Data Analyst to develop performance dashboards and interpret KPIs
  • Promote a culture of performance excellence and continuous improvement across all regional sites

Requirements:

  • High School Diploma/GED is required
  • 5+ years of operational experience in water/wastewater treatment, process control, or maintenance optimization
  • Technical background (engineering or operations discipline) preferred but not required
  • Demonstrated ability to lead cross-functional initiatives and train operational teams
  • Familiarity with Veolia systems such as Hubgrade, HachWIMS, or OPAL preferred
  • Excellent facilitation, coaching, communication, and collaboration skills
  • Growth mindset – adaptable to new technologies and approaches
  • Operational problem-solving and troubleshooting
  • Collaboration with Finance and site leaders
  • Continuous improvement and innovation mindset
  • Process optimization and digital tool application

Nice to have:

  • Technical background (engineering or operations discipline)
  • Familiarity with Veolia systems such as Hubgrade, HachWIMS, or OPAL
What we offer:
  • Paid time off policies
  • health insurance
  • dental insurance
  • vision insurance
  • life insurance
  • savings accounts
  • tuition reimbursement
  • paid volunteering
  • employer sponsored 401(k) plan

Additional Information:

Job Posted:
January 26, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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