Process Administrator, Office Angels

Office Angels

Location:
United Kingdom, Bristol

Category:
Logistics

Contract Type:
Not provided

Salary:

30000.00 - 35000.00 GBP / Year

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Job Description:

Process Administrator role focusing on logistics coordination, customer service, and delivery management for construction sites across the UK

Job Responsibility:

Providing excellent customer service
Liaising with customers and freight company to book deliveries to construction sites across the UK
Arranging delivery notes for orders on arrival in the UK
Liaising with the factory and customers on lead times and order progress
Tracking invoices from the factory and the freight company
Tracking delivery information
Answering customer calls
Arranging documentation where necessary
Be the main point of contact for customers regarding deliveries, and escalating issues where necessary
Take an active part in training and development

Requirements:

Logistics experience
Excellent customer service
Exceptional organisation skills
Able to prioritise and work under pressure
Personable and confident answering the phone
Able to build good customer and supplier relationships
Proactive, conscientious & diligent
Demonstrable experience of problem solving
Attention to detail and multitasking abilities
Flexible, willing to learn and able to react to changing priorities and deadlines
Excellent written and verbal communication
Excellent client-facing and internal communication skills
Be a team player

Additional Information:

Job Posted:
October 02, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Process Administrator