Procedure Writing Associate

• Participate in establishing guidelines and design of work
• Review regulatory changes or partner with regulatory change agents to proactively identify required updates
• Maintain document library or repository and update tables in appropriate systems
• Review changes to business operations for potential impact to other operations and procedures
• Draft, edit and format basic to moderately complex technical manuals, projects or other technical documentation
• Create graphical technical presentations for others
• Understand Business Operations policies, procedures, and compliance requirements
• Assist others to resolve process gaps, providing input based on observations
• Research and translate technical information to users
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Partner with subject matter professionals to understand business needs as it relates to procedures

6+ Months of Procedure Writing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Experience in Business Execution, Implementation, or Strategic Planning, or equivalent demonstrated through one or a combination of the following: work experience, training, in Banking Domain
• Comprehensive understanding of business procedure writing and understanding of Change management methodology
• Strong verbal & written communication skill
• Strong Microsoft Office skills (Excel, PowerPoint, Visio etc)
• Knowledge on JIRA application, Open Text and AppWorks, Strong Box
• Good to have Reporting knowledge with Technical Skills such as Power Bi, SQL, SharePoint, Power Apps, Power Suits applications