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Process Administrator

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Office Angels

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Location:
United Kingdom , Bristol

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Category:

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Contract Type:
Not provided

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Salary:

30000.00 - 35000.00 GBP / Year

Job Description:

Process Administrator role focusing on logistics coordination, customer service, and delivery management for construction sites across the UK

Job Responsibility:

  • Providing excellent customer service
  • Liaising with customers and freight company to book deliveries to construction sites across the UK
  • Arranging delivery notes for orders on arrival in the UK
  • Liaising with the factory and customers on lead times and order progress
  • Tracking invoices from the factory and the freight company
  • Tracking delivery information
  • Answering customer calls
  • Arranging documentation where necessary
  • Be the main point of contact for customers regarding deliveries, and escalating issues where necessary
  • Take an active part in training and development

Requirements:

  • Logistics experience
  • Excellent customer service
  • Exceptional organisation skills
  • Able to prioritise and work under pressure
  • Personable and confident answering the phone
  • Able to build good customer and supplier relationships
  • Proactive, conscientious & diligent
  • Demonstrable experience of problem solving
  • Attention to detail and multitasking abilities
  • Flexible, willing to learn and able to react to changing priorities and deadlines
  • Excellent written and verbal communication
  • Excellent client-facing and internal communication skills
  • Be a team player

Additional Information:

Job Posted:
October 02, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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